Customer assurance coordinator Work, Jobs in Birmingham, Wmd (with Salaries)

CSC Co-ordinator (Contact Centre)
M Group —Birmingham
- Computer literacy
- Computer skills
- Annual leave
- Employee assistance programme
12d
Transport Co-ordinator
EMR Group —Wednesbury
- Full-time
- Annual leave
Quick apply
Assessment Coordinator
RICS —Birmingham
- Hybrid work
- Microsoft Outlook
- Organisational skills
- Communication skills
- Annual leave
Project Coordinator
TXO Group —Solihull
- Full-time
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Free parking
- Annual leave
Quick apply
2d
Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid
Resillion —Birmingham
- £27,000 - £34,000 a year
- Full-time
- Hybrid work
- Business
- Communication skills
Quick apply
Helpdesk Agent
Arcus FM —Redditch
- £26,437 a year
- Weekend availability
- Phone etiquette
- Annual leave
Quick apply
13d
Compliance Case Co-ordinator
Platform Housing Group —Birmingham
- £28,715 - £31,905 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Employee Benefits Coordinator
ZF Group —Shirley
- From £32,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Analysis skills
- Continuous improvement
Quick apply
5d
Compliance Co-ordinator
Great Bear —Sutton Coldfield
- £30,000 - £32,700 a year
- Full-time
- Computer literacy
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
International Account Coordinator
Valpak Ltd —Stratford-upon-Avon
- £27,500 - £29,500 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Computer literacy
- Annual leave
Agreement Coordinator - 9 month FTC
Stonegate Group —Solihull
- £29,000 a year
- Full-time
- Microsoft Word
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Building Experience Coordinator
JLL —Birmingham
- Organisational skills
- Front desk
1d
Provisioning Coordinator
Convergence Group —Solihull
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Time management
Quick apply
Supplier Quality & Compliance Coordinator - Development Opportunity
Collins Aerospace —Birmingham
- Full-time
- Continuous improvement
- Quality control
- In-person
- Free parking
- Annual leave
Scheduler
Wates —Leamington Spa
- Customer service
- Organisational skills
- Computer skills
12d
Customer Assurance Coordinator
Arcus FM —Redditch
- Up to £29,256 a year
- Part-time
- Writing skills
- Analysis skills
- Computer skills
- Annual leave
Quick apply
3d
Service Coordinator
Johnson Controls —Droitwich
- Full-time
- Communication skills
- Annual leave
5d
Programme Coordinator UG (70094-0826)
University of Warwick —Coventry
- £26,707 - £30,378 a year
- Computer literacy
- Administrative experience
- University
4d
Internal Sales Coordinator
SunbeltRentals —Solihull
- Computer literacy
- Continuous improvement
- Communication skills
- Annual leave
Quick apply
2d
Projektkoordinator
TXO Systems —Solihull
- Full-time
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Free parking
- Annual leave
2d

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customer assurance coordinator jobs near birmingham, wmd

CSC Co-ordinator (Contact Centre)

M Group -
Birmingham

Apply Now

Job details

12 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Referral programme

Qualifications

Customer service call handling
Computer literacy
Microsoft Office Suite
Computer skills
Outbound calling

Full job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Highways, we’re supporting the safe transportation and movement of people across the UK.

We don’t just build roads and bridges- we’re building a better future, creating lasting social value that gives back to the communities in which we work.

You’ll be joining our Highways maintenance team, as the UK’s number one highway maintenance contractor, our teams use the latest innovations to create effective solutions. We offer a range of services including planned and reactive maintenance and highway improvement schemes.

The CSC has been operational since 2005 and delivers a full range of services for the Highways Sector and Customer Liaison. They are relied upon to assist in all contingency plans and provide a continuous 24 hour service from 07:00 Monday to 07:30 Saturday to both an internal and external client base.

Due to the success of the team and internal promotions the CSC are looking to recruit a Services Coordinator / Incident Response Coordinator to join their highly dedicated and respected team. The team work on shift pattern of:

Monday to Friday week one 07:00-15:30
Monday to Friday week two 13:00-21:30
Monday to Friday week three 15:00-23:00
Monday to Saturday week four 23:00-07:30

Want to come and be a part of it?

What will you be doing?

You'll be receiving phone calls from Company employees, contractors, emergency services and other external agencies.

Proactively monitoring and reporting on events and incidents, and manage data capture into the bespoke computer systems.

You'll be handling of inbound and outbound calls, simultaneous system operation and generating reports for clients and management.

What you’ll bring

Computer literacy and familiarity with Microsoft Office products and/or other similar operating systems.
Ability to operate a number of different systems simultaneously.
Ability to work as part of a team, individually and to deadlines
Previous experience of working within a Client Contact operation or environment.
Experience of working shifts (preferable) remaining flexible

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;

Matched or contributory pension scheme
Online GP service, 24 hours a day, 365 days a year
Employee assistance programme
My Rewards portal, access to 1000’s of retail discounts
Life assurance
Cycle to work, salary finance and give as you earn schemes
Enhanced maternity, paternity leave and adoption leave
Reward and recognition scheme

In addition, this role offers;

28 days annual leave plus bank holidays
Up to 50% Unsociable Hours Enhancement
Recommend a friend – get rewarded for introducing people to us!
Holiday purchase scheme
Personal Accident Cover

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

We’re responsible and go further for our people, clients, communities and the planet
We’re open and seek new and better ways of exceeding expectations
We’re together and as one team; the whole is greater than the sum of the parts
We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, we may close job adverts before the stated closing date. We’d encourage you to apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of our hiring process. Some of our roles require drug and alcohol testing as part of our induction.

#MGroupH INDREG

Apply Now

Refine Your Search

customer assurance coordinator jobs in birmingham, wmd

CSC Co-ordinator (Contact Centre)

Transport Co-ordinator

Assessment Coordinator

Project Coordinator

Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid

Helpdesk Agent

Compliance Case Co-ordinator

Employee Benefits Coordinator

Compliance Co-ordinator

International Account Coordinator

Agreement Coordinator - 9 month FTC

Building Experience Coordinator

Provisioning Coordinator

Supplier Quality & Compliance Coordinator - Development Opportunity

Scheduler

Customer Assurance Coordinator

Service Coordinator

Programme Coordinator UG (70094-0826)

Internal Sales Coordinator

Projektkoordinator

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