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Quality Assurance & Compliance Monitoring Controller – Systems Specialist

CAE Inc. -
Burgess Hill

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Job details

Full-time

Qualifications

Quality management
Information security
Communication skills

Full job description

⠀

We are looking for someone to join our Operations Quality, Compliance and Governance team to provide day‑to‑day administration, control, and technical support for CAE’s Safety and Quality systems to ensure stable, secure, and compliant operation across global users in all of CAE’s business segments. The role is responsible for system configuration, user access management, data integrity, and execution of approved changes in line with global governance standards.

You will be required to attend your designated training centre during your initial onboarding period, as well as be present in the office as needed for meetings and project work; however, this role does not require daily office attendance.

Essential Duties & Responsibilities

30% — System Administration & Configuration Control
Administer Safety and Quality systems (e.g., Centrik) in accordance with defined governance standards. Configure workflows, fields, templates, and system parameters as approved, ensuring consistency across environments and regions.

25% — User Access, Security & Compliance Controls
Manage user provisioning, role‑based access, permissions, and de‑provisioning in line with access control policies and segregation‑of‑duties requirements. Maintain audit‑ready records of system access, configuration changes, and approvals. Support internal and external audits relating to system controls and access governance.

20% — Change Execution & Release Support
Execute approved system changes, updates, and enhancements under the direction of the line manager. Support testing, validation, and deployment activities, ensuring alignment with formal change management processes. Maintain accurate change logs and supporting documentation.

15% — Data Quality, Integrity & Operational Support
Monitor system data for completeness, accuracy, and consistency. Perform routine validation checks, data clean‑up, and corrective actions to ensure integrity. Provide structured technical support to users, including troubleshooting system issues and responding to usage queries.

10% — Documentation & Operational Readiness
Maintain system administration documentation, including configuration records, user guides, and standard operating procedures. Support training activities through preparation of technical materials and assistance with system demonstrations where required.

Other Job‑Related Skills and Background

Ability to support global user communities and provide structured, responsive technical support
Detail‑oriented, methodical, and disciplined approach to system control and documentation
Clear written and verbal communication skills, with the ability to translate technical issues for non‑technical users

Required Qualifications & Experience

Experience administering enterprise systems, preferably within Safety, Quality, Compliance, or other regulated environments
Strong understanding of user access management, role‑based permissions, and basic information security principles
Hands‑on experience with workflow‑driven systems, form configuration, and system parameter management
Familiarity with controlled change management processes and system governance frameworks
Working knowledge of data quality principles, validation techniques, and reporting outputs
Knowledge of Quality Management Systems (QMS) and audit tools

Desirable Qualifications

Experience within an airline or aviation training organization
Familiarity with aviation related regulations (e.g. EASA Part ORA, Part FCL, Part FSTD)
Understanding of Safety Management Systems (SMS)

#LI-MM2

About CAE

At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.

Position Type

Regular

Equal Opportunity & Accommodations

CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available—contact your recruiter or email [email protected] if needed.

Data Privacy

Privacy Statement | CAE

As part of our process, we may use AI‑supported tools to help review applications, with human decision‑making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

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Quality Assurance & Compliance Monitoring Controller – Systems Specialist

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