& technical business analysts Work, Jobs in Bournemouth, Dor (with Salaries)

SAP Support Analyst
Sunseeker International Ltd —Poole
- Computer Science
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee assistance programme
14d
3rd Line ServiceDesk Analyst
Vissensa Limited —Lyndhurst
- £38,000 - £45,000 a year
- Full-time
- Analysis skills
- Travel
- Mentoring
- Free parking
- Work from home
Quick apply
9d
Project Delivery Manager
Fexco Property Services —Salisbury
- Full-time
- Hybrid work
- Travel
- Agile
- Communication skills
Quick apply
Senior User Experience Designer
Mouser Electronics —Poole
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- Organisational skills
- Free parking
- Annual leave
9d
Modern Desktop Engineer
Roke Manor Research Limited —Romsey
- Customer service
- Windows
- SharePoint
Android Platform Engineer
Roke —Romsey
- Full-time
AI/ML Engineer
Roke Manor Research Limited —Romsey
- Research
- Mentoring
- Software development
IT Applications Support Analyst
Blake Morgan —Southampton
Cyber Security Ops Manager
Capital Resourcing Group —Bournemouth
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
Quick apply
Laboratory Analyst
Chemtech Environmental —Southampton
- £26,250 a year
- Full-time
- Quality control
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
1d
Head of Business Development & Sales - APAC
Roke Manor Research Limited —Romsey
- Business development
- Travel
- Leadership
Business Development and Sales Manager - Europe
Roke Manor Research Limited —Romsey
- Business development
- Leadership
- Negotiation
Android Platform Engineer
Roke Manor Research Limited —Romsey
IAM Analyst
Starling —Southampton
- Full-time
- Hybrid work
- Bachelor's degree
- Mentoring
- Scripting
- Annual leave
- Employee discount
Quick apply
Information Security Analyst - Vulnerability Management
Starling —Southampton
- Full-time
- Hybrid work
- Scripting
- APIs
- Communication skills
- Annual leave
- Employee discount
Quick apply
Information Security Analyst - SecOps Response
Starling —Southampton
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Time management
- Annual leave
- Employee discount
Quick apply
3d
Code Vessel Team Lead
Maritime and Coastguard Agency —Southampton
- £57,515 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
13d
Data Platform Engineer
Quilter —Southampton
- Full-time
- Azure
- Continuous improvement
13d
Sales Manager – Global Partnerships
Roke Manor Research Limited —Romsey
- Business development
- Travel
- Communication skills
Resource Manager
Roke Manor Research Limited —Romsey
- Data analysis skills
- Recruiting
- Organisational skills

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& technical business analysts jobs near bournemouth, dor

SAP Support Analyst

Sunseeker International Ltd -
Poole

Apply Now

Job details

14 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Technical troubleshooting
ITIL Certification
Computer Science
Stakeholder collaboration
Requirement elicitation
SAP
Stakeholder liaison
Incident queue management
IT service management
Ticket management
Internal department liaison
User account management
Bachelor's degree
Continuous improvement
ServiceNow
Software testing
Customer support
IT incident logging
Multidisciplinary collaboration
Root cause analysis
Business requirements
Communication skills
Help desk
Information Technology

Full job description

About Sunseeker International

Sunseeker was founded on a bold vision: to create a new kind of yacht and redefine what was possible on the water. From our earliest designs in 1967, we’ve pushed boundaries and reshaped the motor yacht industry through innovation, craftsmanship and relentless ambition.

At the heart of every Sunseeker lies a legacy of expert hands and meticulous attention to detail, skills refined and passed down through generations. These are the qualities that set our yachts apart - and the qualities that continue to drive our craft today.

In a world increasingly defined by automation, we remain committed to building handcrafted, handfinished boats. With over 1,800 talented team members across our busy shipyards - from longserving specialists to more than 180 apprentices - our Sunseeker workforce reflects the strength, diversity and pride of our local community. It’s this blend of heritage, skill and passion that makes our shipyards unlike any other place in the world.

Who We Are Seeking

Sunseeker International is seeking a proactive and detail-oriented SAP Support Analyst to join our dynamic IT team based in Poole, Dorset. This is a pivotal role supporting our core SAP landscape, ensuring stability, performance and continual improvement across key business processes.

You will act as a trusted liaison between business users, internal technical teams and third-party vendors, taking ownership of SAP support issues end to end. This role is ideal for an experienced SAP support professional who thrives in a fast-paced, collaborative manufacturing environment and enjoys blending technical expertise with excellent customer service.

A Day in the Life

In this role, no two days are the same. You’ll start the day reviewing SAP support tickets, prioritising and triaging incidents and service requests via the service desk. You’ll collaborate closely with colleagues across Finance, Supply Chain, Manufacturing and Production to diagnose issues, clarify requirements and deliver effective solutions.

You’ll work hands-on with user access and role configuration, liaise with third-party support partners to resolve more complex issues, and contribute to testing and quality assurance for system enhancements and upgrades. Throughout the day, you’ll also analyse trends in support calls, looking for opportunities to improve processes, reduce recurring issues and enhance the overall user experience.

Example Responsibilities Include

Acting as first and second line support for SAP incidents and service requests, ensuring issues are logged, prioritised, triaged and resolved in line with SLAs
Gathering detailed user requirements, assessing feasibility, ROI and recommending next steps through internal change processes
Managing SAP user accounts, roles and transaction code allocations
Investigating root causes of recurring issues using Solution Manager and working with partners to implement permanent fixes
Participating in unit, integration and user acceptance testing (UAT) for system changes and upgrades
Creating and maintaining high-quality system and support documentation
Collaborating with internal stakeholders and external vendors to deliver effective support outcomes
Identifying opportunities for training and process optimisation to reduce future support demand
Supporting the management of third-party vendor performance and associated costs

To Be Considered for This Role You Should Have

A bachelor’s degree in Computer Science, Information Technology or a related discipline (desirable)
Experience in 1st and 2nd line SAP support or a similar ERP analyst role
Strong functional SAP knowledge with hands-on experience in user and role management
Understanding of SAP architecture, integration points and data migration techniques
Knowledge of SAP security patching requirements and approaches
Familiarity with IT service management principles; ITIL Foundation certification is advantageous
Excellent analytical and problem-solving skills with strong attention to detail
Confident communication skills, able to explain technical concepts to non-technical users
A customer-focused mindset with a strong sense of ownership and accountability
The ability to work independently while contributing positively to a collaborative team
Please note that this position is required to be on-site 5 days per week - unfortunately, there is no hybrid or remote working option available for this role, as the successful candidate will need to work closely with the wider team and support day-to-day operations on site.
Desirable experience: use of service desk tools such as Jira or ServiceNow, experience with SAP Solution Manager and SAP ECC6, previous experience in a manufacturing environment

Sunseeker employees benefit from

With 7 miles of golden sandy beaches, flanked on both sides by the New Forest National Park and the Jurassic Coast line, working in Poole for a genuinely premiere international brand offers an enviable opportunity to truly live the dream. All the usual benefits you would expect from a sophisticated manufacturing organisation are available, including:

A generous company pension scheme - 6% employer contribution
Private medical insurance, including baby bonus and Digital GP (after 2 years)
Dental insurance (after 2 years)
Annual leave increases with continued service
Health Assured EAP
Trained Mental Health First Aiders
Death in service scheme (£)
Employee discounts with a wide range of third party businesses (up to 30% off) including Perkbox

Apply Now

Refine Your Search

& technical business analysts jobs in bournemouth, dor

SAP Support Analyst

3rd Line ServiceDesk Analyst

Project Delivery Manager

Senior User Experience Designer

Modern Desktop Engineer

Android Platform Engineer

AI/ML Engineer

IT Applications Support Analyst

Cyber Security Ops Manager

Laboratory Analyst

Head of Business Development & Sales - APAC

Business Development and Sales Manager - Europe

Android Platform Engineer

IAM Analyst

Information Security Analyst - Vulnerability Management

Information Security Analyst - SecOps Response

Code Vessel Team Lead

Data Platform Engineer

Sales Manager – Global Partnerships

Resource Manager

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