Manager, quality assurance Work, Jobs in Cardonald, Glg (with Salaries)

Outreach Manager
Abbeycare Scotland —Erskine
- £37,500 - £40,000 a year
- Weekend availability
- Management
- Computer literacy
- Data entry
- Free parking
- Sick pay
Quick apply
Team Leader - Admissions Department
Abbeycare Scotland —Inchinnan
- £34,000 - £35,000 a year
- Weekend availability
- CRM software
- Supervising experience
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Service Support Manager - Direct User Support
NHS Scotland —Paisley
- £52,845 - £61,466 a year
- Full-time
- Hybrid work
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Operations Director
OCS Group —Glasgow
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Business development
- Referral programme
Quick apply
Housing Repairs Manager (Full Time) (Permanent)
Renfrewshire Council —Paisley
- £51,647 - £54,786 a year
- Microsoft Word
- Computer literacy
- Continuous improvement
12d
Head of Employer Engagement and Partnerships
Street League —Paisley
- £50,290 a year
- Hybrid work
- Management
- Travel
11d
General Manager
EMR Group —Glasgow
- Full-time
- Continuous improvement
- Team management
- Annual leave
Quick apply
9d
Education Provision Manager
East Renfrewshire Council —Barrhead
- £67,430 - £71,554 a year
- Presentation skills
- Continuous improvement
- Team management
- Work from home
1d
257826 (AW) Project Manager
NHS Scotland —Kilmarnock
- £43,231 - £52,679 a year
- Monday to Friday
- Hybrid work
1d
Porsche Customer Relations Manager
Sytner —Glasgow
- CRM software
- Computer literacy
- Data entry
- Employee discount
Office Admin Manager
Maxwells Ltd —Glasgow
- £26,000 - £30,000 a year
- Full-time
- Administrative experience
- Team management
- QuickBooks
- Free parking
Quick apply
8d
HR & Recruitment Manager
LUDDON CONSTRUCTION LIMITED —Glasgow
- Full-time
- Microsoft Outlook
- Management
- Continuous improvement
- Free parking
- Annual leave
Quick apply
10d
Manager of Virus Clearance Services UK
Sartorius —Glasgow
- Full-time
- Hybrid work
- Microsoft Word
- Doctoral degree
- Master's degree
- Free parking
- Annual leave
Operations Manager
EMR Group —Glasgow
- Full-time
- Continuous improvement
- Team management
- Annual leave
Quick apply
14d
Regional Manager
JCO Healthcare —Scotland
- £75,000 - £80,000 a year
- Full-time
- Management
- Continuous improvement
- Team management
- Annual leave
Quick apply
General Manager – Older Peoples Services South B8D
NHS Scotland —Glasgow
- £107,810 - £112,426 a year
- Management
- Continuous improvement
Strategic Lead (Estates Management)
Ayrshire360 —Kilmarnock
- £55,201 - £62,426 a year
- Customer service
- Continuous improvement
10d
Service Manager (Justice Services)
East Ayrshire Council —Kilmarnock
- £63,391 - £68,286 a year
- Weekend availability
Home Manager
Barchester Healthcare —Glasgow
- Management
- Organisational skills
- Leadership
Quick apply
General Manager
EMR UK —Glasgow
- Management
- Continuous improvement
- Annual leave
10d

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Outreach Manager

Abbeycare Scotland -
Erskine

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

SVQ
Supporting individuals in addiction recovery
Facilitation
Care record keeping
Integration of care pathways
Driving Licence
Management
Client engagement
Computer literacy
Partnership building
Data entry
Organisational skills
Safeguarding procedures
Multidisciplinary collaboration
Networking
Experience working with individuals with substance use disorders
Signposting to community resources
Leadership
Communication skills
Multi-agency care coordination

Full job description

Location: Abbeycare Scotland – Erskine Mains House PA8 7ED

Reports to: Operations Director

Salary: £37.500.00 - £40.000.00

Hours: Full-Time 40hrs per week

Contract: Permanent

Closing date: 31st August 26

A Driving License is required for this role.

About Abbeycare Scotland

Abbeycare Scotland is a residential abstinence-based treatment service providing supervised detoxification and rehabilitation for individuals recovering from substance use disorders. Our trauma-informed therapeutic programme integrates Cognitive Behavioural Therapy (CBT) and the 12-Step recovery model to support clients in achieving and maintaining long-term abstinence. Our aftercare services are a vital component of our service, providing ongoing support to graduates as they transition from residential treatment to independent recovery in the community.

Job Purpose

The Aftercare Outreach Coordinator is responsible for leading, planning, delivering, and evaluating the aftercare support programme for former clients. The post-holder will provide one-to-one and group support, coordinate follow-up contact, and ensure effective data management and communication between the clinic, clients, and community partners. The role is central to sustaining long-term recovery outcomes and preventing relapse through continued engagement, encouragement, and support.

Key Responsibilities

· Client Support and Engagement

· Deliver structured aftercare follow-up calls, providing emotional and practical support post-discharge.

· Offer one-to-one recovery check-ins and guidance tailored to individual client needs.

· Facilitate aftercare and peer-support groups using trauma-informed, CBT-based, and 12-Step approaches.

· Support clients to maintain recovery connections, develop relapse prevention strategies, and access community recovery networks.

· Work collaboratively with recovery practitioners and therapists to ensure continuity of care post-residency.

Programme Coordination and Administration

· Develop and maintain an effective aftercare tracking system, ensuring accurate and timely data entry.

· Record all client contacts, group attendance, and outcome measures in line with service protocols and GDPR requirements.

· Monitor client engagement and follow up with individuals who are disengaged or are at risk of relapse.

· Produce regular reports on aftercare outcomes, trends, and client feedback for service evaluation.

Community and Partnership Working

· Build relationships with local recovery networks, mutual aid groups, and partner agencies.

· Signpost clients to community-based services such as addiction recovery services, mental health, housing, education, training, and employment support.

· Represent Abbeycare at relevant community recovery events and meetings.

· Develop Abbeycare outreach services in the community.

Teamwork and Professional Practice

· Work collaboratively with the residential team to ensure smooth transition planning for clients leaving treatment.

· Attend team meetings, case reviews (where appropriate), and reflective practice sessions.

· Contribute to service development by identifying opportunities to enhance aftercare provision and services.

· Uphold professional boundaries, confidentiality, and ethical standards at all times.

Health, Safety, and Compliance

· Adhere to all safeguarding, confidentiality, and data protection policies.

· Follow risk management procedures and report any concerns in accordance with service protocols.

· Promote a safe, inclusive, and supportive environment for all clients.

Person Specification

Essential

· Experience of working in substance use, mental health, or social care settings.

· Ability to lead, motivate and manage the outreach department.

· Understanding trauma-informed care and recovery-oriented practice.

· Strong communication and interpersonal skills with the ability to build trust and motivate clients and team members.

· Good organisational skills with attention to detail in record keeping and data management.

· Confident in facilitating group sessions and providing one-to-one support.

· Ability to work independently and as part of a multidisciplinary team.

· Ability to network with an ability to identify opportunities for service development within the community.

· Basic IT skills including Microsoft Office and database systems.

· Flexibility to work occasional evenings or weekends.

Desirable

· SVQ Level 4 (Health and Social Care) or equivalent qualification, or willingness to work towards it.

· Experience in a leadership role.

· Knowledge or lived experience of the 12-Step model and/or peer recovery support.

· Training in CBT, Motivational Interviewing, or group facilitation.

· Experience delivering outreach or aftercare services.

· Registration with or eligibility for registration with the Scottish Social Services Council (SSSC).

Values and Competencies

· Compassionate and non-judgmental approach.

· Resilient, reliable, and self-motivated.

· Empathetic listener with professional boundaries.

· Collaborative and team-focused.

· Committed to continuous learning and reflective practice.

· Dedicated to supporting sustained recovery and wellbeing.

Pay: £37,500.00-£40,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

manager, quality assurance jobs in cardonald, glg

Outreach Manager

Team Leader - Admissions Department

Service Support Manager - Direct User Support

Operations Director

Housing Repairs Manager (Full Time) (Permanent)

Head of Employer Engagement and Partnerships

General Manager

Education Provision Manager

257826 (AW) Project Manager

Porsche Customer Relations Manager

Office Admin Manager

HR & Recruitment Manager

Manager of Virus Clearance Services UK

Operations Manager

Regional Manager

General Manager – Older Peoples Services South B8D

Strategic Lead (Estates Management)

Service Manager (Justice Services)

Home Manager

General Manager

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