Sales & customer service administrator Work, Jobs in Burlescombe, Dev (with Salaries)

Service Administrator
XYZ Machine Tools Ltd —Burlescombe
- £27,000 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
Sales Administrator - Mercedes-Benz of Taunton
City West Country Ltd —Taunton
- Up to £29,504 a year
- Monday to Friday
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
10d
Vehicle Administrator
Vertu Motors —Exeter
- £27,800 a year
- Full-time
- Organisational skills
- IT
- Employee discount
Quick apply
Rural Administrator
Symonds & Sampson LLP —Axminster
- £28,000 - £30,000 a year
- Full-time
- Sales
- Microsoft Office
- Administrative experience
- Annual leave
Quick apply
6d
New Car Sales Administrator - Exeter
City West Country Ltd —Exeter
- Up to £29,504.74 a year
- Call to connect
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
12d
Sales & Customer Service Administrator
Workplace Stuff / Peter Evans Storage Systems Ltd —Highbridge
- £24,500 - £25,500 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
Quick apply
Office Administrator / Sales Support
Creedy Carver Ltd —Crediton
- From £12.90 an hour
- Temporary
- Sales
- Customer service
- Travel
- Free parking
- Employee discount
Quick apply
5d
Administrator/Hire Desk Coordinator - Bridgwater
Hudson Lifting Limited —Bridgwater
- £12.71 - £13.00 an hour
- Monday to Friday
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance programme
Quick apply

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Service Administrator

XYZ Machine Tools Ltd
Burlescombe

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Job details

Permanent | Full-time
£27,000 - £30,000 a year

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
Communication skills
Time management

Full job description

About XYZ

XYZ Machine Tools LTD, founded in 1984, is the largest machine tool supplier in the UK, selling over 25,000 CNC machines a year. XYZ supply a range of CNC metal working machines including lathes, milling machines. We also hold ISO 9001 and ISO14001 quality and environmental accreditations. We have a modern 98,000 sq ft facility situated 5 minutes from the M5 (J27) easily accessible from Taunton, Wellington, Tiverton and Exeter.

Job Role

XYZ Machine Tools is looking for a Service Administrator to join our service team .

The Service Administrator provides administrative and customer support to the Service Department, ensuring the efficient coordination of service activities, customer communications, quotations, order processing and service documentation. The role acts as a key link between customers, service engineers, schedulers, and internal departments to ensure a high standard of customer service and operational efficiency.

Key Responsibilities

Manage and monitor service-related customer enquiries via email and telephone.
Provide professional and timely responses to customer requests, directing enquiries to the appropriate personnel where required.
Create and maintain service cases, ensuring all customer information and service requirements are accurately recorded.
Prepare and issue service quotations in collaboration with service engineers and technical staff.
Process customer purchase orders and create sales orders within company systems.
Update work orders and communicate with scheduling teams to ensure service work is planned efficiently.
Coordinate return visits and follow-up service activities by liaising with engineers and schedulers.
Support incoming telephone calls and assist with office call overflow to maintain excellent customer service levels.
Maintain accurate service records, documentation, and customer information within company databases.
Work closely with service engineers, schedulers, parts personnel, and management to support departmental objectives.
Ensure compliance with company procedures and quality standards.

Skills & Experience

Essential

Previous experience in an administrative, customer service, or service support role.
Strong organisational and time management skills.
Excellent verbal and written communication skills.
Good working knowledge of Microsoft Office applications.
High level of accuracy and attention to detail.
Ability to manage multiple tasks and priorities effectively.
Strong customer service focus.

Personal Attributes

Professional and approachable manner.
Strong team player with the ability to build effective working relationships.
Proactive and self-motivated.
Adaptable and able to work in a fast-paced environment.
Reliable with a strong sense of responsibility.
Committed to delivering excellent customer service.

What can we offer

XYZ offers an excellent work environment with an employee focused culture.

25 days holiday with the additional Bank holidays including Christmas shutdown.
Free parking, Easy commute (no heavy Traffic),
Health Cashback policy, Company Pension
Working hours - 7.45am – 5.00pm Monday to Thursday, 8.30am to 12.30pm Fridays

Pay: £27,000.00-£30,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

sales & customer service administrator jobs in burlescombe, dev

Service Administrator

Sales Administrator - Mercedes-Benz of Taunton

Vehicle Administrator

Rural Administrator

New Car Sales Administrator - Exeter

Sales & Customer Service Administrator

Office Administrator / Sales Support

Administrator/Hire Desk Coordinator - Bridgwater

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