It support Work, Jobs in Biddenham, Bdf (with Salaries)

Support Engineer - 2nd Line
Advania UK —Bedford
- £30,000 - £37,000 a year
- Full-time
- Azure
- Microsoft Office
- Driving
5d
IT Specialist
AutoIdeal —Welwyn
- £900 a week
- Full-time
- Software troubleshooting
- Customer service
- IT
Quick apply
8d
1st/2nd Line IT Support Engineer
Haus of HR —Olney
- £25,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- SharePoint
- IT
- Annual leave
Quick apply
8d
1st Line IT Support Technician
Makita UK —Milton Keynes
- Full-time
- Customer service
- Windows
- Driving
- Free parking
Quick apply
1d
IT Support Analyst 2nd Line
Yusen Logistics (UK) —Northampton
- £39,339.24 a year
- Full-time
- Hybrid work
- Travel
- Warehouse experience
- IT
- Referral programme
2h
1st Line Service Desk Analyst
Intercity Technology —Shefford
- Windows
- IT
- Employee assistance programme
TechEx Operations Analyst (IT Support)
NBCUniversal —Bedford
- Full-time
- Azure
- Travel
- In-person
6d
System Administrator
GXO Logistics —Milton Keynes
- £14.78 an hour
- Full-time
- Microsoft Office
- Data entry
- Employee assistance programme
- Employee discount
Second Line Technical Support Analyst
Kinetic Software —Milton Keynes
- £32,000 - £39,000 a month
- Hybrid work
- Azure
- SQL
- Communication skills
- Employee assistance programme
- Employee discount
Coalition Support Service Desk Technician
General Dynamics Information Technology —Molesworth
- £29.52 - £31.51 an hour
- Weekend availability
- Remote
- Windows
- Bachelor's degree
- Travel
7d
IT Apprentice
Framatome —Cranfield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
11d
IT Helpdesk Apprentice
JBC Skills Training Ltd —Cranfield
- £15,600 a year
- Full-time
- Customer service
- IT
- In-person
Quick apply
Internal Technical Support
CSG —Luton
- Up to £27,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Free parking
Quick apply
IT Technician
Interpham Consulting —Luton
- Full-time
- Azure
- Software troubleshooting
- Windows
Microsoft 365 Training Officers
Stevenage Borough Council —Stevenage
- £37,280 - £40,777 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- SharePoint
- Employee assistance programme
- Employee discount
9d
Support Engineer - Corby
RM Education Limited —Desborough
- Maintenance
- IT
- School
8d
IT Workplace Specialist
Mettler Toledo —Royston
- Windows
- Travel
- SharePoint
- Annual leave
2nd Line Support Technician
dbfb Ltd —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Phone etiquette
Quick apply
12d
Service Desk Administrator
Acushnet Golf —Saint Ives
- £27,450 - £30,500 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Annual leave
2d
IT Support Contract
Ekco —Milton Keynes
- Azure
- English
- Travel
Quick apply

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Support Engineer - 2nd Line

Advania UK -
Bedford

Apply Now

Job details

Full-time
£30,000 - £37,000 a year
5 days ago

Qualifications

Microsoft Windows Server
Driving Licence
Azure
Microsoft Office
Driving

Full job description

Support Engineer - 2nd Line

Position Overview:
We are looking for an onsite Support Engineer to join our team in Milton Ernest, Bedford. In this role you will be working on a client site and dedicated to a single customer, and will provide 2nd line technical support in software, hardware and networking areas.

This role would suit someone with a pre-existing 2nd line support skills set who would like to develop their onsite customer-facing skills.

Salary & Benefits

This is a full time, onsite position.

The budgeted salary for this role is between £30,000 and £37,000 a year.

Click here for the list of benefits.

Responsibilities:
In this role, you will have the opportunity to:

Provide 2nd line technical support with hardware, software and networking issues
Have end-to-end ownership of customer tickets, identifying the underlying issue and mangaing solution
Guide users through step-by-step technical solutions, with the support of a wider technical team
Manage and work to agreed SLAs to ensure that the right technical solutions are delivered in the right way
Assist with hardware and software installations
Facilitate one-to-one user training, as required
Develop professionally by gaining on-the-job experience alongside having the opportunity to attain industry-recognised certifications

Qualifications & Experience:

The right candidate for this role will have:

Professional 2nd line support engineering experience
Experience of working in a customer-facing capacity
Technical experience of Microsoft technologies (Windows Server, Exchange, Office 365)
PC / Server / Mobile support experience

A driving licence is also required for this position as you will need to travel between sites, as required.

Experience within a managed service setting would be useful, but is not essential to apply for this role.

About Us:
We are the tech company with people at heart.

At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.

Our Selection Process:

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.

As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.

#LI-Onsite

Apply Now

Refine Your Search

it support jobs in biddenham, bdf

Support Engineer - 2nd Line

IT Specialist

1st/2nd Line IT Support Engineer

1st Line IT Support Technician

IT Support Analyst 2nd Line

1st Line Service Desk Analyst

TechEx Operations Analyst (IT Support)

System Administrator

Second Line Technical Support Analyst

Coalition Support Service Desk Technician

IT Apprentice

IT Helpdesk Apprentice

Internal Technical Support

IT Technician

Microsoft 365 Training Officers

Support Engineer - Corby

IT Workplace Specialist

2nd Line Support Technician

Service Desk Administrator

IT Support Contract

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