Meeting & events operations manager (cluster) Work, Jobs in Birmingham, Eng (with Salaries)

Meeting & Events Operations Manager (Cluster)
Manor Hotel Solihull, Marco Pierre White Steakhouse Bar & Grill —Exhall
- Full-time
- Bar
- Hotel
- Communication skills
- Free parking
- Employee discount
Quick apply
23h
Facilities Manager
Bruntwood —Birmingham
- £35,000 - £45,000 a year
- Full-time
- Annual leave
12d
Revenue Manager
Westbourne Leisure Limited —Solihull
- £40,000 - £55,000 a year
- Full-time
- Microsoft Excel
- Hotel
- Supervising experience
- Free parking
- Employee discount
Quick apply
UK Financial Controller
Eurofins UK Food Testing —Wolverhampton
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
1d

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Meeting & Events Operations Manager (Cluster)

Manor Hotel Solihull, Marco Pierre White Steakhouse Bar & Grill
Exhall

Quick apply

Job details

Full-time
23 hours ago

Benefits

Free parking
Discounted or free food
Employee discount
On-site parking

Qualifications

Communication skills
Hotel experience

Full job description

Job Advert

The NCC Hotel Group is a vibrant and dynamic family business, consisting of Manor Hotel Solihull - Marco Pierre White Steakhouse Bar & Grill and the Windmill Village Hotel, Golf Club & Spa, the business enterprise also includes The National Motorcycle Museum & National Conference Centre.

We have an exciting opportunity for an experienced Meetings & Events Operations Manager to join our hotels; you will receive a competitive salary plus amazing benefits which include free onsite parking, free membership to our state of the art gym and golf club, discounted food & beverage and discounted stays within the group.

As our Meetings and Events Operations Manager your main responsibilities will be to lead, motivate and develop the meetings and events team; take control for the smooth and efficient operation of the department and drive the highest levels of customer service whilst ensuring that the product is delivered consistently.

You must have experience in a similar environment with the knowledge and confidence to deliver the role described below, combined with a passion for delivering exceptional service through your team.

Key responsibilities for the Meetings & Events Operations Manager are;

Oversee and manage all Meetings & Events operations
Maintain exceptional levels of customer service
Ensure compliance of hotel brand standards
Liaise regularly with the sales department on all ongoing and future events taking place
Evaluate guest satisfaction levels with a focus on continuous improvement
Be aware of trends and propose ideas to build the range and quality of Meetings & Events
Optimise sales and contain costs, identifying any areas for action
Provide effective leadership to the Meetings & Events team, to ensure targets are met and exceeded both for the hotel and individual development
Ensure communication meetings are conducted and post-meeting minutes generated
Recruit, manage, train and develop the team

Desired attributes for the Meetings & Events Operations Manager include;

Has a passion and commitment to customer service
Well organised and structured in your approach
Confident personality with presence
Forward thinking
Have experience of working within a hotel or similar operation, ideally in a 4 star environment
Be smart and professional in appearance with a "can do" attitude and excellent communication skills

In return we will offer the successful Meetings and Events Operations Manager;

Competitive Salary
Free onsite parking
Discounts on all food & beverage
Golf & leisure membership
Discounted stays worldwide in partnership

Quick apply

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meeting & events operations manager (cluster) jobs in birmingham, eng

Meeting & Events Operations Manager (Cluster)

Facilities Manager

Revenue Manager

UK Financial Controller

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