3rd line support Work, Jobs in Boscombe, Dor (with Salaries)

Customer Services Operator - 4 months FTC
Appello —New Milton
- £12.81 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
2d
Service Advisor- Bournemouth
Tesla —Ferndown
- Customer service
- English
- Microsoft Office
- Flexible schedule
Data Management Assistant
University Hospitals Dorset NHS Foundation Trust —Bournemouth
- £25,272 a year
- Full-time
- Hospital
7d
Senior Application Support Engineer
Ocean Infinity —Southampton
- Up to £55,000 a year
- Full-time
- DevOps
- JavaScript
- Mentoring
10d
Support Engineer
Benifex —Southampton
- Hybrid work
- SQL
- Communication skills
- Employee assistance programme
19h
Director of Improvement
University Hospitals Dorset NHS Foundation Trust —Bournemouth
- £112,782 - £129,783 a year
- Full-time
- Continuous improvement
- Patient care
- Leadership
8d
Quality Administrator
IMI Plc - Legacy Precision —Poole
- Full-time
- Microsoft Outlook
- English
- Administrative experience
4d
Programme Facilitator - Southampton (South Central) Outcome in a Day
HM Prison & Probation Service —Southampton
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
- Employee discount
14d
Clinical Systems Engineer
IWT PHU Single Corporate Service —Newport
- £32,073 - £39,043 a year
- Hospital
- No degree
- Business
Quick apply
10d
Quality Administrator
IMI Process Automation —Poole
- Microsoft Outlook
- English
- Administrative experience
Quick apply
4d
Support Worker
The Salvation Army —Newport
- £14.16 - £14.50 an hour
- Call to connect
- Communication skills
- Time management
Manager of Support Engineering
Benifex —Southampton
- Remote
- Organisational skills
- Leadership
- Communication skills
- Employee assistance programme
19h
Senior Inspection Engineer
Oceaneering —Southampton
- Full-time
- Engineering
- Microsoft Office
- Mentoring
Clinical Lead Gynaecology Planned Care
University Hospitals Dorset NHS Foundation Trust —Bournemouth
- £49,387 - £56,515 a year
- Full-time
2d

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IT Second Line Technician
Protect Line LTD —Bournemouth
As our IT Second Line Technician, you'll play a vital role in ensuring our colleagues have the tools, systems and support they need to deliver exceptional…
Up to £30,000 a year
Quick apply
9d
IT Support Engineer
DISConsulting IT Ltd —Basingstoke
Full UK driving licence and have access to your own vehicle (required). Build confidence with customers through proactive, professional communication and…
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Customer Services Operator - 4 months FTC

Appello -
New Milton

Apply Now

Job details

Full-time | Fixed term contract
£12.81 an hour
2 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office

Full job description

Customer Services Operator - Full-time 4-month Fixed Term Contract

Hours: 35 hours per week

Shift pattern: 7 hours a day, 5 days a week, between the hours of 08:00-20:00 Monday to Sunday. Condensed hours may be considered for the right candidate.

Salary: £23,314.20 per annum (£12.81 ph)

Location: Remote

️Start date: 3rd August 2025 - Please note that this role is subject to pre‑employment screening, including basic DBS checks and two years of referencing. All screening must be completed prior to your start date.

Interviews will be happening between Thursday 16/07 and Tuesday 21/07.

Perks

217 hours annual leave increasing to 231 with length of service (pro rata)
We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
24/7 employee assistance programme
Family and friends’ discounts on our services & products
Pension Scheme, up to 4% Company matched

ABOUT YOU

You must possess a genuine desire to help the community, be empathetic and attentive to our customer’s needs.

You are a great communicator, have exceptional attention to detail. Have an appetite to learn new skills and can use your initiative in problem solving.

Ideally you will have experience in working in a customer facing role - either face to face or over the phone. It would be advantageous to have experience in a similar call centre role.

You have a good general standard of education and are competent in Microsoft office including Excel, Word and Outlook.

If you’ve got the right attitude and personality, we’ll provide you with all the training you need to be the best you can be.

THE ROLE

You will be part of our Customer Services team, which is the centre of customer interactions within the monitoring service.

We are looking for a new member to join our small but experienced team to make anniversary calls for our customers.

It is a hugely rewarding team to be part of, and we build great relationships with the customers as we speak to them on a daily basis.

Key Responsibilities

Deliver excellent customer service across phone, email and internal systems, acting as a first point of contact for enquiries.
Communicate professionally and empathetically with customers, including vulnerable individuals, resolving queries and escalating issues when required.
Accurately maintain customer records and complete a range of administrative tasks, including referrals, support requests, complaints and general enquiries.
Follow established processes, service standards and timescales to ensure a high-quality customer experience.
Handle sensitive information confidentially and comply with GDPR, safeguarding, data protection and information security requirements.
Identify and escalate safeguarding concerns relating to children and vulnerable adults in line with company procedures.
Work collaboratively with colleagues, supporting team objectives and adapting to changing priorities and workloads.
Contribute to service improvements, reporting activities and other ad hoc tasks as required.
Maintain high standards of health and safety and take responsibility for the accuracy and quality of work completed.

Please note: This role offers variety and flexibility, with full training provided across different customer service activities to support business and customer needs.

READY TO APPLY

If you are interested in this role please upload your CV.

You will receive your confirmation of application with a link to register and then complete some assessments via Test Gorilla . If you do not complete these we will not progress your application any further.

This is an exciting time at the Appello Group - we are a company on the move and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand.

We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.

If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on 01425 626337.

Apply Now

Refine Your Search

3rd line support jobs in boscombe, dor

Customer Services Operator - 4 months FTC

Service Advisor- Bournemouth

Data Management Assistant

Senior Application Support Engineer

Support Engineer

Director of Improvement

Quality Administrator

Programme Facilitator - Southampton (South Central) Outcome in a Day

Clinical Systems Engineer

Quality Administrator

Support Worker

Manager of Support Engineering

Senior Inspection Engineer

Clinical Lead Gynaecology Planned Care

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Customer Services Operator - Full-time 4-month Fixed Term Contract

ABOUT YOU

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