Service analyst Work, Jobs in Birmingham, Eng (with Salaries)

Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- In-person
- Annual leave
Quick apply
ICT Support Analyst - Birmingham
Nacro —Birmingham
- £31,982 - £32,782 a year
- Full-time
- Hybrid work
IT Service Desk Analyst
EBC Group(UK) Limited —Halesowen
- Up to £26,500 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Sick pay
Quick apply
Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Conflict management
- Computer networking
Quick apply
Assistant Retail Property Analyst
Signet —Birmingham
- Full-time
- Communication skills
- Employee discount
Service Desk Analyst
Busy Bees —Burntwood
- Full-time
- Travel
- Communication skills
7d
Performance Analyst
Hereford and Worcester Fire and Rescue Service —Worcester
- £37,280 - £39,152 a year
- Full-time
- Hybrid work
- Data analysis skills
- Communication skills
- Free parking
- Annual leave
21h
Business Acceptance Analyst
Gateley —Birmingham
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
8d
Data and IT Support Administrator
Carers Trust Heart of England —Coventry
- £12,480 - £13,312 a year
- Part-time
- CRM software
- Data analysis skills
- Analysis skills
- Free parking
- Store discount
Quick apply
1d
Field Service Administrator
nGeneration —Tipton
- £25,557 a year
- 12 hour shift
- Hospitality
- Conflict management
- Computer networking
Quick apply
Apprentice Public Health Analyst
Solihull Metropolitan Borough Council —Solihull
- £38,220 - £44,075 a year
- Call to connect
- Communication skills
- Annual leave
- Flexitime
8d
Data and Performance Administrator
Change Grow Live —Coventry
- £26,296.03 a year
- Annual leave
- Employee discount
2d
Global Investment Research, Content Management Group - Supervisory Analyst, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Bachelor's degree
- Accounting
- Organisational skills
- Employee assistance programme
Digital Forensics Laboratory Team Leader
CCL Solutions Group Ltd —Stratford-upon-Avon
- Full-time
- Computer Science
- Computer literacy
- Analysis skills
- Free parking
- Store discount
Quick apply
Service Charge Analyst
Innovus —Worcester
- Up to £35,000 a year
- Full-time
- Communication skills
Quick apply
Actuarial Analyst - Pricing (UK Mid-Market)
Zurich Insurance —Birmingham
- Full-time
- Communication skills
- Analytics
- Flexible schedule
Data Reporting and Insights Analyst
NFU Mutual —Stratford-upon-Avon
- £45,000 - £55,000 a year
- Full-time
- Annual leave
- Employee discount
8d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Warwick
- Full-time
- Maintenance
- Windows
- Travel
- Free parking
- Annual leave
17h
Data Analyst
Mills & Reeve —Birmingham
- Communication skills
Trading Analyst
OurCoop —Warwick
- £34,050 a year
- Overtime
- Communication skills
- Analytics
- Annual leave
- Employee discount
Quick apply
10d

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Service Desk Analyst / IT Support Help Desk Technician

nGeneration -
Tipton

Quick apply

Job details

Full-time
£27,178 a year

Benefits

Annual leave
Company events

Qualifications

Hospitality
Technical troubleshooting
Desktop support
Customer service call handling
Inbound customer enquiry call handling
Incident documentation
Computer hardware
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Incident log maintenance

Full job description

nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer updated every step of the way.

Working on a 3 days on, 3 days off shift pattern with 12 working hours a day, you’ll be responsible for completing detailed and accurate records after every call and logging any incidents or service requests received on the phone, via email or through customer portals.

nGeneration are one of the UK’s leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Our services range from Consultancy through to Outlet Support and Maintenance for IT Solutions both at the outlet and centrally.

Where you will be working?
You will be based within our newly built, high specification open plan head office in Dudley

Requirements

Our ideal candidate
You’ll have a brilliant attitude and a personable, friendly approach, taking great satisfaction in successfully resolving customer IT issues.

Well versed in IT, you will have an understanding of network and database structures alongside computer hardware and windows desktop support. Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail previously.

Experience:

IT Support: 1 year (preferred)
Hospitality: 1 year (preferred)

Work Location: In person

Benefits

Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore, we offer a comprehensive range of benefits. These include:

- Training: We believe in continuous learning and growth. That's why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.
- 19.6 Days Annual Leave: We understand the importance of work-life balance and offer a generous annual leave allowance of 19.6 days. Take the time you need to relax, recharge, and spend quality time with your loved ones.
- Company Events and Team Parties and Events: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organize exciting company events, team parties, and team-building activities.

Quick apply

Refine Your Search

service analyst jobs in birmingham, eng

Service Desk Analyst / IT Support Help Desk Technician

ICT Support Analyst - Birmingham

IT Service Desk Analyst

Field Service Coordinator

Assistant Retail Property Analyst

Service Desk Analyst

Performance Analyst

Business Acceptance Analyst

Data and IT Support Administrator

Field Service Administrator

Apprentice Public Health Analyst

Data and Performance Administrator

Global Investment Research, Content Management Group - Supervisory Analyst, Associate, Birmingham

Digital Forensics Laboratory Team Leader

Service Charge Analyst

Actuarial Analyst - Pricing (UK Mid-Market)

Data Reporting and Insights Analyst

1st / 2nd Line IT Support Analyst

Data Analyst

Trading Analyst

I want to receive the latest job alerts for service analyst in birmingham, eng

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