About the role
We're looking for an experienced Training Manager to take strategic ownership of our nationwide trainer network.
You'll be responsible for ensuring our network has the right capacity, the right people and the right quality standards to support continued business growth. From workforce planning and recruitment through to compliance, quality assurance and trainer engagement, you'll have oversight of the entire trainer lifecycle.
You'll lead our Training & Compliance team, work closely with our Lead IQA, act as the key relationship holder with our awarding organisation (CTQ), and ensure our trainer network remains compliant, audit-ready and prepared for future regulatory change.
This is an exciting opportunity for someone who enjoys combining strategic thinking with people leadership, quality assurance and operational excellence.
Key Responsibilities
As Training Manager, you will:
- Develop and deliver the long-term strategy for our trainer network, ensuring capacity meets business demand now and in the future.
- Forecast trainer capacity up to 12 months ahead and identify recruitment needs before they impact service delivery.
- Oversee trainer allocation, ensuring courses are fully resourced through effective planning and performance monitoring.
- Lead trainer recruitment campaigns, identifying recruitment priorities and working alongside the Lead IQA throughout selection, assessment and probation.
- Line manage the Training & Compliance team, providing coaching, one-to-ones, objective setting and performance reviews.
- Support the Lead IQA by providing strategic oversight while maintaining the independence of quality assurance decisions.
- Act as the primary contact with our awarding organisation (CTQ) and oversee compliance with awarding body and regulatory requirements.
- Ensure the trainer network remains audit-ready by maintaining oversight of compliance, quality standards and legislative changes.
- Drive trainer engagement through effective communication, recognition initiatives and continuous improvement.
- Produce management reports and analyse performance data to support business planning and decision-making.
Essential Requirements
To be successful in this role, you'll have:
- Previous experience in a management role with responsibility for leading and developing a team.
- Experience managing a distributed, remote or freelance workforce.
- Strong organisational and planning skills with the ability to manage multiple priorities.
- Experience of workforce planning, resource allocation or capacity forecasting.
- Excellent communication and stakeholder management skills.
- A good understanding of compliance, governance and quality assurance processes.
- Confidence using data, KPIs and reporting to support operational and strategic decisions.
- The ability to build strong relationships with both internal teams and external stakeholders.
- Excellent IT skills, including Microsoft Office and the ability to work confidently with business systems.
- A proactive, solutions-focused approach with excellent attention to detail.
Desirable Requirements
It would be advantageous if you also have:
- Experience within the training, education or apprenticeship sector.
- Experience working with an awarding organisation such as CTQ, Ofqual or another regulated awarding body.
- Knowledge of IQA processes and quality assurance frameworks.
- Experience managing trainers, assessors or other freelance professionals.
- Knowledge of regulatory compliance within a regulated training environment.
- Experience leading organisational change or business improvement projects.
- A recognised management qualification (such as ILM Level 5 or above) or equivalent experience.
What we offer
- Competitive salary.
- Company pension.
- Ongoing professional development.
- A supportive and collaborative leadership team.
- The opportunity to play a key role in shaping and developing a growing national trainer network.
If you're an experienced leader with a passion for developing people, maintaining high standards and driving continuous improvement, we'd love to hear from you.
Pay: Up to £45,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- Free flu jabs
- Free parking
- On-site parking
Work Location: In person
