Yard Supervisor – Higham
Working within Homefire Group, an opportunity has arisen for a Yard Supervisor to join our Higham Depot on a Permanent basis. This role can be either part time (minimum of 25hrs/week or full time.
We are open to flexible hours in order to fit the needs of the successful candidate.
Reporting to the Hub Manager, you will ensure legal compliance to vehicle load capacity and security, as well as having hands-on management of the traffic office function to ensure compliance to company data entry and office administration procedures. The successful candidate will possess excellent communication skills to provide a reliable and friendly service. Candidates will also be responsible for all yard duties.
Key accountabilities for this role:
o Accurate cash handling/balancing against customer accounts
o Accurate daily load confirmation, ensuring amendments are recorded, monies are entered and POD’s are recorded against customer invoices.
o Accurate order processing of Merchants/Cash & Carry invoices.
o Customer service satisfaction with daily reporting of issues relating to deliveries to the Depot/Hub Manager & service delivery team
o Reviewing of loads, via business routing system to ensure expected utilisation.
o Monitoring and ensuring Health & safety compliance.
o Timely and accurate input (GRN) of inbound stock figures.
o Daily face-to-face customer contact serving and assisting Cash and Carry customers.
o Preparation of Stock Reports for use by Depot/Hub Manager for weekly and bi-annual stock taking.
o Daily picking of Prepacked and sundries stock for depot driver deliveries.
o Loading / Unloading of depot vehicles and outside hauliers.
o Ensuring stock rotation within the depot.
o Depot housekeeping is maintained to a high standard.
o Carry out daily filing and office administration as required.
o To adapt to the changing expectations of our Customer Base and to embrace and discuss new ideas that will encourage Company stability and growth.
o To be constantly striving to establish and meet the needs of our Customers and to deliver the quality service they deserve.
o Overtime throughout the week and Saturdays ais required at busy times which is payable at a premium rate.
Key skills required for this role:
o Must possess good IT skills and the ability to work within prescribed system processes and across various IT platforms.
o Must have strong administration skills
o Excellent telephone manner and customer service skills.
o Good organisational and analytical skills.
o Must be a “team player” with the ability to work well under pressure.
o Previous experience in a transport office or similar environment.
o Previous Stock Management experience.
o Counter balance forklift truck licence preferred, although training will be given.
What we Offer:
o £29,166/ annually
o 40 hour/weekly working hours (part time hours available; minimum 25hrs/week)
o 31 days holiday inclusive of bank holidays
o Free onsite parking
o Company discount
o Wellbeing team
o Company Paid Health Cash Plan
o 24/7 Access to a UK GP
o Overtime payable at time and a half
o Role may suit flexible working hours
o Employee Assistance Program including access to “My Health Advantage”
o Access to a reward programme, providing access to discounts across hundreds of retailers
If you want to join us in fuelling the future, please submit your CV and/or covering letter. We intend to conduct interviews on Wednesday 16th September 2026.
Pay: £29,166.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
Ability to commute/relocate:
- Bury St. Edmunds IP28 6NL: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you available for interview on Wednesday 16th September 2026?
Experience:
- Administrative: 1 year (preferred)
- Manual handling: 1 year (preferred)
Licence/Certification:
- Counterbalance forklift truck license (preferred)
Work Location: In person
