Chief customer officer Work, Jobs in Chilton, Oxf (with Salaries)

Chief Customer Officer
CyberSentriq —Reading
- Full-time
- Hybrid work
Quick apply
6d
Deputy Chief People Officer
UK Research and Innovation (UKRI) —Swindon
- £94,931 a year
- Full-time
- Hybrid work
- No degree
- Travel
- Human resources
5d
Head of Service Desks - Reading, UK
ESP Global Services Limited —Reading
- £70,000 - £75,000 a year
- IT
- AI
- Leadership
Quick apply
Head of GNFR Procurement
Oak Furnitureland —Swindon
- £80,000 - £90,000 a year
- Full-time
- Presentation skills
- Contracts
- IT
- Free parking
- Employee assistance programme
Chief Technology Officer - Medical Device
Neupulse —Basingstoke
- Hybrid work
- Software development
- Leadership
Quick apply
Manager for Office of the Vice-Chancellor
Buckinghamshire New University —High Wycombe
- £38,784 - £43,482 a year
- Weekend availability
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Employee discount
14d
Lifestyle & Wellness Co-ordinator
Bupa —Stockcross
- £13.30 an hour
- Weekend availability
- Employee discount
- Gym membership
Quick apply
Insurance Lead
UK Research and Innovation —Swindon
- £58,589 a year
- Part-time
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
- Employee assistance programme
8d
Head Of Revenue Operations
Webexpenses —Reading
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
Quick apply
General Manager
Lucy Electric —Thame
- Sales
- Customer service
- Engineering
SVP Head of Global EHS (all genders)
Evotec —Abingdon
- Full-time
- Engineering
- English
- Master's degree
Chief Medical Officer
Abbott Laboratories —Abingdon
- Full-time
Insurance Lead
UK Research and Innovation (UKRI) —Swindon
- £58,589 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
8d
Team Leader Production Operations
AWE —Reading
- £37,670 - £40,000 a year
- 8 hour shift
- Leadership
- Communication skills
- Free parking
- Annual leave
Director of Finance Operations
University of Oxford —Oxford
- Full-time
- Accounting
- Annual leave
14d
Director of Sales
Activate Learning —Reading
- Hybrid work
- Sales
- Business development
- Contracts
- Free parking
- Annual leave
7d
Senior Construction Manager
Conrad Energy —Abingdon
- Full-time
- Hybrid work
- AutoCAD
- CAD
- Computer literacy
Quick apply
Business Development Manager
Objective Corporation —Reading
- Full-time
- Hybrid work
- Management
- Sales
- Analysis skills
15h
Business Development Manager
Objective —Reading
- Full-time
- Hybrid work
- Management
- Sales
- Analysis skills
14h
Commercial and Strategic Growth Director
Stayinfront EMEA —High Wycombe
- Communication skills
Quick apply

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Chief Customer Officer

CyberSentriq -
Reading

Quick apply

Job details

Permanent | Full-time
6 days ago

Full job description

Chief Customer Officer

We're PE-backed, scaling toward $100M ARR, and we have a brand-new seat on the Executive Leadership Team. CyberSentriq has proven product-market fit; now we need someone to build the customer-centric machine that turns retention and expansion into our most valuable, defensible asset and to do it in a cybersecurity business where trust is the product. If you want to build something from the ground up, not maintain something already built, this is your role.

WHY THIS ROLE, WHY NOW

Our next phase demands that retention and expansion scale as fast as new logo acquisition and that we're investor-ready with the metrics, forecasting and governance to prove it. This role is the architect of that capability, reporting directly to the CEO.

WHAT YOU'LL OWN

GRR and NRR as board-level KPIs - full commercial accountability for retention and expansion revenue across the entire customer base.
The end-to-end customer lifecycle: MSP onboarding, adoption, value realisation, renewal and expansion -every stage measurable, every stage commercially optimised.
AI-enabled health scoring and churn-risk models - built and adopted by the full CX team, not just discussed in a deck.
A high-performing CX leadership team, hired, onboarded and building momentum inside your first 120 days.
The Board and investor narrative on customer health - quarterly, credible, data-backed, defensible under scrutiny.
Customer trust as a competitive weapon - partnering with the CISO and Product on security posture, compliance, and incident response.
The Voice of the Customer programme - feeding insight straight into product prioritisation and commercial decisions.

WHAT YOU BRING

C-suite or senior VP-level CX/Customer Success leadership in SaaS, with proven ownership of GRR/NRR targets at scale.
PE-backed or investor-scrutinised experience - you're fluent in board reporting and comfortable under diligence.
Real cybersecurity domain credibility - you can hold your own with a CISO, not just a Customer Success Manager.
A track record of building post-sale motions in an MSP or channel-led SaaS model.
Executive presence at board level, with PE investors, and with technically sophisticated customers at CISO or IT Director level.
Strong commercial and financial literacy - able to build and defend a business case and own a P&L-adjacent budget.
An instinct for AI as a commercial weapon, not a buzzword - you already use tools like this to work faster and smarter.

WHAT'S IN IT FOR YOU

A genuine blank page - build the CX function, the team and the operating model from scratch, with full executive backing
A seat on the Executive Leadership Team and direct line to the CEO and Board -your work is seen and felt at the top.
Competitive C-suite compensation, equity in a PE-backed growth story.
A cybersecurity business at a genuine inflection point - proven product, PE fuel, and a mandate to scale fast.

Quick apply

Refine Your Search

chief customer officer jobs in chilton, oxf

Chief Customer Officer

Deputy Chief People Officer

Head of Service Desks - Reading, UK

Head of GNFR Procurement

Chief Technology Officer - Medical Device

Manager for Office of the Vice-Chancellor

Lifestyle & Wellness Co-ordinator

Insurance Lead

Head Of Revenue Operations

General Manager

SVP Head of Global EHS (all genders)

Chief Medical Officer

Insurance Lead

Team Leader Production Operations

Director of Finance Operations

Director of Sales

Senior Construction Manager

Business Development Manager

Business Development Manager

Commercial and Strategic Growth Director

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