It support analyst Work, Jobs in Chorley, Eng (with Salaries)

IT Service Desk Analyst
Speed Medical —Chorley
- Up to £27,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
- Work from home
Quick apply
IT Support Analyst
Birchall Blackburn Law —Preston
- Full-time
- Management
- Windows
- Microsoft Office
3d
Service Desk Analyst (2nd Line)
FluidOne —Chorley
- Full-time
- Customer service
- Travel
- Communication skills
- Employee assistance programme
Senior Helpdesk Analyst
Smart Information Technologies Ltd —Preston
- From £28,000 a year
- Full-time
- Customer service
- ERP systems
- Mentoring
- Free parking
- Employee discount
Quick apply
7d
Service Support Team Analyst
CGI —Liverpool
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
Quick apply
IT Support Analyst
Sheppard Robson —Manchester
- Full-time
- AutoCAD
- Microsoft Office
Quick apply
MIS Support and Training Analyst
Agilisys —Sefton
- Remote
- Management
- Microsoft Office
- Annual leave
Quick apply
Support Analyst
HSS ProService —Manchester
- £35,000 - £40,000 a year
- Hybrid work
- Oracle
- Analysis skills
- Continuous improvement
- Employee discount
Quick apply
7d
Service Desk Analyst; EO; Permanent; Liverpool/Newport
Charity Commission —Bootle
- £28,867 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
10d
IT & Lab Systems Support Analyst
Accountrivia Ltd —Liverpool
- Full-time
- English
- Windows
- IT
Quick apply
Senior Service Desk Analyst
AJ Bell —Manchester
- Full-time
- Hybrid work
- Azure
- Administrative experience
- Analysis skills
- Employee assistance programme
Quick apply
7d
IT Analyst
JMW Solicitors —Manchester
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Azure
Quick apply
5d
IT Customer Experience Support Analyst
Anaplan —Manchester
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Excel
- Azure
Quick apply
AIR ERP Support Analyst
BAE Systems —Warton
- From £51,772 a year
5d
Service Inbound Analyst
Bright HR Limited —Manchester
- Up to £26,500 a year
- Management
- Customer service
- Organisational skills
- Employee assistance programme
- Employee discount
Systems Support Analyst
Matalan —Liverpool
- Weekend availability
- Organisational skills
- Warehouse experience
- Employee discount
Quick apply
Senior Specialist, Production Services Application Support Analyst
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Azure
- SQL
- Scripting
Service Desk Analyst
Weightmans —Liverpool
- Up to £26,230 a year
- Full-time
- Customer service
- Windows
- IT
IT Service Desk Analyst
Network Plus —Salford
- £26,000 - £28,000 a year
- Customer service
- Communication skills
Quick apply
7d

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IT Service Desk Analyst

Speed Medical -
Chorley

Quick apply

Job details

Permanent | Full-time
Up to £27,000 a year

Benefits

Annual leave
Company pension
Work from home

Qualifications

Microsoft Windows Server
TCP
Driving Licence
Azure
Customer service
Microsoft Exchange
Windows
Technical support
Microsoft Office
Firewall
Driving
Computer networking
IT
IP networking
TCP/IP
Communication skills
Active Directory

Full job description

Job Title: IT Service Desk Analyst

Department: IT team

Hours: 37.5 hours, Monday – Friday, Saturday work will be required at an average rate of 2 hours per month.

Location: Buckshaw Village and Clayton-Le-Woods, Chorley.

Speed Medical is one of the largest providers of medico legal reports in the UK, working in Speed Medical are the UK’s leading independent provider of Medical Reporting and Rehabilitation producing well over 150,000 medical reports, servicing over 60,000 patient records and facilitating hundreds of thousands of rehabilitation sessions each year.

Speed Medical is an ISO27001 accredited organization operating an Internal IT Team which extends out to several technical partners. The team are on the verge of an exciting 12 months which will see the implementation of several transformational technical projects.

The Role:

As a Service Desk Analyst, you will enjoy working in a diverse environment where you will work with different products and services on a day-to-day basis.

You will provide level 1 and level 2 support within an existing Service Desk team, also triage, and provide appropriate troubleshooting, correct incident categorisation and resolution where possible

This opportunity comes with on-the-job training and a great platform to grow your IT Career.

Utilise diagnostic utilities to aid with troubleshooting to achieve first time fix resolution targets where possible.

Join the team in a Rota system covering hours between 8am – 6pm. Some Saturday work will be required at an average rate of 2 hours per month.

Our Values:

· Customer First
We listen to the needs of our customers and always put them at the heart of what we do

· Real relationships
We nurture real relationships with honesty, integrity, and transparency

· Strive for excellence
We inspire every member of our team to go the extra mile and deliver outstanding service

· Make an impact
We work smarter with our colleagues, our customers and their clients to leave a positive impression

· One team, one vision
We are one team – unified – with one vision and all work together to achieve it.

Key Responsibilities:

Perform remote / onsite support, including installing and upgrading of software and hardware components where necessary, following the businesses processes and procedures.
Investigating and troubleshooting basic level faults and incidents.
Escalating faults to other technical staff/teams as appropriate.
Work efficiently and effectively when following agreed Service Desk processes.
Contributing to the maintenance of the business internal knowledge
Creating and updating relevant documentation.
Undertaking project involvement where necessary.
Developing and maintaining effective relationships with staff, other divisions and third parties and liaising closely with them.
Dealing promptly and effectively with staff, other divisions and third parties on all information management and technology related matters.
Apply outstanding communication skills to provide "Above Customer Expectation" service.

Personal Specifications:

Practical experience with Office 365, Azure Active directory, Microsoft Exchange, Windows server.
Basic networking skills - Routers, firewalls and switches.
Microsoft licensing knowledge.
Previous experience in an IT Technical Support role.
Windows 10 experience.
TCP/IP networking knowledge.
Ability to resolve IT issues over the phone or remotely or on site.
Experience with a ticket logging system
Ability to work in a team and autonomously.
Ability to work well under pressure.
Exceptional Customer Service skills
Highly developed listening skills.
Quick learner.

Package:

· 37.5 Hours, Monday-Friday

· Flexible working: We offer the ability to work from home/office on completion of training and a probationary period

· Company Stakeholder Pension

· 20 days Annual Leave plus Bank Holidays

· Optional health care scheme after a qualifying period

· 2 work parties per year

Application question(s):

Do you have a UK driving license?
Do you have experience with Office 365, Azure Active directory, Microsoft Exchange, Windows server?

Pay: Up to £27,000.00 per year

Application question(s):

Do you have a UK driving license?
Do you have experience with Office 365, Azure Active directory, Microsoft Exchange, Windows server?

Work Location: In person

Quick apply

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it support analyst jobs in chorley, eng

IT Service Desk Analyst