Customer service representative (part time) Work, Jobs in Cheltenham, Gls (with Salaries)

Customer Service Representative (Part Time)
Kohler —Cheltenham
- £13,900 a year
- Part-time
- CRM software
- Communication skills
- Free parking
8d
One Stop - Customer Service Assistant
One Stop —Cheltenham
- £12.81 an hour
- Part-time
Customer Service Assistant
OurCoop —Cheltenham
- £12.75 an hour
- Part-time
- Customer service
- Annual leave
- Employee discount
Quick apply
4d
Service Administrator & Customer Support Coordinator
Mobility Hire —Tewkesbury
- £27,970 - £29,950 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
3d
Customer Service Representative
William Hill —Cheltenham
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Cake Decorator/Maker and Customer Service representative
SSS cakes ltd —Cheltenham
- £10,000 - £20,000 a year
- Part-time
- Customer service
- Cleaning
- In-person
- Annual leave
- Flexitime
Quick apply
Customer Service Assistant
Worcester Bowl —Worcester
- £12.71 an hour
- Part-time
- Microsoft Word
- Bar
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
11d
Customer Service Assistant
ESS Compass —Sherston
- £12.76 an hour
- Part-time
- Customer service
- Food service experience
- Cash handling
10d

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Customer Service Representative (Part Time)

Kohler -
Cheltenham

Apply Now

Job details

Part-time
£13,900 a year
8 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
GCSE
Technical support
Customer support
Customer interaction
Communication skills
Pre-sales

Full job description

Customer Service Representative (Part Time)

Enjoy a great work-life balance with part-time hours of 9:00am - 2:00pm, 4-5 days per week (including Mondays), based at our Head Office in Cheltenham.

Salary: £13,900 (based on 20 hours per week)

you'll benefit from free onsite parking, a generous pension scheme, volunteering days, a subsidised onsite deli, and a range of additional benefits.

START DATE LATE SEPTEMBER / EARLY OCTOBER

Designing award-winning products for our market-leading brands – Mira Showers and Rada - is our lifeblood. We focus on investment, investing in the best technology and resources available and investing in each and every individual. Put simply, it’s who we are. Whether you arrive at our factories in Cheltenham or Hull, have a visit from a Service Engineer or pick up the phone to our Customer Service team, you’ll instantly see that, no matter our department or location, we all share the same values at Kohler Mira.

From day one you’re part of the Kohler Mira community – a collaborative, forward focused team with a shared pride in our work and commitment to delight our customers, develop innovative products and services and inspire our people (who knew a bathroom manufacturing company did all this?!)

But, to get to where we want to be, we are looking for Customer Service Representatives to join our awarding winning Team this Autumn. Find out more below!

Customer Service Representatives are key members of the Customer Service Team acting as the voice of the business, providing solutions to meet customer needs. Your role is all about delivering outstanding service and ensuring customer satisfaction across the entire Mira UK product range. By consistently providing the highest standards of support, you’ll play a vital part in strengthening our reputation and building lasting customer relationships.

Basic Responsibilities

Providing customer support primarily through phone and email, focusing on pre sales enquiries, product selection, and availability

Taking incoming contacts, identifying customer requirements, and offering appropriate solutions

Offering post-sale technical support

Arranging the appropriate service solution to match the needs of the customer, including the offering of extended warranty products

Maintain a high level of customer service and quality standards throughout every interaction

Being helpful and positive in all dealings with customers and fellow associates

Ultimately become a Kohler Mira Brand Ambassador

Skills/Requirements

Confident telephone manner
Experience in a customer services environment where customer contact was integral to the role
Attention to detail to ensure a right first-time customer outcome
Experience using Salesforce or similar Customer Relationship Management system an advantage
A common-sense approach to problem solving
A desire to be part of a team that works together for the common goal
Strong communication with high standards of written communication essential
GCSE Maths and English A to C is required due to the interaction types with the customer

We can offer you a lot in return!

We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With a genuine commitment to creating better tomorrows, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.

About Us

In the UK, Kohler Mira Ltd. is made up of three market leading brands: Mira Showers, Rada Controls, and Recoup Where our brands differ in market position, they are equal in their commitment to design, innovation, and providing a single level of quality regardless of price.

Kohler Mira is committed to diversity and inclusion to drive our business results and create a better future every day for our diverse associates, consumers, partners, and global communities. As an equal opportunities employer, it is Kohler Mira’s policy to recruit, hire, and promote qualified people in all job classifications without prejudice. If, as an individual with a disability, you require adjustments during the recruitment process, please contact [email protected].

Note for Recruitment Agencies: The Kohler Talent Acquisition team is responsible for managing all current vacancies through direct hiring and referrals wherever possible. We do work with recruitment agencies, and where we require external support, we will formally release those vacancies to the agencies on our Preferred Supplier List deemed best placed to assist us. Speculative CVs sent by any agency to Kohler Co. without a specific request by our Talent Acquisition Team will not be accepted and with no introduction fee applicable.

#LI-RJ1

#LI-Onsite

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customer service representative (part time) jobs in cheltenham, gls

Customer Service Representative (Part Time)

One Stop - Customer Service Assistant

Customer Service Assistant

Service Administrator & Customer Support Coordinator

Customer Service Representative

Cake Decorator/Maker and Customer Service representative

Customer Service Assistant

Customer Service Assistant

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