Facilities support Work, Jobs in Cam Houses, Nyk (with Salaries)

Helpline Officer - Kendal
Age UK South Cumbria —Kendal
- £23,441 - £25,443 a year
- Full-time
- Mentoring
- Front desk
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
Production Assistant
Bath House —Dent
- £13.45 an hour
- Full-time
- Assembly
- Power tools
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
3d
Full-Time E-Commerce Administrator
3DXR Ltd —Richmond
- £27,000 - £35,000 a year
- Full-time
- Microsoft Word
- Inventory control
- Computer literacy
- Employee discount
- Gym membership
Quick apply
10d
HR Administration & Customer Service Advisor
Elis —Kendal
- Administrative experience
- Human resources
- Data entry
- Employee assistance programme
Team Administrator
Landmarc Support Services —Richmond
- £26,518.59 a year
- Microsoft Word
- Microsoft Outlook
- Travel
- Employee discount
2d
Receptionist/General Assistant
Stonecross Manor Hotel (Everbright Hotels) —Kendal
- £12.80 - £12.90 an hour
- Full-time
- Bar
- Hotel
- Organisational skills
- Free parking
- Employee discount
Quick apply
7d
Training Area Operative (Part-Time)
Landmarc Support Services —Richmond
- £13.97 an hour
- Part-time
- Computer literacy
- Communication skills
- Employee discount
- Flexible schedule
5d
Buildings Caretaker
Lake District National Park —Kendal
- £25,688 - £27,248 a year
- Full-time
- Annual leave
Senior Product Development Manager (Qualifications & Assessments)
Ascentis —Lancaster
- £41,666 a year
- Hybrid work
- Continuous improvement
- Team management
- Mentoring
- Free parking
- Annual leave
9d
Estate Manager - K Village, Kendal
Savills Management Resources —Kendal
- From £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- First Aid Certification
10d
Recreation Assistant
GLL —Kendal
- £13.45 an hour
- Part-time
- Customer service
- Cleaning
- Employee discount
Retail Area Support Officer
OCS Group —Kendal
- £13.10 an hour
- Weekend availability
- Customer service
- Travel
- Conflict management
Quick apply
2d
Facilities Coordinator
Dechra Pharmaceuticals PLC —Skipton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Front desk
- Free parking
- Annual leave
Minibus Driver
Tebay Services —Penrith
- £13.75 an hour
- Full-time
- Customer service
- Cleaning
12d
Recreational Assistant
3d Leisure Catterick —Catterick Garrison
- £24,784.50 a year
- Full-time
- Customer service
- Cleaning
- In-person
Quick apply
Facilities Support Officer
CancerCare (North Lancs & South Cumbria) —Lancaster
- £13,990 a year
- Part-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Matron
University Hospitals of Morecambe Bay NHS Foundation Trust —Kendal
- £57,528 - £64,750 a year
- Full-time
- Leadership
5d
Project & Compliance Coordinator (Office-Based)
Alerta Systems Ltd —Carnforth
- £27,000 - £34,500 a year
- Full-time
- English
- Microsoft Office
- Project management
- Free parking
Quick apply
10d
Quality Engineer
GILBERT GILKES & GORDON LTD —Kendal
- £29,559 - £40,161 a year
- Full-time
- Engineering
- Continuous improvement
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Loader
North Yorkshire Council —Skipton
- £25,614 - £26,847 a year
- Customer service
- Communication skills
- Annual leave
2d

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facilities support jobs near cam houses, nyk

Helpline Officer - Kendal

Age UK South Cumbria
Kendal

Quick apply

Job details

Full-time
£23,441 - £25,443 a year

Benefits

Store discount
Health & wellbeing programme
Annual leave
Company pension
Employee discount

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Client engagement
GCSE
Mentoring
Front desk
Customer interaction
Signposting to community resources
Communication skills

Full job description

Overview

We are seeking a dedicated Helpline Officer to work as a member of the Client Services team to provide vital first point of contact support for our client group, usually by the telephone but also for face-to-face drop-in clients. Provide a general assessment and effective triaging to ascertain if the client’s needs can be met by the provision of information and advice or the support to access it. Where appropriate provide the correct information or escalate to the Case Officer Team.

Responsibilities

Main Duties:

· To support the day-to-day running of the Helpline facility at Age UK South Cumbria
· To act as a first point of contact for older people in South Cumbria who call the Age UK South Cumbria Helpline for signposting/advice or any kind of support
· To receive referrals from Reception, and to cover Reception on occasion in order to act as a first point of contact for older people in South Cumbria who drop into our Resource Centre at 17 Finkle Street in Kendal
· Respond holistically and appropriately to the issues and needs identified and provide accurate, high-quality information and advice
· Liaise with the Duty Officer to ensure accuracy of advice given and for guidance as required
· Create referrals of appropriate urgency to Age UK Case Officers/Specialist teams or other relevant agencies/service providers
· Engage with clients in a friendly, courteous, prompt and appropriate manner, using excellent communication skills to always deliver high quality service
· To be aware of the particular needs of the whole range of client groups including those unable to access services directly and to refer these clients onto other services effectively
· Work as part of a team, contributing to meetings and attending relevant training
· To engage in a significant programme of training, including welfare benefit training, to equip you with the skills and knowledge required to provide a holistic response to client enquiries
· To work methodically and calmly under pressure, whilst effectively managing the demand of the service
· To access and accurately maintain electronic client records, calls and referrals ensuring compliance with the Data Protection Act, maintaining management information to assist in workload/demand profiling and to inform continuous improvements to the services provided
· Adhere to all Age UK South Cumbria Policies as indicated in the Employee Handbook
· Other such duties as may be required that are consistent with the duties and responsibilities of the post.
Part-time hours will be considered for the right applicant.

Previous applicants need not apply

There are five weeks paid holiday per year, increasing to six weeks after 5 years’ service, plus public holidays and an additional birthday day off. A health benefit scheme is available for staff after completing a probationary period of six months, and a pension scheme is available after three months’ service.

Please contact us on 01539 728118 or via email at [email protected] for an application pack. An application form must be submitted for your application to be considered.

PLEASE NOTE - We do not sponsor Visa's & this is an in person position based in our Kendal office.

Pay: £23,441.00-£25,443.00 per year

Benefits:

Company pension
Health & wellbeing programme
Store discount

Work Location: In person

Quick apply

Refine Your Search

facilities support jobs in cam houses, nyk

Helpline Officer - Kendal

Production Assistant

Full-Time E-Commerce Administrator

HR Administration & Customer Service Advisor

Team Administrator

Receptionist/General Assistant

Training Area Operative (Part-Time)

Buildings Caretaker

Senior Product Development Manager (Qualifications & Assessments)

Estate Manager - K Village, Kendal

Recreation Assistant

Retail Area Support Officer

Facilities Coordinator

Minibus Driver

Recreational Assistant

Facilities Support Officer

Matron

Project & Compliance Coordinator (Office-Based)

Quality Engineer

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