Technical support team Work, Jobs in Bristol, Eng (with Salaries)

Network Services Technical Assistant
Bristol Water —Bristol
- £27,566 a year
- Customer service
- Administrative experience
- IT
- Employee discount
Telecoms Technical Specialist - Sites
National Grid Electricity Distribution —Bristol
- £63,949 a year
- Hybrid work
- Travel
- Free parking
- Annual leave
Quick apply
Highway Technical Support Officer
Bristol City Council —Bristol
- £29,064 - £31,022 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Organisational skills
- Annual leave
12d
Technology Support Technician
Semperian Group —Bristol
- Up to £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Annual leave
12d
Contact Support Team Leader
Hartley Pensions —Bristol
- £33,000 - £37,000 a year
- Full-time
- Hybrid work
- Management
- English
- IT
Quick apply
5d
Technical Support Analyst
Safran —Cwmbran
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Communication skills
IT Support Analyst
Forestry England —Bristol
- £33,854 a year
- Part-time
- Hybrid work
- English
- Travel
- Free parking
- Employee discount
7d
Product Operations Assistant - Rail
One Big Circle —Bristol
- £26,500 a year
- Full-time
- Google Suite
- Customer service
- Microsoft Office
Quick apply
Developer & Systems Support Engineer
TC Group —Bristol
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Microsoft Office
- Annual leave
Quick apply
14d
Water Quality Scientist
Bristol Water —Bristol
- £42,000 - £47,546 a year
- Microsoft Word
- Microsoft Excel
- Analysis skills
12d
IT Service Desk Analyst
Bristol City Council —Bristol
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Annual leave
- Flexitime
9d
IT & Security Analyst
One Big Circle —Bristol
- £28,000 - £32,000 a year
- Full-time
- Windows
- Travel
- Linux
Quick apply
2d
IT Support Engineer
F5 —Bristol
- £27,000 - £32,000 a year
- Full-time
- Azure
- Customer service
- Continuous improvement
Quick apply
Technical Support Consultant
Zellis —Bristol
- English
- Human resources
- Annual leave
Administrator
Serco Group —Bristol
- Full-time
- Hybrid work
- Microsoft Excel
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
IT Service Desk Analyst - 1st Line Support
Boeing —Bristol
- Customer service
- IT
- Communication skills
- Life insurance
Business Analyst
Advanced Secure Technologies —Saint Mellons
- £40,000 - £45,000 a year
- Full-time
- Azure
- Data analysis skills
- Project management
- Free parking
Quick apply
Help Desk Technician L1/L2
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
Junior Project Manager
One Big Circle —Bristol
- £26,500 a year
- Full-time
- Microsoft Office
- Presentation skills
- In-person
Quick apply
Field Service Technician / Engineer - Bristol
nGeneration —Bristol
- £28,678 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply

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Network Services Technical Assistant

Bristol Water -
Bristol

Apply Now

Job details

Fixed term contract
£27,566 a year

Benefits

Cycle to work scheme
Company pension
Employee discount

Qualifications

Customer service
SAP
Administrative experience
IT
Communication skills

Full job description

Powered by Water, Driven by Purpose

At Bristol Water, we’ve been serving generations of families since 1846. Ensuring people in our communities have access to healthy water is paramount, which is why we work around the clock testing our water hundreds of times a day.

We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.

Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.

Ready to make a splash? Join our team today.

Are you organised, customer‑focused and confident managing multiple priorities in a fast‑paced environment? We’re looking for a Network Services Technical Assistant to join our Network Services team on a 12‑month fixed term contract, supporting the delivery of a high‑quality, right‑first‑time service for our customers.

About the role

As a Network Services Technical Assistant, you’ll provide essential operational and administrative support across a range of customer‑facing services, including Meter Options, Smart Metering and the Lead‑Free Bristol Programme. This fixed‑term opportunity offers hands‑on experience in a busy operational environment, where accuracy, organisation and customer care are key.

Working closely with colleagues across Customer Service, Planning, Network teams and external partners, you’ll help keep workflows running smoothly, ensure data integrity across systems and support effective scheduling of field teams throughout the contract period.

What you'll be doing:

Handle customer enquiries via phone and email, resolving issues at first contact where possible and escalating when appropriate
Manage multiple inboxes and high volumes of calls in line with SLAs
Proactively contact customers to arrange appointments and send reminders
Triage applications, raise work orders and support scheduling of field teams
Monitor work queues, review upcoming and overdue jobs, and flag issues early
Carry out daily administrative tasks and maintain accurate data across systems
Support KPI reporting through basic performance data collection
Provide practical support to colleagues using systems such as SAP, FFA and contractor portals
Offer first‑line assistance and mentoring to colleagues on routine queries
Support onboarding of new starters and help maintain training materials and procedures
Identify minor process issues and share improvement ideas with the wider team

What we’re looking for:

Strong customer service and communication skills
Ability to manage multiple tasks and deadlines with a high level of accuracy
Confidence working with IT systems and handling data (experience with SAP or similar systems is desirable)
A proactive, organised approach with strong attention to detail
Ability to work collaboratively with a range of internal teams and external partners
Experience in an administrative, customer service or operational support role is desirable

What's in it for you:

We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the Southwest and are proud to have been awarded Investors in People recognition.

In return, we offer an excellent range of benefits including:

Generous holiday allowance plus bank holidays
A discretionary Bonus
Jobs need car
Competitive Contributory Pension
Share-save Scheme
Various health benefits
Wellbeing support programmes
A range of Group Discounts
Cycle to Work Scheme
Financial support services
And plenty more!

Closing Date: 20th July 2026

We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values, which are essential to our success, are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.

Apply Now

Refine Your Search

technical support team jobs in bristol, eng

Network Services Technical Assistant

Telecoms Technical Specialist - Sites

Highway Technical Support Officer

Technology Support Technician

Contact Support Team Leader

Technical Support Analyst

IT Support Analyst

Product Operations Assistant - Rail

Developer & Systems Support Engineer

Water Quality Scientist

IT Service Desk Analyst

IT & Security Analyst

IT Support Engineer

Technical Support Consultant

Administrator

IT Service Desk Analyst - 1st Line Support

Business Analyst

Help Desk Technician L1/L2

Junior Project Manager

Field Service Technician / Engineer - Bristol

I want to receive the latest job alerts for technical support team in bristol, eng

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