Customer insights Work, Jobs in Blairgowrie, Pkn (with Salaries)

Business Improvement Officer
Caledonia Housing Association —Dundee
- £39,190 - £46,009 a year
- Monday to Friday
- Hybrid work
- Data analysis skills
- Analysis skills
- Project management
- Annual leave
WFM Analyst
Stagecoach —Perth
- £26,780 - £30,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
4d
Customer Service Team Leader
Stagecoach —Perth
- £34,056 a year
- Full-time
- Management
- Customer service
- Continuous improvement
8d
Tug – C/E & OOW Deck/Engine
Forth Ports Group —Dundee
- Full-time
- Leadership
- Annual leave
- Employee discount
Quick apply
14d
Sales Executive
Superfine Manufacturing Limited —Forfar
- £37,000 - £40,000 a year
- Full-time
- Sales
- Microsoft Office
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
Graduate Partner, PXT
Amazon UK Services Ltd. —Dundee
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
23h
Retail Assistant Part Time
Crieff Hydro Limited —Crieff
- Up to £12.71 an hour
- Part-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
SW Engineer III - Data Analytics & Insights
NCR Atleos —Dundee
- £48,000 a year
- Hybrid work
- Azure
- Computer Science
- DevOps
Quick apply
4d
Management Accountant
Superfine Manufacturing Limited —Forfar
- £40,000 - £45,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
Management Trainee - Scotland
SIXT —Perth
- Full-time
- Sales
- Customer service
- English
- Annual leave
- Employee assistance programme
Quick apply
Retail Services Manager
Dundee University Students Association —Dundee
- £39,599 - £39,600 a year
- Monday to Friday
- Hospitality
- Sales
- Customer service
- Annual leave
- Employee discount
Quick apply
Head of Energy Customer Solutions (ECS) Finance Business Partner
SSE —Perth
- £80,700 - £160,100 a year
- Full-time
- Employee discount
14d
Head of Portfolio Optimisation
SSE —Perth
- £120,000 a year
- Analysis skills
- Communication skills
- Employee discount
13d
Head of Procurement & Commercial - Offshore Delivery
SSE —Perth
- £80,700 - £121,100 a year
- Full-time
- Agile
- Employee discount
- Gym membership
7d
Enterprise AI Manager
Insights Learning & Development Ltd —Dundee
- Full-time
- Hybrid work
- AI
- Employee assistance programme
- Employee discount
Quick apply
12d
Senior Buyer
Abbott Laboratories —Dundee
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- ERP systems
11d
Business Development Manager - Facilities Management
REXEL —Dundee
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Annual leave
- Employee discount
Quick apply
Retail Sales Assistant
Mamas & Papas —Dundee
- Part-time
- Sales
- Customer service
- IT
- Employee discount
Quick apply
No7 Advisor
Boots —Dundee
- £16 an hour
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
1d
Claims Handling Team Leader
Aviva —Perth
- Part-time
- IT
- Communication skills
- Employee discount
4d

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Business Improvement Officer

Caledonia Housing Association -
Dundee

Apply Now

Job details

Fixed term contract
£39,190 - £46,009 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Paid volunteer time

Qualifications

Project planning
Data analysis skills
Analysis skills
Project management
Organisational skills
Communication skills

Full job description

Job Title: Business Improvement Officer

Location: Hybrid Working (offices based in Dundee, Perth & West Dunbartonshire)

Contract: Fixed Term (24 months)

Hours: 35 hours per week (Mon-Fri)

Salary: £39,190 - £46,009 per annum

Closing Date: Midnight on Sunday 2nd August 2026

An opportunity to make a positive impact on peoples’ lives and community.

Awarded Housing Association of the Year 2026, Caledonia Housing Association is one of Scotland’s leading social housing providers and is recognised by Best Companies as one of the top UK housing associations to work for.

Our vision is to provide “homes and communities that make lives better”. We are committed to providing high quality affordable housing, building new homes and transforming customer services. Caledonia Housing Group provide services to over 5,300 homes and in excess of 2,000 private owners across 8 local authority areas.

About the role

As Business Improvement Officer you will facilitate continuous improvement and business transformation across the Group. This will be achieved through building and delivering a range of targeted business improvement projects, providing a full range of project management and administration support, working with teams and independently, to support process review and the design of customer-centred services and systems.

Key responsibilities

Drive continuous improvement by identifying more effective ways of working.
Identify opportunities to improve systems, processes and performance using data and service reviews.
Use data and insights to identify opportunities for service and operational improvements.
Coordinate and monitor improvement activities and plans across the Group.
Provide project management support, ensuring projects are planned, tracked, and delivered successfully.
Work across teams to support the delivery of improvement initiatives and organisational objectives.

What you will bring

Experience in business improvement, transformation, project support or a similar environment.
Strong project planning and organisational skills, with the ability to manage multiple priorities.
Experience using data and analysis to identify and deliver improvements. Strong analytical skills and a data-driven mindset
Excellent communication and stakeholder engagement skills.
Knowledge of project management tools and methodologies.
SCQF Level 8 qualification (or equivalent) or relevant practical experience.
Experience in housing or another customer-focused sector, project management qualifications, and knowledge of data analysis tools. (Desirable)

A place where everyone can thrive

The Business Improvement Officer is a Hybrid Role, which means you will work flexibly from a range of sites including: working from home, and at our Caledonia Group Offices (based in Dundee, Perth or West Dunbartonshire) for a minimum of two days per week.

As a Caledonia Housing Group employee, you will enjoy a fantastic range of benefits:

36 days annual leave, increasing with service
Promotion of work-life balance and flexi-time system
Sector-leading pension scheme with employer contributions of up to 12%
Salary sacrifice schemes for pension, electric vehicle leasing & cycle to work
FREE membership of a healthcare cash plan, including cover for dependents
Paid Volunteering Day
Wellbeing services offering support and confidential advice when you need it most

Please click on the ‘Apply’ link or visit the ‘Join Us’ section of our website www.caledoniaha.co.uk.

Caledonia strives for equality of opportunity in all its activities and encourages applicants from all sections of the community. A registered charity no: SC013988.

The Group actively encourages the recruitment of staff with disabilities and will make reasonable adjustments at all stages of the recruitment process as required.

Apply Now

Refine Your Search

customer insights jobs in blairgowrie, pkn

Business Improvement Officer

WFM Analyst

Customer Service Team Leader

Tug – C/E & OOW Deck/Engine

Sales Executive

Graduate Partner, PXT

Retail Assistant Part Time

SW Engineer III - Data Analytics & Insights

Management Accountant

Management Trainee - Scotland

Retail Services Manager

Head of Energy Customer Solutions (ECS) Finance Business Partner

Head of Portfolio Optimisation

Head of Procurement & Commercial - Offshore Delivery

Enterprise AI Manager

Senior Buyer

Business Development Manager - Facilities Management

Retail Sales Assistant

No7 Advisor

Claims Handling Team Leader

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