Senior Bathroom Designer
Hitchin | Bathing Mobility Advisory Service (BMAS)
£35,000 Basic Salary (including car allowance) | Uncapped Commission | Realistic OTE £70,000
Help people stay independent. Design bathrooms that change lives.
At BMAS, we don't just design bathrooms—we transform lives.
Every day, we help people regain their independence, improve their confidence and remain safe in their own homes. As one of the UK's leading mobility bathroom specialists, we're proud to deliver bespoke bathroom solutions that genuinely improve the lives of our customers.
We're looking for an experienced, customer-focused Senior Bathroom Designer to join our team in Hitchin.
This is far more than a sales role. It's an opportunity to become a trusted adviser, designing beautiful, practical mobility bathrooms that improve customers' independence while enhancing their home. You'll manage the customer journey from the first consultation through to completed installation, ensuring every customer receives an outstanding experience.
If you're passionate about delivering exceptional customer service, enjoy consultative selling and want the opportunity to earn a realistic £70,000 OTE, we'd love to hear from you.
Why Join BMAS?
- Join one of the UK's leading mobility bathroom specialists.
- £35,000 basic salary (including car allowance).
- Realistic OTE of £70,000 with uncapped commission.
- High-quality, pre-qualified customer appointments provided.
- National brand with ambitious growth plans.
- Full product and mobility bathroom training.
- Modern systems and technology to support your success.
- Make a real difference to customers' lives every single day.
The Role
As a Senior Bathroom Designer, you'll take ownership of the complete customer journey, helping people make one of the most important decisions for their home.
Your responsibilities will include:
Conducting home design consultations and welcoming customers into our Hitchin showroom.
- Designing beautiful, bespoke mobility bathrooms tailored to each customer's individual needs.
- Producing accurate quotations and confidently guiding customers through the decision-making process.
- Managing your sales pipeline through proactive follow-up and excellent customer communication.
- Building relationships within the local community to generate additional business opportunities and referrals.
- Delivering an exceptional customer experience from initial enquiry through to completed installation.
- Completing all sales administration accurately and on time.
- Maintaining accurate customer records using our CRM systems.
- Working closely with our Operations team to ensure every installation is delivered to the highest standard.
- Helping generate customer referrals and five-star reviews that continue to strengthen the BMAS brand.
About You
We're looking for someone with proven experience designing and selling bathrooms or home improvement projects.
Experience within the bathroom industry is highly desirable, and you'll be comfortable discussing layouts, installation considerations, product options and creating solutions tailored to each customer's home.
While previous mobility bathroom experience isn't essential, you'll have a genuine passion for delivering exceptional customer service and a desire to learn a specialist sector that genuinely changes people's lives.
You'll also be someone who:
- Builds trust quickly and develops lasting customer relationships.
- Listens first and understands customers' needs before recommending solutions.
- Has excellent product knowledge and confidence discussing bathroom design and installation.
- Is organised with outstanding attention to detail.
- Takes ownership and pride in delivering an exceptional customer journey.
- Is self-motivated, resilient and driven to succeed.
- Enjoys working collaboratively with colleagues to achieve outstanding results.
- Wants to build a long-term career with a growing national business.
What Success Looks Like
Success in this role means:
Achieving excellent appointment-to-order conversion.
- Providing an outstanding five-star customer experience.
- Building strong relationships within your local community.
- Maintaining accurate administration and CRM records.
- Working closely with the Operations team to deliver exceptional installations.
- Generating referrals and recommendations through outstanding customer service.
Ready for Your Next Challenge?
If you're an experienced Bathroom Designer looking to join a growing national business where your expertise is recognised, your earning potential is genuinely uncapped and your work makes a real difference to people's lives, we'd love to hear from you.
Apply today and help us continue building the UK's most trusted mobility bathroom brand.
Job Types: Full-time, Permanent
Pay: £35,000.00-£70,000.00 per year
Licence/Certification:
- Driving Licence (required)
Work Location: In person
