Call center Work, Jobs in Broxburn, Wln (with Salaries)

L1 Service Desk Team Leader
XMA —Livingston
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Team management
- IT
- Employee discount
- Life insurance
Call Handler – Full Time
Vets Now —Dunfermline
- £13.45 an hour
- Full-time
- Sick pay
Customer Service (Evenings)
Campbells Prime Meat Ltd —Linlithgow
- £13 an hour
- Part-time
- Administrative experience
- In-person
- Communication skills
Quick apply
2d
Contact Centre Team Leader – Full Time
Vets Now —Dunfermline
- £33,150 a year
- Full-time
- Customer service
- Mentoring
- Leadership
- Annual leave
Customer Service Coordinator (Maternity Cover - 14 Month Fixed-term Contract)
Dolby Vivisol —Stirling
- £24,880 a year
- Full-time
- Customer service
- Organisational skills
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
12d
Telemarketing Representative
eContact Services —Clydesdale West
- From £25,500 a year
- Full-time
- CRM software
- Microsoft Excel
- Salesforce
Quick apply
11d
VEHICILE RECOVERY CONTROLLER/CALL HANDLER
KAISER RECOVERY LTD —Glasgow
- Part-time
- Customer service
- Computer literacy
- English
Quick apply
Customer Service Advisor NHS
Foundever —Motherwell
- Full-time
- Computer literacy
- Paid training
- Employee discount
Retail Area Collector
Salvation Army Trading Co. Ltd. —Airdrie
- £16,264 a year
- Part-time
- Microsoft Outlook
- Customer service
- Driving
4d
Trolley Collector
ABM —Edinburgh
- £12.71 an hour
- Full-time
- Driving
- Free parking
- Employee assistance programme
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Hamilton
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Sales Team Leader
Verisure Services (UK) Limited —Edinburgh
- £24,000 a year
- Full-time
- Sales
- Team management
- Communication skills
- Employee discount
- Referral programme
Quick apply
Sales Assistant
Verisure Services (UK) Limited —Falkirk
- Full-time
- Sales
- Communication skills
Quick apply
Sales Executive
Verisure Services (UK) Limited —Falkirk
- Full-time
- Sales
- Driving
- Communication skills
Quick apply

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Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —Glasgow
Previous Fundraising: Experience in telephone fundraising, or related sales/customer service roles. Experienced fundraisers with at least 2 years of fundraising…
£13.45 - £14.50 an hour
Quick apply
6d
Customer Service Advisor
Huntswood —Glasgow
We’re looking for empathetic, proactive Customer Service Advisors to support customers via inbound calls as their first point of contact.
From £26,227 a year
Quick apply
5d

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call center jobs near broxburn, wln

L1 Service Desk Team Leader

XMA -
Livingston

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Job details

Permanent | Full-time
£28,000 - £32,000 a year

Benefits

Company pension
Discounted gym membership
Private medical insurance
Employee discount
Life insurance
Referral programme

Qualifications

Team management
ServiceNow
IT
Help desk

Full job description

Location: Livingston

SALARY: £28,000 - £32,000 per annum

Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program

Do you enjoy developing, coaching and managing customers? Do you have experience managing a team of 10-12 and you’re looking for the next company to excel and grow your skills? Or, are you just looking to join a reputable company where you can really show your management skills?

If you answered yes to any of the above, we may have the role for you!

Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home.

We are currently looking for an IT Support Team Leader to manage a team of individuals within a busy helpdesk environment. You will be responsible for all relationships with your customers, focusing on getting the best out of your team to hit all service level agreements.

LOCATION : Livingston - Hybrid

JOB SPECIFICATION:
You’ll be responsible for a team of 10-12 colleagues within a busy helpdesk
Helping the team come to resolutions on all incidents and requests received through our ticket system, phone or email
1-2-1s and coaching plans within your team, plus the delivery of performance reviews
Main point of contact for customers you are responsible for on your helpdesk to keep up a consistent line of communication.

This role involves working Monday – Friday on 8.5 hour shifts, anywhere between 7am-6pm, with an hour lunch.

REQUIREMENTS:
Experience managing a team of 10-12 within either a helpdesk, service desk or call centre environment
Confident delivering customer service and dealing with clients both by phone or email
A keen interest in IT or experience managing a helpdesk team

We’re proud to be recognised as a Disability Confident Level 3 Employer—the highest level in the UK Government’s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role.

We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is [email protected], we will be happy to action your requests.

KEYWORDS : 1 st Line IT Support, 1 st Line, 1 st Line Team Leader, 1 st Line IT Support Team Leader, Technical Analyst Team Lead, 1 st Level, Level 1 Technical Analyst, Helpdesk, Ivanti, Service Now, ITSM tools, Team Leader, 1 st Level Team Leader, 1 st Level Technical Analyst Team Leader

Apply Now

Refine Your Search

call center jobs in broxburn, wln

L1 Service Desk Team Leader

Call Handler – Full Time

Customer Service (Evenings)

Contact Centre Team Leader – Full Time

Customer Service Coordinator (Maternity Cover - 14 Month Fixed-term Contract)

Telemarketing Representative

VEHICILE RECOVERY CONTROLLER/CALL HANDLER

Customer Service Advisor NHS

Retail Area Collector

Trolley Collector

JUNIOR SALES CONSULTANT

Sales Team Leader

Sales Assistant

Sales Executive

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