Service manager (supported housing) Work, Jobs in Cardiff Cf3 (with Salaries)

Locality Manager - Customer and Neighbourhood
SNG (Sovereign Network Group) —Bristol
- £62,000 - £76,000 a year
- Full-time
- Communication skills
14d
Service Desk Manager
Lancer Scott —Bristol
- £40,000 a year
- Full-time
- Management
- Customer service
- Leadership
9d
Project Manager - Gwent Domestic Abuse Outreach Services
Llamau Limited —Newport
- £28,683 a year
- Full-time
2d
Night House Manager
D2 Propco LTD —Cardiff
- £12.71 an hour
- Night shift
- Microsoft Office
- First Aid Certification
- IT
- Free parking
Quick apply
2d
Accommodation Co-Ordinator
Pobl Group —Newport
- £25,877.80 a year
- Full-time
9d
Occupational Therapist
Aneurin Bevan University Health Board —Caerphilly
- £32,557 - £39,631 a year
- Full-time
- English
6d
Social Worker - Pontypool Wellbeing Team
Torfaen County Borough Council —Torfaen
- £39,152 - £45,091 a year
- Full-time
- English
5d
Floating Support Worker - Newport Services
Pobl Group —Newport
- £25,877.80 a year
- Full-time
6d
Senior Property Surveyor
Sanctuary Care —Bristol
- £44,159.49 a year
- Full-time
- Contracts
- Construction experience
- Annual leave
- Employee assistance programme
Quick apply
Compliance Officer (Fire Safety) - Cyson Cymru
Newport City Council —Newport
- £30,000.00 - £35,321.44 a year
- Full-time
- Management
- Microsoft Office
- Organisational skills
- Annual leave
11h
Manger Supported Living and Complex care
My Homecare Bristol —Bristol
- £30,000 - £37,000 a year
- Part-time
- Organisational skills
- In-person
- Care plans
- Free parking
- Referral programme
Quick apply
14h
Framework Executive
Bevan Brittan —Bristol
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Employee assistance programme
Construction Contracts Manager
Bromford —Bristol
- Full-time
- Hybrid work
- Contracts
- Employee assistance programme
- Sick pay
14d
Senior Contract Support
Lancer Scott —Bristol
- £28,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Contract Support
Lancer Scott —Bristol
- £27,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Residential Development Partner
Womble Bond Dickinson (UK) LLP —Bristol
- Hybrid work
- IT
- Leadership
Assistant Chef
Pobl Group —Bridgend
- £13.45 an hour
- Part-time
- Kitchen experience
12d
Care Assistant
Brunelcare —Bristol
- £13.11 - £13.48 an hour
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Night Housing Worker
1625 Independent People —Bristol
- £28,142 - £29,540 a year
- Full-time
- No experience needed
- Annual leave
18h
Finance Administrator
Bevan Brittan —Bristol
- Hybrid work
- Microsoft Excel
- Organisational skills
- IT
- Employee assistance programme

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Locality Manager - Customer and Neighbourhood

SNG (Sovereign Network Group) -
Bristol

Apply Now

Job details

Full-time
£62,000 - £76,000 a year
14 days ago

Benefits

Private dental insurance
Company pension
Discounted gym membership
Private medical insurance
Paid volunteer time

Qualifications

Communication skills

Full job description

Salary:

£62,000.00 - £76,000.00 Per year ‌

At Sovereign Network Group (SNG), our purpose is to provide good, affordable homes that are the foundation for a better life. We want to have a positive and lasting impact on our customers lives by offering safe, high-quality homes and building strong, connected communities. By shaping our services around specific localities, our local teams can manage homes and places more proactively, working closely with customers, communities, and local partners.

We have a fantastic opportunity to join us as a Locality Manager (Customer and Neighbourhoods) to lead the delivery of proactive and customer centric services. Based from our office in Bristol , you will lead a team of Officers who are responsible for tenancy and neighbourhood management in a Locality that covers, Bristol and Gloucester . You'll combine office and home working in line with our hybrid approach, spending two days in the office a week. You'll need to travel across our geography when required so you should be happy to travel and have access to transport.

The Role

Reporting into one of our Regional Directors of Localities, you'll manage a team of up to 12 people across your locality, including Locality Officers, and Anti-Social Behaviour Officers. You'll set direction within the team by being clear on expectations, role modelling our values and supporting team and individual performance through robust feedback. You'll ensure that teams work together to deliver the right outcome for our customers in a safe and timely way.Responsibilities include:

Being visible and present as a leader within the team, demonstrating professionalism and confidence and developing a high performing and well supported team
Leading on all strategic and operational elements of service delivery across your locality with focus on customer, lease and tenancy management to enable customers to sustain their tenancy
Working collaboratively with Locality Managers (Property Services) and cross functional senior leaders to deliver the Corporate Plan and Customer Vision
Developing productive relationships with local stakeholders built on trust, respect, and a joint interest in improving the lives of our residents and communities, with a specific focus on Local Authority partners, statutory agencies, and elected members within a locality
Developing and maintaining a digital presence within localities, actively broadcasting community messaging and by hearing our customers voice, develop innovative solutions to build community ownership
Securing social impact benefits into the locality that create opportunity and improvements for our places; actively lead locality resident engagement activities to facilitate the co-creation of service as required
Collaboratively develop, set, and monitor challenging targets for key business services that meet agreed performance, service and financial standards ensuring customer satisfaction, cost effectiveness and value for money

What you'll need

You should have experience in a similar senior role, delivering tenancy management and neighbourhoods services to customers cross tenure. You'll need to demonstrate experience of managing a multi-disciplinary customer focused team in a large and complex organisation with demonstratable knowledge of performance improvement. You'll have a high level of technical tenancy and neighbourhood management expertise. You'll also need:

Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service
The ability to effectively manage and lead a team; inspiring, supporting and developing them to optimise their performance
A track record of meeting deadlines and working effectively with others in a complex and dynamic environment
Strong people skills and you'll be an effective communicator, with the ability to influence and challenge
Evidence of excellent customer service achievements in a complex delivery environment
Excellent oral and written communication and interpersonal skills
Membership of a professional body – CIH (Chartered Institute of Housing) or equivalent or working towards this is preferred

Please note: Interviews will be held on 27th July in Bristol

Job Description

We have some great benefits at SNG, including:

25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
Chance to buy or sell holiday as part of our flexible benefits package
3 additional wellbeing days and 2 paid volunteering days
Generous matched pension scheme up to 12% and Life cover at 4x salary
Enhanced maternity/paternity/adoption pay
Options for private medical insurance, dental insurance and critical illness cover
Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

Please note a Basic DBS check will be undertaken for the successful candidate.

Apply Now

Refine Your Search

service manager (supported housing) jobs in cardiff cf3

Locality Manager - Customer and Neighbourhood

Service Desk Manager

Project Manager - Gwent Domestic Abuse Outreach Services

Night House Manager

Accommodation Co-Ordinator

Occupational Therapist

Social Worker - Pontypool Wellbeing Team

Floating Support Worker - Newport Services

Senior Property Surveyor

Compliance Officer (Fire Safety) - Cyson Cymru

Manger Supported Living and Complex care

Framework Executive

Construction Contracts Manager

Senior Contract Support

Contract Support

Residential Development Partner

Assistant Chef

Care Assistant

Night Housing Worker

Finance Administrator

I want to receive the latest job alerts for service manager (supported housing) in cardiff cf3

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