Web Work, Jobs in Cholsey, Oxf (with Salaries)

Tier 1 Technical Support Engineer
8x8, Inc. —Aylesbury
- Monday to Friday
- Customer service
- English
- Computer networking
14d
Full stack developer
Cherrywhite —Wokingham
- Azure
- Oracle
- Computer Science
Web Developer (6 months FTC - maternity cover)
Perspectum —Oxford
- £43,000 - £53,000 a year
- Full-time
- JavaScript
- Python
- HTML
Quick apply
4d
Cyber Security Analyst
University of Oxford —Oxford
- £35,681 - £41,636 a year
- Hybrid work
- Windows
- Analysis skills
- University
- Annual leave
10d
Web Design Consultant
Infotree Consulting Limited —High Wycombe
- £24,420.00 - £49,800.04 a year
- Full-time
- Hybrid work
- SQL
- JavaScript
- Organisational skills
Quick apply
10d
Junior Developer
GRIFFIN —Oxford
- Computer Science
- English
- Master's degree
Network Deployment Engineer, Network Infrastructure Design & Deployment
Amazon Data Services UK Limited —Thames Valley
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Graduate Devops Engineer, AWS
AWS EMEA SARL (UK Branch) —Thames Valley
- Full-time
- AWS
- Computer networking
- Linux
Junior Cyber Security Consultant
Cooper Parry —Reading
- Full-time
- Remote
- Computer Science
- Java
- C++
Full Stack Developer
JPLoft —Basingstoke
- Azure
- DevOps
- AWS
Level 3 Marketing Apprentice (Oct 2026)
Softcat —Marlow
- £18,000 a year
- Hybrid work
- English
- Administrative experience
- School
- Flexible schedule
Digital Designer
Primark —Reading
- Salesforce
- Annual leave
Software Developer
DKR IT CONSULTING UK LIMITED —Basingstoke
- £50,000 - £550,000 a year
- Temporary
- Hybrid work
- JavaScript
- Software development
- APIs
Quick apply
7d
Full Stack JavaScript Developer
Frontier Resourcing —Basingstoke
- £50,000 - £80,000 a year
- Full-time
- Hybrid work
- JavaScript
- APIs
Quick apply
Onsite Engineer - Reading
Freestyle TS Ltd —Reading
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
- Work from home
Quick apply
7d
Full Stack .NET Web Developer
Association for Project Management —Princes Risborough
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- JavaScript
- No degree
- APIs
- Free parking
- Annual leave
Quick apply
Full stack Software Developer
University of Oxford —Oxford
- £39,424 - £51,983 a year
- Full-time
- Computer Science
- University
- JavaScript
12d
PHP Developer
GRIFFIN —Oxford
- Computer Science
- English
- Master's degree
Freelance Digital Marketing Specialist
Kala The Arts —Basingstoke
- £190 a day
- Part-time
- Hybrid work
- Social media management
- Communication skills
- Time management
Quick apply
Test Engineer (Data)
Open Cosmos —Didcot
- Hybrid work
- English
- Analysis skills
- APIs

I want to receive the latest job alerts for web in cholsey, oxf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Tier 1 Technical Support Engineer

8x8, Inc. -
Aylesbury

Apply Now

Job details

14 days ago

Qualifications

Jira
Customer service
LAN
English
Technical support
Firewall
VoIP
Computer networking
AI
Communication skills
Debugging

Full job description

8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.

As a Tier 1 Technical Support Engineer you will be First-line support to the company’s end customers. This is a great opportunity for a driven individual to learn a lot within a tech-growing company, and use and improve their current level of skill and experiencea Tier 1 in an Advanced Technical Support environment. This will be accomplished by providing a differentiated, world-class customer experience and top-level technical support for our product, from first-level troubleshooting to training to enable self-service. Customers request assistance via many channels including, phone, email, and customers portal.
You have a passion for solving problems and helping our customers. You must be able to quickly get to the root of customer problems by gathering all the necessary information, investigating and either resolving the customers issue or redirecting/escalating to the correct tier within the organization.

Responsibilities
-Engage the customer through multiple channels like Phone, Chat, Web, and -Email proactively, using case management tools like Salesforce and Jira

Diagnose and rectify technical problems and queries following first-line fix criteria and where possible resolving at the first call
Own support cases, making sure to record, track, and resolve each issue accurately, efficiently, proactively, and with completeness
Empowering customers by promoting a Knowledge base and self-service
Set up new users' accounts and profiles working alongside internal teams
Work with senior engineers on escalated tickets
Capture, structure, reuse, and improve knowledge articles within the case resolution workflow according to the knowledge-centred Service (KCS) methodology

Qualifications

Proven experience leveraging AI-enabled tools to enhance efficiency, problem-solving, and collaboration.
Good technical knowledge and technical support with a strong customer focus or related experience
Competent experience with IP and networking technologies
Knowledge of IP telephony (VoIP), Session Initiated Protocol (SIP), and unified communications
Basic knowledge of network routers, switches, firewalls, systems and tools, and the ability to independently debug broad, complex, Local Area Networks (LAN) and Wide Area Networks (WAN)
Exceptional customer service and confident communication skills, customizing your interaction with both technical and non-technical audiences
Prioritization skills and capability to make high-impact decisions while multitasking
Flex and take on ad hoc projects and cases to challenge growth and learning

This role is hybrid, with 3 days per week required on-site at our Aylesbury, UK office.
Working hours: 9:00–17:30, Monday to Friday.

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.

View the Participant Poster in English and Español.

View the Right to Work Poster in English and Español.

We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at [email protected] (Include “Reasonable Accommodation” in the subject line)

Our Job Applicant Privacy Notice can be found here.

Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.

Apply Now

Refine Your Search

web jobs in cholsey, oxf

Tier 1 Technical Support Engineer

Full stack developer

Web Developer (6 months FTC - maternity cover)

Cyber Security Analyst

Web Design Consultant

Junior Developer

Network Deployment Engineer, Network Infrastructure Design & Deployment

Graduate Devops Engineer, AWS

Junior Cyber Security Consultant

Full Stack Developer

Level 3 Marketing Apprentice (Oct 2026)

Digital Designer

Software Developer

Full Stack JavaScript Developer

Onsite Engineer - Reading

Full Stack .NET Web Developer

Full stack Software Developer

PHP Developer

Freelance Digital Marketing Specialist

Test Engineer (Data)

I want to receive the latest job alerts for web in cholsey, oxf

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected