Line support engineer Work, Jobs in Caerphilly, Cay (with Salaries)

Field Service Technician / Engineer - Cardiff
nGeneration —Cardiff
- £28,678 a year
- Weekend availability
- Travel
- POS
- Communication skills
- Annual leave
Quick apply
Customer Service Advisor
NoteMachine —Crickhowell
- £27,831.35 a year
- 12 hour shift
- Customer service
- Computer literacy
- English
- Employee discount
- Life insurance
Quick apply
10d
2nd Line Infrastructure Engineer
Shaw Healthcare —Saint Mellons
- £42,000 a year
- Azure
- Communication skills
Junior Systems Integration Engineer
General Dynamics Mission Systems - United Kingdom —Blackwood
- £33,000 a year
- Full-time
- Hybrid work
- No degree
Quick apply
Junior Systems Engineer
Box UK Limited —Cardiff
- Up to £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- DevOps
- Linux
- Annual leave
- Employee discount
Quick apply
11d
Business Unit Manager
English Provender Company —Cwmfelinfach
- £50,000 - £55,000 a year
- Full-time
- Continuous improvement
- Team management
- Training & development
- Free parking
- Health & wellbeing programme
Quick apply
1h
Engineering - Apprentice
Finsbury Food Group —Cardiff
- Full-time
- Computer literacy
- Maths
- Bakery
- Employee assistance programme
- Employee discount
Quick apply
Production Technician
IQE —Cardiff
- £37,783 a year
- Microsoft Word
- Computer literacy
- Analysis skills
- Employee assistance programme
- Employee discount
14d
Field Maintenance Engineer OTE 50K
Verisure Services (UK) Limited —Cardiff
- £27,937 a year
- Full-time
- Customer service
- Maintenance
- English
- Annual leave
- Employee discount
Quick apply
Powerplant Engineer
GE Aerospace —Cardiff
- Weekend availability
- Engineering
- Master's degree
- Analysis skills
14d
Project Coordinator
IndigoTG —Magor
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
3d
ICT Technical Security Support Engineer
South Wales Police —Bridgend
- £30,333 - £35,772 a year
- Full-time
- Free parking
- Health & wellbeing programme
18h
Fire Extinguisher (Mechanical) Engineer
Fire Rite UK Ltd —Caerphilly
- £28,437 - £40,000 a year
- Full-time
- Bachelor's degree
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2h
Engineering Supervisor
Kepak Group —Merthyr Tydfil
- Full-time
- Programmable logic controllers
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
Graduate Process Engineer - Water - 2027 (Cardiff)
Stantec —Cardiff
- Hybrid work
- Engineering
- Bachelor's degree
Graduate Trainee Surveyor
Maritime and Coastguard Agency —Cardiff
- £30,485 a year
- Full-time
- Hybrid work
- Engineering
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
2d
Senior Application Support Engineer
LDMS —Cardiff
- Up to £35,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Agile
- Annual leave
- Employee assistance programme
Quick apply
Infrastructure Engineer
Welsh Revenue Authority —Cardiff
- £37,111 - £45,378 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Language training provided
8d
Site Engineer - South Wales
Knights Brown —Cardiff
- Civil engineering
- Continuous improvement
- Quality control
Mechanical Fitter
Marshall Land Systems Ltd —Merthyr Tydfil
- £35,000 a year
- Full-time
- Schematics
- Maintenance
- Continuous improvement

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Field Service Technician / Engineer - Cardiff

nGeneration -
Cardiff

Quick apply

Job details

Full-time
£28,678 a year

Benefits

Annual leave
Company events

Qualifications

Technical troubleshooting
Driving Licence
Hardware repair
Breakdown recovery
Equipment installation and commissioning
IT support
POS
Communication skills

Full job description

Description

JOB OVERVIEW:

We have a great job opportunity available at nGeneration for a Field Service Engineer. This role requires the ability to identify and fix hardware, configuration issues, as well as repair hardware devices. Additionally, excellent client interaction skills are essential.

Once you have completed your induction training, as a Field Service Engineer, you will be responsible for visiting customer sites to install, refurbish, and maintain various types of technical equipment, such as EPoS equipment, chip and pin devices, tablets, digital menu boards, media screens, kitchen management systems, routers, Wi-Fi, and other industry-related IT equipment.

In this role, to determine the requirements and specifications for installing or servicing retail/hospitality technical equipment and hardware.

HOME LOCATION REQUIRED

Cardiff & surrounding area.

DUTIES

Your duties as Field Service Engineer will include:

Conduct daily visits to client locations for the purpose of Break fix install, refurbish and maintain EPoS equipment, chip and pin devices, tablets, digital menu boards, media screens, kitchen management systems, routers, Wi-Fi and other pertinent IT equipment in the industry.

Travel to client sites to provide on-site equipment swap-out services, minimising downtime for the client during the replacement process.

Perform the setup of Wi-Fi devices and identify faults with data network cables on-site.

Troubleshoot and resolve technical, hardware, or software issues during site visits, promptly escalating to the appropriate team when necessary, solutions are not immediately attainable.

Ensure troubleshooting steps and actions are well documented and is signed off by the client before completing the task at the site. North West, Central, South East & South West (Disclaimer: There will also be UK-wide travel and staying away from home when required).

If you have previous experience in installing, integrating, and testing EPoS hardware and software applications, it would be highly desirable. However, it is not essential as additional EPoS training will be provided. What is important is that you have experience in either IT installations, Electronic Equipment Installation or a similar environment where you have installed, supported, and troubleshooted electronic/technical devices/hardware.

SALARY: £28,678 per annum (Including On-Call Supplement)

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 13 Hour Shifts, 3 Days on 3 Days off rota basis (inclusive of weekends and bank holidays)

PLEASE NOTE: Candidates will need a clean Full UK Manual Driver’s License, which is essential for this role.

This role will involve being on the road daily visiting customer sites, which may involve some overnight stays.

If you are successful in your application, you will be provided with one of our brand-new vans. These vans are equipped with air conditioning, car play, reversing camera and sensors, satellite navigation, DAB radio, and customized racking in the rear tailored to the needs of our clientele. This makes it much easier to load and unload equipment on-site when necessary.

ABOUT THE COMPANY

nGeneration has been supporting the retail and hospitality industry for over 24 years, providing field service maintenance to the biggest hospitality chains across the UK.
nGeneration also boasts a brand-new '20,000' sq ft HQ facility based in Tipton, in the Midlands, that is the central base for all the company's other activities, such as repairs, support hub (service desk), staging and warehousing. All the 'behind the scenes' staff are based at the HQ location.

Requirements

Experience in installing EPoS within the retail or hospitality industry would be ideal. However, candidates with experience in IT installations, or a similar environment where hardware devices are installed, supported, and troubleshot, will also be considered. Additional EPoS installation training will be provided.

Essential requirement: Willingness to travel to client sites daily.

Candidates must have a technical mindset, a logical and methodical approach to troubleshooting, and experience or knowledge in identifying faults with data network cables. Previous experience as an IT Network Engineer, or Telecoms / Broadband Engineer, especially in the retail and/or hospitality industry, would be highly desirable.

Experience:

1 year of IT support experience (preferred)
1 year of EPOS experience (preferred)

Licence/Certification:

UK Manual Driving Licence (required) - International Driving Licences are NOT accepted

Willingness to travel:

100% (preferred)

Excellent communication skills (both written and verbal)

Benefits

Company Van and Fuel Card: As part of our commitment to provide a convenient and efficient working environment, we provide our employees with a company van and a fuel card. This means you won't have to worry about transportation and fuel expenses while performing your duties. Whether it's commuting to work or visiting clients on-site, the company van and fuel card will be at your disposal to ensure a smooth and hassle-free journey.

Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore, in addition to the company van and fuel card, we offer a comprehensive range of benefits. These include:

Training: We believe in continuous learning and growth. That's why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.
19.6 Days Annual Leave: We understand the importance of work-life balance and offer a generous annual leave allowance of 19.6 days inclusive of bank holidays. Take the time you need to relax, recharge, and spend quality time with your loved ones. As you will be working a 3 day on/3 day off rota, if you book just 3 days off, you will get 9 days off!
Company Events and Team Parties and Events: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organize exciting company events, team parties, and team-building activities.
Company Employee of the Quarter: The company run a quarterly Employee and Manager of the Quarter award, where 1 Manager gets selected and up to 3 Employees, you even get a monetary recognition if you get nominated from your line manager.

Quick apply

Refine Your Search

line support engineer jobs in caerphilly, cay

Field Service Technician / Engineer - Cardiff

Customer Service Advisor

2nd Line Infrastructure Engineer

Junior Systems Integration Engineer

Junior Systems Engineer

Business Unit Manager

Engineering - Apprentice

Production Technician

Field Maintenance Engineer OTE 50K

Powerplant Engineer

Project Coordinator

ICT Technical Security Support Engineer

Fire Extinguisher (Mechanical) Engineer

Engineering Supervisor

Graduate Process Engineer - Water - 2027 (Cardiff)

Graduate Trainee Surveyor

Senior Application Support Engineer

Infrastructure Engineer

Site Engineer - South Wales

Mechanical Fitter

I want to receive the latest job alerts for line support engineer in caerphilly, cay

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