It support assistant Work, Jobs in Bracknell, Brk (with Salaries)

IT SUPPORT ASSISTANT
Porcelanosa Grupo —Watford
- Part-time
- In-person
- Communication skills

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IT SUPPORT ASSISTANT

Porcelanosa Grupo -
Watford

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Job details

Part-time

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Hardware repair
Equipment repair
Software deployment
SAP
Stakeholder liaison
User account provisioning
Internal department liaison
Network infrastructure
User account management
Firewall
Network management
Computer hardware
Application support
Communication skills
Mobile devices

Full job description

Responsibilities

Job role:
First line support for hardware and software problems in a Windows environment, this will include on-site installation, support and remote support when based in the office. In this position, you will be performing Desktop and Network support for approximately 450 users across 23 locations in the UK.

Daily tasks are as follows:

Desktop Support - via phone, email and face-to-face
Installation of company software - Wareflow, SAP, MS Office, Design software
Setup new users/new PCs
MS Windows Server Administration - Active Directory, DNS, DHCP
Backup administration
SAP administration, unlocking and requesting new accounts, logging calls on the Head Office helpdesk
Repair/replace hardware - PCs and peripherals, mobile phones, tablets, printers etc
Liaise with external third-party suppliers for CCTV, email system, Design software, as well as third party IT company
Liaise with internal departments for CRM, SAP, Wareflow, Design software
Telephony administration
Setup company mobiles/hand held devices, tablets
Administration of Network infrastructure, Firewalls and Internet connections.
First point of contact for antivirus, iPads, Video Conference system

Personal Attributes

Personal attributes;

Ability to multitask and remain calm under pressure is essential
Flexibility and adaptability
Must be able to work on your own initiative - self-motivated, able to think outside the box and come up with solutions to problems quickly
Communication Skills - working within contacts in and outside of the organisation

Working Pattern;

Part Time

• Monday to Friday, 30 hours (8am - 2pm / 9am to 3pm) with 1 hour break

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IT SUPPORT ASSISTANT

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