2nd line support Work, Jobs in Cardiff, Crf (with Salaries)

IT Advisor
Cardiff Metropolitan University —Cardiff
- £29,588 - £34,610 a year
- Full-time
- School
- Annual leave
5d
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Communication skills
- Employee assistance programme
Quick apply
2nd Line Infrastructure Engineer
Shaw Healthcare —Saint Mellons
- £42,000 a year
- Azure
- Communication skills
1st Line Engineer
DAS UK Group —Bedwas
- Azure
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
Infrastructure Engineer
Welsh Revenue Authority —Cardiff
- £37,111 - £45,378 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Language training provided
5d
Software Customer Service Manager
Oxford Instruments plc —Bristol
- Continuous improvement
- Training & development
- Annual leave

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Senior Service Desk Analyst
SmartSearch —Cardiff
Certifications for Microsoft products and services (AZ-900, SC-900, MS-900). Experience of supporting internal infrastructure, networking, and software products…
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Service Desk Manager
Leidos —Bristol
The role will act as a senior operational point of contact for Service Desk matters, providing effective leadership during high-impact incidents, ensuring…
£41,300 - £53,000 a year
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2nd line support jobs near cardiff, crf

IT Advisor

Cardiff Metropolitan University -
Cardiff

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Job details

Full-time
£29,588 - £34,610 a year
5 days ago

Benefits

Annual leave
Company pension

Qualifications

Technical troubleshooting
Desktop support
Microsoft Office Suite
Customer support
Fault diagnosis and repair

Full job description

As our IT Advisor, you will provide 1st and 2nd line technical support to students and staff throughout the University. This includes installation and configuration of workstations to Cardiff Metropolitan University standards, timely fault diagnosis and resolution of IT hardware and software issues. You will also provide support for university audio / visual equipment, responding to issues as required. What you’ll bring As a confident user of Microsoft Office 365 products, you'll demonstrate a proficient level of understanding of Windows client PC technologies, and of mobile technologies to include iOS and Android in order to provide customer advice and support. Additionally, you'll bring the following: HND / Degree in IT related subject or professional certifications with proven experience. Ability to communicate technical solutions effectively to individuals from a variety of backgrounds and professional levels. Experience of providing customer support. Ability to work effectively in a team. Knowledge of audio / video technologies. Why join Cardiff Metropolitan University? We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development. We offer excellent benefits such as: Annual leave of 25 days, rising to 30 days after 1 years’ service, plus 12 bank holiday / concessionary days. Membership of the Local Government Pension Scheme with generous contributions. Excellent family friendly policies – take a look on our Policy Hub page. Opportunities to learn and develop your skills with access to library and digital services facilities. Excellent sports and fitness facilities with subsidised membership. Free family access to our independent specialist wellbeing support provider, Health Assured. Contact us For more information about the role please contact Paul Kinsey on [email protected]. All applications must be submitted online. The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page. Further details: Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English. Should a high volume of applications be received, we may need to close this vacancy early. We therefore encourage you to apply as early as possible. Cardiff Metropolitan University is proud to be a Disability Confident employer and a signatory of the Armed Forces Covenant. All applicants with disabilities, or those who are part of the Armed Forces community who during the shortlisting process meet the essential criteria for the role will be progressed to the next stage. The University is committed to creating a highly inclusive culture. We offer family friendly and flexible working arrangements and a range of staff networks, forums and events to support and develop our people. We warmly welcome applications from those traditionally underrepresented in the higher education sector. Why Work Here? We invite you to join our collaborative community! Dating back to 1865, we remain rooted in Wales with a global reach, offering you a world of opportunity. Our education, research and innovation deliver positive impact for equality, social inclusion and environmental sustainability, locally, nationally and internationally. Are you ready to contribute to something remarkable? Join us in helping us to progress and deliver real change.

Job Details

School/Unit
Digital & Library Services

Location
Llandaff Campus

Salary
£29,588 to £34,610 per annum

Permanent

Post Type
Full Time

Closing Date
Tuesday 01 September 2026

Reference
2526655

Apply Now

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2nd line support jobs in cardiff, crf

IT Advisor

Senior Service Desk Analyst

2nd Line Infrastructure Engineer

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Infrastructure Engineer

Software Customer Service Manager

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