Customer experience specialist Work, Jobs in Cardiff, Wls (with Salaries)

Part Time Office Assistant
Snap Services Ltd —Cardiff
- £12.71 - £14.00 an hour
- 8 hour shift
- No experience needed
- English
- Accounting
Quick apply
2d
Customer Experience Specialist
Hafod —Cardiff
- £27,191 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
8d
Customer Experience Specialist
ANNA —Cardiff
- £25,000 a year
- Monday to Friday
- Remote
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee discount
8d
Customer Experience Team Leader
Hafod —Cardiff
- £31,271 a year
- Full-time
- Management
- Data analysis skills
- Microsoft Office
8d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Cardiff
- Temporary
- Customer service
Customer Assistant
Lidl —Caerphilly
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
Customer Enablement Specialist
LexisNexis Risk Solutions —Cardiff
- Full-time
- Organisational skills
- APIs
- Communication skills
- Employee assistance programme
- Employee discount
Student Engagement Officer
Learna Ltd —Cardiff
- From £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Sales Specialist
Jewson Builders Merchants —Cardiff
- Full-time
- In-person
- Referral programme
Project Night Worker
Hafod —Cardiff
- £13.45 an hour
- Part-time
- Communication skills
6d
Conveyancing Assistant - Commercial Property
Hugh James —Cardiff
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
Travel Consultant
Miles Morgan Travel —Chepstow
- From £25,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Employee discount
Quick apply
Community Executive - Events Specialist
TramshedTech —Cardiff
- £24,479 - £25,000 a year
- Full-time
- CRM software
- Hospitality
- Customer service
Quick apply
2h
Pharmaceutical Delivery Driver
LF&E Refrigerated Transport —Cardiff
- £30,537 a year
- Full-time
- Customer service
- Driving
- Communication skills
- Employee assistance programme
Adjusting Executive
Sedgwick —Cardiff
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Procurement Specialist
Welsh Water —Newport
- £47,240 a year
- Hybrid work
- Contracts
- Communication skills
- Negotiation
- Free parking
- Annual leave
14d
Senior Collections Specialist
Sonovate —Cardiff
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Data entry
- Financial services
- Leadership
- Employee assistance programme
Quick apply
1d
Operational Support Officer
HM Courts & Tribunal Service —Cardiff
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
1d
Telephonist/Administrative Assistant - Trusts and Estates Administration
Hugh James —Cardiff
- Full-time
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Employee assistance programme
- Employee discount
Customer Service Executive
V12 Retail Finance —Cardiff
- £25,000 a year
- Hybrid work
- In-person
- Free parking
- Annual leave

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customer experience specialist jobs near cardiff, wls

Part Time Office Assistant

Snap Services Ltd
Cardiff

Quick apply

Job details

Part-time
£12.71 - £14.00 an hour
2 days ago

Benefits

Casual dress
Company pension
Company events

Qualifications

GCSE
Apple Numbers
No experience needed
English
Xero
Accounting
Payroll
Communication skills

Full job description

Snap Air Conditioning | 14A Ty Wern Road, Rhiwbina, Cardiff | Office-based

Hours: 16 hours/week (2 days, 8 hours/day)

Potential to increase hours as the role develops, subject to business needs and candidate availability.
Reporting to: Operations Manager

About the Role

Snap Air Conditioning is a busy, fast-growing HVAC specialist. We pride ourselves on delivering excellent service to our clients, and our back-office team keeps the whole engine running smoothly. We’re looking for an organised, proactive Office Assistant to join our friendly team in Rhiwbina, Cardiff on a part time basis and help us stay on top of our daily admin.

This is a hands-on role covering the day-to-day financial admin and job coordination that keeps the business running smoothly. It's office-based, initially part-time, with scope for the hours to grow as the role develops — a good fit for someone who wants flexibility now with room to take on more over time.

Key Responsibilities

Process purchase orders and supplier invoices accurately and on time
Handling incoming phone calls and directing to the correct team member
Check supplier statements against uploaded invoices to identify discrepancies
Set up and maintain job paperwork, ensuring documentation is complete and filed digitally
Assist with scheduling engineers/jobs and coordinating diary bookings
Set up new jobs from initial instruction through to completion
Prepare and send paperwork to customers and suppliers as required
Respond to customer emails promptly and professionally, resolving queries or routing them appropriately
General office administration to support the smooth running of the business
Managing office supplies and keeping the workspace organised.
Providing general administrative support to ensure our engineers and project managers have what they need.

What We're Looking For

Previous experience in an accounts or admin support role (trades/construction/M&E sector experience an advantage but not essential)
Experience using Xero is desirable
Confident working with spreadsheets (Excel, Google Sheets, or similar) — training on Numbers/Pages will be provided, prior experience not required
Comfortable working with invoices, POs, and statement reconciliation
Strong attention to detail — this role involves catching discrepancies before they become problems
Good written communication for customer-facing email correspondence
Able to work independently, prioritise a varied workload, and use initiative
Reliable and punctual — this is an office-based role, not remote
Proactive attitude - able to see what needs to be done without being asked
Ideally able to commit to the Mon/Thu training schedule for the first month, moving to Mon/Tue thereafter but don’t let this put you off applying if you can only accommodate Mon/Tues.

What We Offer

£12.71–£14.00 per hour, dependent on experience
Part-time hours with flexibility, and genuine scope to increase as the role grows
Friendly, small-team working environment in Rhiwbina
Bi-annual team days
Company bonus scheme (dependant on company performance)
Laptop will be provided
Air conditioned office

Pay: £12.71-£14.00 per hour

Benefits:

Casual dress
Company events
Company pension

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in cardiff, wls

Part Time Office Assistant

Customer Experience Specialist

Customer Experience Specialist

Customer Experience Team Leader

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Customer Assistant

Customer Enablement Specialist

Student Engagement Officer

Sales Specialist

Project Night Worker

Conveyancing Assistant - Commercial Property

Travel Consultant

Community Executive - Events Specialist

Pharmaceutical Delivery Driver

Adjusting Executive

Procurement Specialist

Senior Collections Specialist

Operational Support Officer

Telephonist/Administrative Assistant - Trusts and Estates Administration

Customer Service Executive

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