Operations / service director Work, Jobs in Burpham, Wsx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Head of Corporate Operations
Focus Group —Shoreham by Sea
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Dual Site General Manager
Dometic —Chichester
- £80,000 - £90,000 a year
- Full-time
- Sales
- Customer service
- Engineering
- Free parking
- Employee discount
Quick apply
12d
Head of Communications and Engagement
Cranleigh School —Cranleigh
- £65,000 - £75,000 a year
- Full-time
- School
General Manager
TeamSport —Worthing
- Weekend availability
- Recruiting
- Training & development
- Leadership
12d
Progression and Transition Coordinator
Study Group —Brighton
- £28,000 a year
- Full-time
- Bachelor's degree
- No degree
- Recruiting
Quick apply
3d
Operations / Service Director
Telecom Acquisitions Ltd. —Horsham
- Up to £90,000 a year
- Full-time
- Continuous improvement
- AI
- Leadership
- Free parking
- Employee discount
Quick apply
Internal Sales & Estimating Executive
Forza Doors Ltd —Horsham
- Full-time
- Customer service
- Computer skills
- In-person
- Free parking
- Referral programme
Quick apply
Company Manager
Brighton People's Theatre —Brighton and Hove
- £35,000 a year
- Part-time
- Management
- Research
- Human resources
- Annual leave
Quick apply
Senior Business Development Manager
Visitor Chat Limited —Portsmouth
- £52,000 - £80,000 a year
- Full-time
- Contracts
- In-person
- Negotiation
- Annual leave
- Referral programme
Quick apply
12d
Veterinary Receptionist
DNAVetcare —Worthing
- Up to £28,000 a year
- Front desk
- Communication skills
9d
SEO Manager
Artemis Marketing —Hassocks
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
10d
Customer Service Manager
Telecom Acquisitions Ltd. —Horsham
- £40,000 - £45,000 a year
- Full-time
- Team management
- Training & development
Quick apply
Technical Parts Advisor
Rommbic —Brighton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Travel
- In-person
- Free parking
- Sick pay
Quick apply
Building Manager - Midhurst, GU29
Encore —Midhurst
- £45,000 - £48,000 a year
- Monday to Friday
- Management
- Writing skills
- Presentation skills
Quick apply
Finance & Office Manager
MJH Executive Homes Limited —Worthing
- £40,000 - £51,000 a year
- Full-time
- Microsoft Excel
- Databases
- Accounting
- Free parking
Quick apply
6d
Building Manager - Portsmouth, PO1
Encore —Portsmouth
- £39,000 - £43,000 a year
- Monday to Friday
- Writing skills
- Presentation skills
- Team management
Quick apply
Sales Support Coordinator
K V Manufacturing Ltd —Burgess Hill
- Up to £27,000 a year
- Full-time
- CRM software
- Merchandising
- Maths
- Free parking
- Health & wellbeing programme
Quick apply
5d
Customer Service Director - Grant Handling
Monnoyeur —Cranleigh
- Full-time
- Customer service
- Business development
- Leadership
Senior Manager, Group Business Applications
Collinson —Haywards Heath
- Hybrid work
- Customer service
- Hotel
- Analysis skills

I want to receive the latest job alerts for operations / service director in burpham, wsx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

operations / service director jobs near burpham, wsx

Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

operations / service director jobs in burpham, wsx

Sr.Dir,Patient Experience

Head of Corporate Operations

Dual Site General Manager

Head of Communications and Engagement

General Manager

Progression and Transition Coordinator

Operations / Service Director

Internal Sales & Estimating Executive

Company Manager

Senior Business Development Manager

Veterinary Receptionist

SEO Manager

Customer Service Manager

Technical Parts Advisor

Building Manager - Midhurst, GU29

Finance & Office Manager

Building Manager - Portsmouth, PO1

Sales Support Coordinator

Customer Service Director - Grant Handling

Senior Manager, Group Business Applications

I want to receive the latest job alerts for operations / service director in burpham, wsx

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected