Guest service assistant (nights) Work, Jobs in Birch Vale, Dby (with Salaries)

Guest Services Associate (Night Shift)
Salboy —Manchester
- Full-time
- Data entry
- Organisational skills
- Front desk
Quick apply
Casual Night Guest Service Assistant
Millennium Hotel and Resorts UK —Salford
- £12.71 an hour
- Temporary
- Hotel
- Guest services
- Referral programme
Quick apply
Guest Service Assistant (Nights)
Kew Green Hotels —Manchester
- £12.71 an hour
- Part-time
- Customer service
- Hotel
- Employee discount
Quick apply
8d
Night Porter - Hotel Guest Service Assistant
IBIS STYLES —Barnsley
- £12.30 - £13.33 an hour
- Part-time
- Bar
- Hotel
- Free parking
- Employee discount
Quick apply
13d
Food and Beverage Assistant
Mercure Barnsley Tankersley Manor Hotel —Tankersley
- Part-time
- Serving
- Bar
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
7d

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Casual Night Guest Service Assistant
Millennium Hotel and Resorts UK —Salford
To operate the night porter’s bar according to company procedures, Licensing, Health and Hygiene regulations and to ensure that proper billing procedure is…
£12.71 an hour
Quick apply
Guest Service Assistant (Nights)
Kew Green Hotels —Manchester
As a Nights Guest Service Assistant, you will be responsible for supporting the hotel in achieving brand standards, guest satisfaction targets and company…
£12.71 an hour
Quick apply
8d

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guest service assistant (nights) jobs near birch vale, dby

Guest Services Associate (Night Shift)

Salboy
Manchester

Quick apply

Job details

Full-time

Qualifications

Guest relations
Internal department liaison
Microsoft Office Suite
Complaint handling
Remote video monitoring
CCTV monitoring
Data entry
Organisational skills
Front desk
Cleaning
Customer interaction
Residential security
Communication skills
Time management

Full job description

Job Advert

Job Title: Guest Services Associate (Night Shift)
Reports To: Assistant Building Operations Manager
Location: On-Site – Manchester City Centre

Purpose of the Role

To deliver exceptional Front of House services at a new residential development during night shift, acting as the first point of contact for residents and visitors and upholding the highest standards of professionalism and customer care.

Key Responsibilities

General Duties

Greet residents and visitors, handling general enquiries and resolving issues promptly.
Respond to unforeseen cleaning needs (e.g. spills or accidents) in communal areas.
Manage parcel handling: receive, store and distribute deliveries and registered post in line with company protocols.
Provide utility metre readings for all properties on request.
Handover shift information clearly to incoming staff, briefing them on events and outstanding tasks.
Control key distribution to contractors and authorised personnel, maintaining accurate records.
Facilitate access for service providers (utility companies, refuse collection, maintenance teams).
Support the Housekeeping and Leisure teams with cleaning or assistance duties as required.

General Enquiries

Respond professionally to resident enquiries, complaints and requests.
Enter and maintain accurate resident data in the site app.
Coordinate and schedule maintenance work.
Manage bookings for shared amenities via the site app.

Security

Monitor CCTV and alarm systems throughout each shift.
Screen visitors, guests and contractors to verify authorisation; report any suspicious activity to management.

Customer Liaison & Events Support

Assist residents with booking communal amenities and events.
Prepare and set up communal spaces (e.g. residents’ lounge) for events.
Coordinate with the wider site team to ensure seamless resident experiences.
Manage site-app communications and announcements.

Required Skills & Attributes

Excellent verbal communication and interpersonal skills
Strong problem-solving and crisis-management abilities
Effective time-management and organisational skills
Self-motivation with the ability to work independently and follow direction
Meticulous attention to detail and commitment to outstanding customer service

Technical Knowledge

Familiarity with on-site building systems, facilities and basic maintenance procedures
Understanding of Health & Safety protocols

Personal Profile

Qualifications

Essential: Strong foundational education
Desirable: First Aid training; Health & Safety qualification; Customer Service certification

Experience

Desirable: Previous customer-service role in residential property or similar environment
Proficiency with Microsoft Office (Word, Excel, Outlook) and familiarity with property-management systems

Attitude & Approach

Positive, friendly and professional demeanour
Enthusiastic about supporting others and achieving high standards
Proactive, solution-oriented mindset
Flexible team player, willing to assist across departments as needed

If you excel at creating warm, efficient front-of-house experiences and take pride in delivering premium service, we’d love to hear from you.

Quick apply

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guest service assistant (nights) jobs in birch vale, dby

Guest Services Associate (Night Shift)

Casual Night Guest Service Assistant