Engineer Work, Jobs in Broughton (with Salaries)

Help Desk Engineer
PCS Business Systems —Kettering
- Communication skills
- Time management
Fatigue and Damage Tolerance Engineer (Delegated Signatory)
Airbus Operations Limited —Broughton
- Full-time
- Hybrid work
- Engineering
- Travel
- Leadership
- Free parking
Quality Engineer
Autocraft Solutions Group —Wellingborough
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Engineering
- Free parking
- Employee assistance programme
Quick apply
11d
Gate Engineer
AGD Systems/The Electric Gate Centre —Wellingborough
- £35,000 - £45,000 a year
- Full-time
- Schematics
- Hand tools
- Employee discount
Quick apply
3rd Line Build & Support Engineer
Weetabix —Burton Latimer
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Annual leave
Quick apply
Manufacturing Engineer
In2tec Ltd —Kettering
- From £35,000 a year
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
- Free parking
Quick apply
3d
MANUFACTURING ENGINEERING MANAGER
Ilmor Engineering Ltd —Brixworth
- Full-time
- Computer literacy
- Engineering
- Computer skills
- Free parking
- Annual leave
Quick apply
Engineering Technician
AG Barr —Milton Keynes
- Full-time
- Maintenance
- Continuous improvement
- Computer skills
- Employee discount
Quick apply
Shift Engineer
Ball Corporation —Kettering
- From £53,487 a year
- 8 hour shift
- Maintenance
- English
- Communication skills
Quick apply
Engineering Manager
Weetabix —Burton Latimer
- Full-time
- Continuous improvement
- Team management
- Manufacturing
- Annual leave
Quick apply
Maintenance Engineer
Povoas Packaging Ltd —Desborough
- £42,000 a year
- Full-time
- Schematics
- Maintenance
- In-person
- Free parking
- Annual leave
Quick apply
4d
Assistant Project Manager
Cambridgeshire County Council —Alconbury
- £34,434 - £44,822 a year
- Civil engineering
- Construction experience
- Budgeting
- Annual leave
- Employee discount
11d
Apprentice Civil Engineering Technician
Canal & River Trust —Milton Keynes
- £22,095 a year
- Full-time
- Civil engineering
8d
White Goods Engineer – Northampton [PAS197]
Pacifica —Northampton
- £27,000 - £36,000 a year
- Full-time
- Customer service
- Communication skills
Quick apply
Multi Skilled Engineer
NewCold Corby Limited —Corby
- £50,000 - £62,000 a year
- Weekend availability
- Customer service
- Maintenance
- Programmable logic controllers
- Free parking
- Annual leave
Quick apply
3d
Quality Engineer
Morgan Advanced Materials —Corby
- Full-time
- Continuous improvement
- Quality control
Plumbing and Heating Engineer
Aira —Kettering
- Overtime
- Schematics
- Plumbing
- Annual leave
- Life insurance
Quick apply
Electricial Design Technician
Infrastructure Gateway Ltd —Kettering
- Overtime
- Hybrid work
- Mentoring
- Organisational skills
- In-person
- Employee assistance programme
- Employee discount
Reliability Maintenance Engineering Technician
Amazon UK Services Ltd. —Kettering
- Weekend availability
- Engineering
- Maintenance
- Bachelor's degree
- Flexible schedule
4d
Technical Support Engineer - Stamford, UK
Avtron Power Solutions LLC —Stamford
- From £40,000 a year
- Overtime
- Continuous improvement
- Organisational skills
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply

I want to receive the latest job alerts for engineer in broughton

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Help Desk Engineer

PCS Business Systems -
Kettering

Apply Now

Job details

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
MCP
Incident queue management
Ticket management
Case record updates
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Root cause analysis
Fault diagnosis and repair
Incident log maintenance
Communication skills
Time management
Help desk
Information Technology

Full job description

In this role, you will be responsible for answering incoming support calls via email, telephone, or website ticket. You will accurately identify, diagnose, and prioritise the required actions. You will enter technical problems, their causes, and solutions within our helpdesk software. Part of your duties will also include contacting the customer or end user to provide troubleshooting help and advice.

You will track changes, monitor success, and provide feedback to the customer, recording all actions in the helpdesk software. It’s important to stay mindful of timescales, impact, and scale of problems to ensure the customer is kept informed at all times.

You will diagnose hardware and software issues related to desktops, laptops, networks, servers, storage, and Virtual Servers by using our managed service software and agents, and by asking accurate, concise questions in a professional and timely manner.

For more complex or persistent problems, you will seek help and support from your teammates, team leaders, and management personnel as needed, or just because you would like a second pair of eyes. You will make recommendations to others within PCS on how best to action needs within a customer’s environment.

SLAs are key to providing exceptional support, so responding to them in an agreed way is paramount. You will keep accurate records, record your steps, and update both people and our software. Your goal is to provide help and support to an outstanding level. This is a role that requires a high level of technical expertise, excellent communication skills, and a commitment to exceptional customer service.

Have previous Managed Service Provider experience.
Preferable to have a relevant degree or similar vocational qualification (IT).
Required to work on a shift rota.
MCP Certified, but not essential.
Minimum of two years’ technical experience in an IT support environment.
Proficiency working knowledge and experience of a Microsoft environment.
Respond quickly, under pressure to a fluid and evolving problem.
Ability to switch from one task to another quickly and efficiently.
Able to work on fast moving, challenging and unique business problems.
Resilient and resourceful able to manage your own workload
Excellent time management skills and the ability to meet deadlines.

Competitive salary
Monthly ServiceDesk Award Bonus
Positive Feedback Bonus
Exam Bonuses
23 days holiday entitlement plus Bank Holidays
Training and development opportunities
Casual work attire
Remote working available

APPLY NOW

At PCS, we are always on the lookout for amazing people who share our passion and vision. If you are excited by the idea of joining our team, please complete a form and tell us what makes you a perfect match for us.

Please can you also attach your CV separately and send it to the email address below. We can’t wait to hear from you!

[email protected]

Name

Email Address

Phone Number

Tell us about yourself:

Submit

Apply Now

Refine Your Search

engineer jobs in broughton

Help Desk Engineer

Fatigue and Damage Tolerance Engineer (Delegated Signatory)

Quality Engineer

Gate Engineer

3rd Line Build & Support Engineer

Manufacturing Engineer

MANUFACTURING ENGINEERING MANAGER

Engineering Technician

Shift Engineer

Engineering Manager

Maintenance Engineer

Assistant Project Manager

Apprentice Civil Engineering Technician

White Goods Engineer – Northampton [PAS197]

Multi Skilled Engineer

Quality Engineer

Plumbing and Heating Engineer

Electricial Design Technician

Reliability Maintenance Engineering Technician

Technical Support Engineer - Stamford, UK

I want to receive the latest job alerts for engineer in broughton

Explore jobs in more locations

APPLY NOW

Please can you also attach your CV separately and send it to the email address below. We can’t wait to hear from you!

[email protected]

Jobseeker tools

Employer Tools

Browse

Stay Connected