It operations Work, Jobs in Brockenhurst, Ham (with Salaries)

Customer Service Administrator
The Home Of Interiors —Brockenhurst
- £21,500 - £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
4h
Senior IT Analyst
Spectrum Geosurvey Limited —Lymington
- £28,000 - £32,000 a year
- Full-time
- Windows
- Microsoft Office
- SQL
- Free parking
- Annual leave
Quick apply
IT Support Technician
Future Fit Training —Fareham
- £26,000 - £29,435 a year
- Full-time
- Hybrid work
- Software troubleshooting
- In-person
- Annual leave
- Employee discount
Quick apply
IT Support Officer
Southampton Primary Care Ltd —Southampton
- £28,275 a year
- Full-time
- Customer service
- Windows
- Computer networking
Quick apply
13d
IT Network Manager
Godolphin School —Salisbury
- £44,000 a year
- Full-time
- IT
- Communication skills
- School
IT Administrator
Coles Miller Solicitors —Poole
- Customer service
- Travel
- Computer networking
- Free parking
- Employee discount
13d
IT Operations Manager
Lester Aldridge —Bournemouth
- Azure
- IT
- Communication skills
IT Support Technician (1st Line) - The Hoburne Group
Hoburne —Christchurch
- £26,000 - £28,000 a year
- Full-time
- Customer service
- Windows
- Travel
- Employee assistance programme
- Employee discount
Logistics Data Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Part-time
- Hybrid work
- SQL
- Analysis skills
- Python
- Annual leave
- Employee assistance programme
1d
Systems Engineer
Ericsson —Salisbury
- Oracle
- No degree
- Linux
Service Colleague (Express)
ASDA —Lymington
- £13.10 - £15.64 an hour
- Part-time
- Employee assistance programme
- Employee discount
14d
Software Test Engineer
Roke —Romsey
- Full-time
- System design
- Java
- Analysis skills
Data Analyst (Water)
P N DALY LTD —Otterbourne
- Up to £31,218.32 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Analysis skills
Quick apply
1d
Store Assistant
Toolstation —Lymington
- £12.87 an hour
- Part-time
- Employee discount
14d
Full Stack Developer
Appello —New Milton
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
- Free parking
- Employee assistance programme
7d
IT Administrator
Coles Miller Solicitors LLP —Poole
- From £24,000 a year
- Full-time
- Customer service
- Travel
- Computer networking
- Free parking
- Employee discount
Quick apply
14d
Operations Coordinator - Portsmouth
BTS —Portsmouth
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Goods Inward / Manual Inspector
Senior Flexonics LPE —Lymington
- Full-time
- Free parking
- Profit sharing
Quick apply
14d
Supply Chain & Logistics Insights Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Part-time
- Hybrid work
- SQL
- Analysis skills
- Python
- Annual leave
- Employee assistance programme
Tower Linesperson
SSE —New Forest
- £38,966 - £45,905 a year
- Overtime
- Customer service
- Electrical experience
- IT
- Annual leave
- Employee discount
9d

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Customer Service Administrator

The Home Of Interiors -
Brockenhurst

Quick apply

Job details

Full-time
£21,500 - £25,000 a year
4 hours ago

Benefits

Free parking
Company pension
Company events
Employee discount

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
Microsoft Office
Administrative experience
Organisational skills
IT
Computer skills
Customer support
Typing
Phone etiquette
Communication skills
Office experience

Full job description

Overview

We are seeking a highly efficient Customer Service Administrator to join our friendly and professional team at The Home Of Interiors. The business trades online at www.thehomeofinteriors.co.uk and has a shop and showroom in Brockenhurst, where this role is based.

This role is ideal for individuals with a passion for providing exceptional customer support and who possess strong administrative skills. The successful candidate will be responsible for managing customer interactions, maintaining accurate records, and supporting the smooth operation of our office functions. The position offers an excellent opportunity to develop your career within a professional environment that values efficiency, communication, and attention to detail.

This is a pivotal role within our business, responsible for maintaining our exceptionally high standard of customer service through the after-sales support we provide. It is often the last point of contact a customer has with us, and the impression you make can be the difference between a returning customer and a lost one.

Duties

Take full ownership of the customer care email and phone lines, including:

Respond promptly and professionally to customer enquiries via phone, email, and other communication channels
Provide exceptional phone etiquette to ensure a positive customer experience
Collaborate with team members to improve office procedures and customer service standards
Following up on replacements and missing or damaged goods
Keeping on top of collections
Managing customer returns and refunds

You will also:

Send tracking links to customers first thing each morning
Pack and dispatch small orders daily
Stay on top of back orders, chase suppliers, and update customers on any late dispatches
Keep customers up to date with the status of their curtains and blinds orders
Reply to customer reviews on Feefo, Google My Business, and Trustpilot in a timely manner

Skills

Office experience is desirable but not essential
Proficiency in computer skills including Microsoft Office (Word, Excel, Outlook)
Excellent typing speed
Outstanding phone etiquette and communication skills - you will be talking to customers and suppliers on the phone daily
Ability to multitask efficiently in a fast-paced environment
Demonstrated organisational skills to manage multiple priorities effectively

This role offers an engaging environment for those eager to enhance their administrative expertise while delivering outstanding customer service.

About You

We're looking for someone who genuinely cares about doing a good job, takes pride in their work and treating customers well, with a positive attitude and a methodical, organised, and efficient way of working. Office experience is desirable — if you have it, great — but if this would be your first job, please don't let that put you off applying. If you have the right attitude, we can teach you the skills, and full training will be given. Salary will be dependent upon experience.

Pay: £21,500.00-£25,000.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking

Education:

GCSE or equivalent (preferred)

Work authorisation:

United Kingdom (required)

Location:

Brockenhurst SO42 7RR (required)

Work Location: In person

Quick apply

Refine Your Search

it operations jobs in brockenhurst, ham

Customer Service Administrator

Senior IT Analyst

IT Support Technician

IT Support Officer

IT Network Manager

IT Administrator

IT Operations Manager

IT Support Technician (1st Line) - The Hoburne Group

Logistics Data Analyst

Systems Engineer

Service Colleague (Express)

Software Test Engineer

Data Analyst (Water)

Store Assistant

Full Stack Developer

IT Administrator

Operations Coordinator - Portsmouth

Goods Inward / Manual Inspector

Supply Chain & Logistics Insights Analyst

Tower Linesperson

I want to receive the latest job alerts for it operations in brockenhurst, ham

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