It support Work, Jobs in Bognor Regis, Wsx (with Salaries)

Customer Service Representative
Babcock International —Portsmouth
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
- Annual leave
Systems Support Analyst
Civic Recruitment Limited —Chichester
- £17.83 an hour
- Full-time
- Remote
- Communication skills
Quick apply
13d
IT Service Desk Analyst
Adur & Worthing Councils —Worthing
- £28,598 - £31,022 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Office
- Continuous improvement
- Employee assistance programme
10d
IT Support Engineer
Reassured —Cosham
- £30,000 - £32,000 a year
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply
Student Support Systems Administrator - Part Time
University of Chichester —Bognor Regis
- £10,682 - £28,031 a year
- Part-time
- Microsoft Office
- Databases
- Administrative experience
- Employee assistance programme
- Employee discount
6d
Technical Support Advisor 2nd Line Telco
Focus Group —Shoreham by Sea
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Work from home
Quick apply
Senior Service Desk Engineer
Zenzero Solutions —Chichester
- Azure
- Mentoring
- Training & development
IT Analyst Field Support Engineer
Axiom Technologies —Portsmouth
- Full-time
First Response Engineer - Service Desk - MSP
Uptime —Brighton and Hove
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Senior IT Support Technician | Worthing Office-Based | Mon-Fri
Guild Care —Worthing
- £32,426.24 - £35,046.54 a year
- Weekend availability
- Travel
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
9d
Service Desk Manager
Civic Recruitment Limited —Chichester
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Continuous improvement
Quick apply
Junior IT Support Engineer
Black Sheep Support Ltd —Brighton
- From £25,000 a year
- Full-time
- Azure
- Customer service
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
1st Line Helpdesk Consultant
Trident —Brighton
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
2d
2nd Line Engineer - Hybrid - MSP
Uptime —Horsham
- Weekend availability
- Hybrid work
- Azure
- Windows
- Analysis skills
Quick apply
IT Helpdesk Technician
FluidOne —Brighton
- Full-time
- Computer networking
- Employee assistance programme
IT Apprentice
Polarkold Distribution Ltd —Hilsea
- £20,000 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
2d
Senior Systems Support Analyst Team Leader
Civic Recruitment Limited —Chichester
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Mentoring
Quick apply
On Site Support Engineer
SmartestEnergy —Worthing
- £30,000 - £35,000 a year
- Hybrid work
- Continuous improvement
Quick apply
Technical Support Officer
Brighton & Hove City Council —Hove
- £32,061 - £33,699 a year
- Full-time
- Maintenance
- Presentation skills
- Contracts
- Annual leave
- Employee discount
13d
Linux and Unix System Administrator
MAINAMA GAMES —Haslemere
- Full-time
- Maintenance
- English
- Scripting

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Customer Service Representative

Babcock International -
Portsmouth

Apply Now

Job details

Permanent | Full-time

Benefits

Annual leave
Company pension
Paid volunteer time

Qualifications

Live chat
Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Incident management
Computer literacy
Incident queue management
Ticket management
Customer interaction
Fault diagnosis and repair
Communication skills
Help desk

Full job description

Location:
Portsmouth, GB, PO6 3EN

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Onsite or Hybrid: Hybrid

Job Title: Customer Service Representative
Location: Portsmouth, Hampshire & Hybrid Working Arrangements
Compensation: Competitive Salary + Benefits
Role Type: Full time / Permanent
Role ID: SF64813

Be the First Line of Defence in a Fast-Paced Tech Environment

At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Customer Service Representative at our Lakeside site, near Portsmouth, Hampshire.

The role

As a Customer Service Representative, you’ll have a role that’s out of the ordinary. This is an opportunity to build your career in IT. You’ll be the first point of contact for IT support across Babcock’s UK and international operations. This is a customer-facing role where your expertise and communication skills will help resolve issues quickly and efficiently, ensuring our teams can continue delivering critical services in defence, aerospace and engineering.

Day-to-day, you’ll be:
Answering incoming contacts including calls and live chat, logging and updating tickets to agreed standards
Using active listening to understand and prioritise customer needs against SLAs
Diagnosing and resolving technical issues using first line fix criteria
Escalating incidents to 2nd and 3rd line support when needed
Delivering exceptional customer service and meeting performance targets

This role is full time, 37.5 hours per week working Monday to Friday, earliest start 6.30am and latest finish 5.30pm and is based at our Lakeside Offices and provides hybrid working arrangements.

Essential experience of the Customer Service Representative:
Proven experience in delivering excellent customer service in any industry either over the phone or a face-to-face role will be considered
Strong customer service skills, both face-to-face and over the phone
Ideally you will have experience using a Service Management system to manage incidents and requests
Confident IT user with the ability to apply technical fixes using standard IT toolsets or learn how to do so
Skilled in active listening and problem analysis

Qualifications for the Customer Service Representative:
We value difference and don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you

Security Clearance
The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk).

What we offer

Generous holiday allowance
Matched contribution pension scheme, with life assurance
Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
Employee share scheme
Employee shopping savings portal
Payment of Professional Fees
Reservists in the armed forces receive 10‑days special paid leave
Holiday Trading to buy or sell annual leave
‘Be Kind Day’ paid volunteering leave
Flexible working options where business needs allow
A dynamic working environment with long‑term career development opportunities

Babcock International

We’re Babcock a global FTSE 100 organisation with over 26,000 people working together to make a difference.

Here, you’ll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we’re building a future that lasts not just through the impact we make, but through meaningful careers that respect your work-life balance.

We call that lifetime engineering.

Join us and see how far we can go, together.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email [email protected] with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.

Closing date: 31/08/2026

#EVERGREEN-26

#LI-SF1

Job Segment: Engineer, Engineering

Apply Now

Refine Your Search

it support jobs in bognor regis, wsx

Customer Service Representative

Systems Support Analyst

IT Service Desk Analyst

IT Support Engineer

Student Support Systems Administrator - Part Time

Technical Support Advisor 2nd Line Telco

Senior Service Desk Engineer

IT Analyst Field Support Engineer

First Response Engineer - Service Desk - MSP

Senior IT Support Technician | Worthing Office-Based | Mon-Fri

Service Desk Manager

Junior IT Support Engineer

1st Line Helpdesk Consultant

2nd Line Engineer - Hybrid - MSP

IT Helpdesk Technician

IT Apprentice

Senior Systems Support Analyst Team Leader

On Site Support Engineer

Technical Support Officer

Linux and Unix System Administrator

I want to receive the latest job alerts for it support in bognor regis, wsx

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