Telephone account manager Work, Jobs in Bispham, Lan (with Salaries)

Office Co-ordinator - Property Management
Rowan Block & Estate Management —Blackpool
- £21,000 - £25,000 a year
- Part-time
- English
- Microsoft Office
- Data entry
- Free parking
- Annual leave
Quick apply
11d
Administrator / Diary Planner / Installation and Newbuild Department
Direct Window Company —Blackpool
- £12.71 an hour
- Full-time
- Microsoft Word
- Customer service
- Administrative experience
- Employee discount
Quick apply
10d
Outbound Telesales - Account Manager - Freight Forwarding
LGL WORLDWIDE LOGISTICS —Blackburn
- £25,000 - £35,000 a year
- Full-time
- Customer service
- Business development
- In-person
- Free parking
- Referral programme
Quick apply
11d
Helpdesk Operator
Emcor —Barrow-In-Furness
- £28,496 a year
- Full-time
- Computer literacy
- Data entry
Quick apply
2d
Sales Advisor
Display Wizard Ltd —Preston
- £21,200 - £31,800 a year
- Full-time
- Customer service
- Business development
- Negotiation
- Free parking
Quick apply
8d
Business Development Executive
Speed Medical Examination Services —Chorley
- Up to £40,000 a year
- Full-time
- CRM software
- Customer service
- Business development
Quick apply
Customer Success & Membership Administration Manager
First Kick Mini Kickers —Walton le Dale
- £25,000 - £32,000 a year
- Full-time
- CRM software
- Computer skills
- In-person
- Free parking
- Flexitime
Quick apply
Telephone Account Manager
Key Group —Preston
- Full-time
- Financial services
- Communication skills
- Negotiation
Service Co-Ordinator
Winncare —Blackburn
- £24,500 - £26,000 a year
- Full-time
- Microsoft Word
- ERP systems
Quick apply
Charity Shop Manager
PDSA —Southport
- £13.45 an hour
- Full-time
- Customer service
- Recruiting
- Retail management
- Employee assistance programme
- Employee discount
4d
Part Qualified SME Accountant
ICS Accounting —Lancaster
- £20,000 - £25,000 a year
- Full-time
- Microsoft Word
- Team management
- Communication skills
Credit Controller
AIS —Skelmersdale
- Up to £35,000 a year
- Full-time
- Communication skills
- Employee assistance programme
Part Qualified PSC Accountant
ICS Accounting —Lancaster
- £20,000 - £25,000 a year
- Full-time
- Microsoft Word
- Team management
- Communication skills

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Administrator / Diary Planner / Installation and Newbuild Department
Direct Window Company —Blackpool
Raising sales invoices and liaising with customers. Answering the telephone both internal and external customers. Job Types: Full-time, Permanent.
£12.71 an hour
Quick apply
10d

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Office Co-ordinator - Property Management

Rowan Block & Estate Management -
Blackpool

Quick apply

Job details

Part-time
£21,000 - £25,000 a year
11 days ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Company events
Sick pay
On-site parking

Qualifications

Customer service call handling
Driving Licence
Inbound customer enquiry call handling
GCSE
Administrative support experience
English
Microsoft Office Suite
Microsoft Office
Client services
Data entry
Customer support
Communication skills
Property management
Office experience

Full job description

Step into a varied and dynamic administrative role where you’ll be central to supporting both our Property Management team and the wider business, working in a small, friendly and lively office environment.

The role can be worked over 4 full days or 5 shorter days per week, and is conveniently located at Peel Hall Business Park, just outside Blackpool and Lytham.

About Us

Rowan is a growing, family-run property management business specialising in apartment blocks and housing estates. We serve local clients in Lancashire and Cumbria with one office on the Fylde Coast and one in the Lake District.

In June, we were named UK Managing Agent of the Year in our size category. We are also proud to have consistently strong customer feedback, with 98% five-star and 2% four-star reviews on Trustpilot. Our success is built on a hard-working, supportive and kind team culture.

To find out more about Rowan and our team, visit rowanbm.co.uk, follow us @rowanblockestate on Instagram, Facebook and LinkedIn, or view our Indeed company page to read reviews from our employees.

Your Role

You’ll provide central support across our Property Management, Maintenance, Compliance and Accounts teams. It’s a varied, practical and action-based role focused on keeping tasks moving, records accurate and actions followed through.

Key responsibilities:

Handling incoming calls, emails and portal enquiries, resolving straightforward queries where possible and passing more complex matters to the right person.
Supporting maintenance administration, including arranging contractor visits and chasing progress.
Keeping compliance, property and contractor records up to date, including certificates, renewal dates and recurring tasks.
Preparing routine property sales and conveyancing paperwork, and assisting with major works consultation packs, Companies House and ownership administration.
Supporting routine financial and insurance administration, including service charge information, arrears and renewals.
Setting up new clients and properties on our systems and keeping key information accurate and up to date.
Carrying out data entry if required.
Escalating anything that requires Property Manager, technical, financial or legal judgement.
Supporting ad hoc workstreams and improvement projects across the business where required.

This is an office-based support role rather than a client management position. Property Managers remain responsible for site visits, client relationships, property decisions, lease interpretation, significant expenditure and complex or contentious matters.

On-the-job training will be provided, including training on our software systems and any technical areas needed for the role.

What We Offer

£21,000-£25,000 per annum depending on experience, which is the equivalent of £26,000–£31,000 per annum if the role was full time.
30 hours per week, with a 30-minute unpaid lunch break each day.
Flexibility to work the role over 4 full days or 5 shorter days per week, subject to agreement.
25 days’ holiday plus UK bank holidays, pro-rated.
Loyalty holiday programme, in which 3 additional days of paid holiday are awarded after 3 years of service and 1 more per year after 4 & 5 years, capping at 3- days, pro-ratered.
5 days of sick pay, pro-rated after 12 months of service.
Cycle to work scheme.
A small, friendly and supportive office environment.
Great work life balance and boundaries in a team where we work hard during working hours, but do not take work home with us.
The opportunity to play a central and invaluable role in a growing, award-winning property management business.

The role is based at Peel Hall Business Park, Lancashire, FY4 5JX. Due to limited nearby public transport, a full driving licence and access to a reliable vehicle required.

Our ideal start date is 5th October 2026, although notice periods can be considered for the right candidate.

About You

You’ll be someone who enjoys being busy, helping others (the team and clients), using their initiative and getting tasks actioned.

We’re looking for someone who is:

Highly organised and reliable with excellent attention to detail and communication skills.
Willing to take ownership of routine tasks.
Proactive and comfortable chasing outstanding actions.
Professional and helpful on the telephone and by email.
Good at maintaining accurate records and following established processes.
Comfortable using Microsoft Office and web-based systems.
Able to work with colleagues, clients, contractors and third parties.
Able to recognise when something can be progressed independently and when it needs to be escalated.
At least five years experience in a customer service or administrative role.

Previous experience in property management, block management, facilities management, conveyancing, compliance or a similar administrative or operations role would be advantageous, but is by no means essential

Recruitment Process

August: Microsoft Teams call first interview
September: Face-to-face final interview at our Peel Hall office
October: Start date, ideally as early as possible

Pay: £21,000.00-£25,000.00 per year

Benefits:

Company events
Cycle to work scheme
Free parking
On-site parking

Ability to commute/relocate:

Blackpool FY4 5JX: reliably commute or plan to relocate before starting work (required)

Application question(s):

Please confirm which area you are currently located in?
Please confirm your grades for GCSE or equivalent Maths and English?
What are your preferred working days and hours?
What is your salary expectation?
Briefly explain why you are looking to transition from your existing role and why you are interested in this position?

Language:

English (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

telephone account manager jobs in bispham, lan

Office Co-ordinator - Property Management

Administrator / Diary Planner / Installation and Newbuild Department

Outbound Telesales - Account Manager - Freight Forwarding

Helpdesk Operator

Sales Advisor

Business Development Executive

Customer Success & Membership Administration Manager

Telephone Account Manager

Service Co-Ordinator

Charity Shop Manager

Part Qualified SME Accountant

Credit Controller

Part Qualified PSC Accountant

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