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property lettings assistant jobs near beeston, eng

Property Lettings Assistant - Nottingham

The rewards

A fixed-term contract with a competitive salary ranging from £26,000 to £27,000 per annum
Opportunities to work in the vibrant city of Nottingham within the property industry
Engage in a role that offers variety and the chance to make a real impact on customer satisfaction
Join a supportive team environment with a clear focus on achieving shared goals

Hours

Office based role throughout the summer, but from October onwards it becomes hybrid (2 days office, 3 days home)
Ad hoc weekend requirements

The role of Property Lettings Assistant:

Assist in delivering student facing sales and administration activity from re-applicant accommodation enquiry through to departure
Record and track volumes of face-to-face customer queries, complaints, telephone calls, emails, chatbot queries, and other student related queries as part of the team's monthly reporting requirements
Support sales activity by utilising the CRM system to convert warm leads into confirmed bookings; maintain and analyse sales dashboards, and proactively conduct outbound sales calls to drive occupancy targets
Coordinate and schedule viewing appointments, delivering high-quality show rounds and room viewings to prospective residents, ensuring an excellent customer experience throughout
Provide first response to all student enquiries including tenancy references, proof of residency queries and early arrival enquiries
Provide support to the student room allocations process as required
Attendance at Open days, intake and recruitment events as required with ad hoc weekend requirements

The ideal Property Lettings Assistant:

Previous experience in customer service or sales within the property industry is highly advantageous
Strong communication and problem-solving skills to effectively address client needs
Proficiency in using CRM systems or similar software for managing bookings and customer interactions
The ability to work collaboratively in a team-oriented environment
A customer-focused mindset with an eye for detail and accuracy
An outgoing and chatty candidate

Our client, a property business based in Nottingham, are looking for an outgoing and chatty candidate initially for a 6 month fixed term contract.

This will very likely turn into a permanent role.

Our client is an accommodations company affiliated with higher education.

They are a large, fast paced company who pride themselves on being a great employer.