Telephone account Work, Jobs in Carnforth, Lan (with Salaries)

Helpdesk Operator
Emcor —Barrow-In-Furness
- £28,496 a year
- Full-time
- Computer literacy
- Data entry
Quick apply
2d
Sales Administrator
DST Group Ltd —Morecambe
- £27,000 - £29,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- In-person
Quick apply
4d
Outbound Sales Executive (Desk Based)
SME Digital Solutions Ltd - TA BT Local Business Lancs, Cumbria & Calderdale —Preston
- £26,500 - £52,000 a year
- Full-time
- CRM software
- Customer service
- Business development
- Free parking
- Referral programme
Quick apply
6d
Client Onboarding Administrator
RGH‑Global Limited —Blackpool
- £25,000 - £27,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Continuous improvement
Sales Advisor
Display Wizard Ltd —Preston
- £21,200 - £31,800 a year
- Full-time
- Customer service
- Business development
- Negotiation
- Free parking
Quick apply
8d
Internal Account Manager
Trutex —Clitheroe
- £26,000 - £30,000 a year
- CRM software
- Business development
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Part -Time Finance and Office Administrator
Grafx UK —Clitheroe
- £15 - £17 an hour
- Part-time
- CRM software
- Organisational skills
- In-person
Quick apply
6d
Front of House and Administration Coordinator
RGH‑Global Limited —Blackpool
- £25,000 - £27,500 a year
- CRM software
- Microsoft Outlook
- Administrative experience
Telephone Account Manager
Key Group —Preston
- Full-time
- Financial services
- Communication skills
- Negotiation
Part Qualified SME Accountant
ICS Accounting —Lancaster
- £20,000 - £25,000 a year
- Full-time
- Microsoft Word
- Team management
- Communication skills
Part Qualified PSC Accountant
ICS Accounting —Lancaster
- £20,000 - £25,000 a year
- Full-time
- Microsoft Word
- Team management
- Communication skills
Level 2 Accounts Apprentice
1st Technologies Ltd —Preston
- £8 an hour
- Full-time
- In-person
- Employee discount
- Bereavement leave
Quick apply
Conveyancing Assistant
Mallory Pryce —Blackpool
- Hybrid work
- Continuous improvement
- Mentoring
- Organisational skills
Quick apply
Residential Conveyancer
Mallory Pryce —Blackpool
- £40,000 - £52,000 a year
- Hybrid work
- Continuous improvement
- Mentoring
- Organisational skills
Quick apply
Swimming Teacher and Poolside Assistant
Lily's Pad Swim School —Preston
- £10.85 - £16.00 an hour
- Part-time
- Administrative experience
- Experience working with children
- Organisational skills
- Free parking
- Employee discount
Quick apply

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Sales Administrator
DST Group Ltd —Morecambe
The ideal candidate for this position has experience of dealing with customers both on the telephone and face to face. Process quotations/sales orders.
£27,000 - £29,000 a year
Quick apply
4d
Sales Administrator
Blueprint Subsea —Ulverston
To provide administrative and sales support to the Dark Blue division, assisting Key Account Managers and internal departments with customer enquiries,…
£33,000 a year
Quick apply

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Helpdesk Operator

Emcor -
Barrow-In-Furness

Quick apply

Job details

Permanent | Full-time
£28,496 a year
2 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
CAFM software
Computer literacy
Stakeholder liaison
Facilities management
Appointment booking and call handling
Data entry
Customer support
Customer interaction

Full job description

Role overview

Location: Barrow in Furness

Salary: £28,496 per annum

Working hours: Monday to Friday, 7:30 to 16:30.

Contract Type: Permanent Full Time.

Role overview

To be a point of contact for customers, employees and third-party suppliers for placing work order requests.

Role includes answering queries, logging requests and liaising with the relevant stakeholders to ensure works are completed in a timely manner and provided with excellent customer service.

What you’ll do:

Work order management:

Answer telephone calls from the customer in a polite and friendly manner, answering queries, taking relevant information and raising jobs,
Booking operatives on site following the access process
Liaise with subcontractors and operatives to schedule appointments/repairs.
Ensure those completing work orders have the correct information required to complete the job.
Prioritise emergency works.
Build positive relationships with the wider team
To effectively administer the CAFM system in relation to PPM and reactive maintenance on the contract as well as new works requests.
Adhere to account document management processes and ensure all compliance paperwork is stored correctly.

Drive operational excellence across the portfolio and meet/exceed expectations, tasks include;

Answer queries promptly and respectfully.
Ensure data is updated on a regular basis.
Administrative duties
Ensure that any reported breakdowns and tasking requests are recorded correctly
Maintain clear and effective lines of communication with facility staff and end user community.
Ensure that our client receives excellent customer service.
Undertake customer satisfaction questionnaires of completed works and record the feedback. Where the feedback is negative, forward to the appropriate Manager for further action.

About the role

Who you’ll be:

Practical experience in an FM operational environment is preferable.
Candidate must be computer literate.
The ability to communicate effectively and build relationships at all levels.
Personable, approachable, flexible attitude and a good collaborator
Highly organised.
Calm under pressure and able to multi-task effectively.

At OCS, we deliver facilities management for the Defence sector by combining our engineering heritage with advanced innovation to support mission critical environments. We put people at the heart of everything we do, working closely with Defence customers to understand their needs, from strategic estate priorities to the safe, reliable delivery of day-to-day services across secure sites.

For our people, working in Defence offers long term stability and the opportunity to build a meaningful, lasting career. Defence contracts are typically longstanding, providing job security, continuity of work, and the chance to develop deep expertise within complex, high profile environments.

Our purpose is to ensure Defence infrastructure remains resilient, compliant, and ready to support operational effectiveness.

Through our One Data World platform, we use secure, data-driven insights to optimise performance, proactively manage critical assets, and adapt services to evolving operational demands, while enhancing the experience of personnel on-site.

By taking on the complexity of facilities management, we enables Defence organisations to stay focused on their core mission, while we ensure the infrastructure behind it performs without compromise.

EMCOR UK benefits

Quick apply

Refine Your Search

telephone account jobs in carnforth, lan

Helpdesk Operator

Sales Administrator

Outbound Sales Executive (Desk Based)

Client Onboarding Administrator

Sales Advisor

Internal Account Manager

Part -Time Finance and Office Administrator

Front of House and Administration Coordinator

Telephone Account Manager

Part Qualified SME Accountant

Part Qualified PSC Accountant

Level 2 Accounts Apprentice

Conveyancing Assistant

Residential Conveyancer

Swimming Teacher and Poolside Assistant

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