Customer and Trading Manager - Online
Sainsbury's —Maidstone
- From £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
13d
R2R103946 - Digital Communications Manager
South End City Council —Southend-on-Sea
- £46,142 a year
- Hybrid work
- English
- Travel
- Contracts
- Annual leave
Trading Underwriter
Berkeley Insurance Group —Basildon
- Full-time
- Sales
- Analysis skills
- IT
7d
Senior Facility Engineer - UK
Shell Energy —Shell Haven
- Full-time
- Engineering
- Project management
- Contracts
- Flexible schedule
6d
Senior Digital & Ecommerce Executive
Lee Kum Kee (Europe) Ltd —London
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Health & wellbeing programme
- Flexitime
Quick apply
Senior Facility Engineer - UK
Shell —Shell Haven
- Full-time
- Engineering
- Project management
- Contracts
- Flexible schedule
6d
Sales Associate
Ernest Jones —Greenhithe
- £12.71 an hour
- Part-time
- Employee discount
Guest Experience Advisor
McArthurGlen UK Ltd —Ashford
- From £12.92 an hour
- Part-time
- Hospitality
- English
- IT
Quick apply
Supervisor
Ernest Jones —Thurrock
- Full-time
- Customer service
- Communication skills
- Employee discount
Sales Assistant
Jollyes Pets —Dartford
- £8.43 - £12.71 an hour
- Part-time
Quick apply
5d
Sales Associate
H.Samuel —Greenhithe
- £12.71 an hour
- Part-time
- Employee discount
Retail Department Manager - Essex
Morrisons —Canvey Island Winter Gardens
- Leadership
- Communication skills
- School
- Annual leave
- Employee discount
Quick apply
Assistant Store Manager (Full-Time)
Pandora Jewelry —Canterbury
- £31,725 - £38,400 a year
- Full-time
- Sales
- Organisational skills
- Communication skills
- Employee discount
Occupational Health Physician
Commercial Services Group —West Malling
- £66,000 - £110,000 a year
- Hybrid work
- Communication skills
- Annual leave
Quick apply
12d
Advanced Generator Service Engineer
Wernick Power Solutionss —Dartford
- Full-time
- Customer service
- Maintenance
- Mechanical knowledge
- Free parking
- Annual leave
Quick apply
14d
Retail Store Assistant
Cancer Research UK —Faversham
- Part-time
- Customer service
- Communication skills
- Employee discount
1h
Pharmacist
ASDA —Sittingbourne
- Part-time
- In-person
- Leadership
- Communication skills
- Store discount
- Annual leave
5d

Related jobs to explore

Based on your search for customer and trading manager online

Customer and Trading Manager - Online
Sainsbury's —Maidstone
Be a visible leader, engaging and coaching a large team of shoppers and drivers to deliver a seamless and safe shopping experience for all our online and in…
From £31,700 a year
13d
Head of Paid Media
addmustard —Brighton
Drive the trading and performance of client products across paid media, understanding the nuances of different product types, audience behaviours and buying…
£55,000 - £70,000 a year
Quick apply
11d

I want to receive the latest job alerts for customer and trading manager online in chatham, ken

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer and Trading Manager - Online

Sainsbury's -
Maidstone

Apply Now

Job details

Permanent
From £31,700 a year
13 days ago

Benefits

Cycle to work scheme
Discounted or free food
Company pension
Employee discount

Qualifications

Management
Customer service
Leadership

Full job description

Customer and Trading Manager - Online

Salary: From £31,700
Location: Maidstone Store, Maidstone, ME15 6SF
Contract type: Permanent
Business area: Retail
Closing date: 31 July 2026
Requisition ID: 400071025

Leading in our stores:

Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.

What you’ll be doing:

Plan and orchestrate the delivery of an online picking and delivery team to ensure the success of the in store online service
Be a visible leader, engaging and coaching a large team of shoppers and drivers to deliver a seamless and safe shopping experience for all our online and in store customers.
Collaborate with other managers to ensure the success of shopping experience of the overall store
People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.

Our online teams work early mornings with picking items for deliveries usually taking place from 04:00 – 08:00.

What makes a great online manager:

Previous line management responsibilities in a fast-paced, operational environment.
Provides brilliant customer service and coaches a team to do the same.
Delivers KPI's or other performance indicators.
Can manage disciplinaries, performance issues or other similar employee relations issues.
Leads operations and comfortable doing this alone in the absence of more senior management.

Essential Criteria:

A track record of delivering brilliant customer service and coaching colleagues to do the same.
Experience of leading a team in a fast-paced, customer-facing environment — you’ve motivated others, driven performance, and kept operations running smoothly.
Operational leadership skills — you’ve taken responsibility for store operations in the absence of more senior managers.
Demonstrated success in meeting or exceeding KPIs — whether it’s sales, availability, customer satisfaction or colleague engagement, you’ve made a measurable impact.
Has managed employee relations issues, including performance and absence management.

Working for us has great rewards

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday.
An annual bonus scheme based on our, and your, performance.
Free food and hot drinks provided for Colleagues in all our stores.
Generous holiday entitlement, maternity and paternity leave.
Pension – we’ll match 4-7.5% of your pension contributions.
Sainsbury’s share scheme – build up an investment at discounted rates.
Wellbeing support – access to emotional support, counselling, legal and financial advice.
Colleague networks – link with like-minded people to help fulfil your potential.
Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

An inclusive place to work and shop:

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Apply Now

Refine Your Search

customer and trading manager online jobs in chatham, ken

Customer and Trading Manager - Online

R2R103946 - Digital Communications Manager

Trading Underwriter

Senior Facility Engineer - UK

Senior Digital & Ecommerce Executive

Senior Facility Engineer - UK

Sales Associate

Guest Experience Advisor

Supervisor

Sales Assistant

Sales Associate

Retail Department Manager - Essex

Assistant Store Manager (Full-Time)

Occupational Health Physician

Advanced Generator Service Engineer

Retail Store Assistant

Pharmacist

Related jobs to explore

I want to receive the latest job alerts for customer and trading manager online in chatham, ken

Explore jobs in more locations

Customer and Trading Manager - Online

Salary: From £31,700
Location: Maidstone Store, Maidstone, ME15 6SF
Contract type: Permanent
Business area: Retail
Closing date: 31 July 2026
Requisition ID: 400071025

Jobseeker tools

Employer Tools

Browse

Stay Connected

Refine Your Search

customer and trading manager online jobs in chatham, ken

Related jobs to explore

I want to receive the latest job alerts for customer and trading manager online in chatham, ken

Explore jobs in more locations

Customer and Trading Manager - Online

Salary: From £31,700 Location: Maidstone Store, Maidstone, ME15 6SF Contract type: Permanent Business area: Retail Closing date: 31 July 2026 Requisition ID: 400071025

Salary: From £31,700
Location: Maidstone Store, Maidstone, ME15 6SF
Contract type: Permanent
Business area: Retail
Closing date: 31 July 2026
Requisition ID: 400071025