Hotel operations manager Work, Jobs in Cirencester, Gls (with Salaries)

Operations Manager - The Fish Hotel
Farncombe Estate —Broadway
- £49,650 a year
- Weekend availability
- Hotel
- Supervising experience
- Human resources
- Health & wellbeing programme
- Employee discount
Quick apply
3d
Hotel Operations Manager
Homesly Properties —Gloucester
- Weekend availability
- English
- Hotel
- Team management
Quick apply
Operations Manager
Cheltenham Chase Hotel & Spa —Brockworth
- Full-time
- Bar
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Operation Manager - The Fish Hotel
Farncombe Estate —Broadway
- £49,650 a year
- Weekend availability
- Hotel
- Training & development
- Employee discount
- Referral programme
Quick apply
3d

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Operations Manager - The Fish Hotel
Farncombe Estate —Broadway
As our Hotel Operations Manager, you'll play a pivotal role in shaping the guest experience, leading our department heads and their teams to deliver outstanding…
£49,650 a year
Quick apply
3d
Hotel Operations Manager
Homesly Properties —Gloucester
The successful candidate will be responsible for ensuring exceptional guest experiences, leading front office operations, managing teams, maintaining…
Quick apply

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Operations Manager - The Fish Hotel

Farncombe Estate -
Broadway

Quick apply

Job details

Permanent | Full-time
£49,650 a year
3 days ago

Benefits

Health & wellbeing programme
Discounted or free food
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Referral programme

Qualifications

Supervising experience
Human resources
Training & development
Team motivation leadership
Hotel experience
Hospitality management

Full job description

Love leading teams and creating exceptional guest experiences?

We’re looking for an inspiring, commercially minded and people-focused Hotel Operations Manager to join the leadership team at The Fish Hotel, one of Farncombe Estate’s award-winning hotels, set within our beautiful hillside woodland above Broadway.

The Fish is all about relaxed, feel-good luxury, where guests can escape everyday life and enjoy memorable stays in the heart of the Cotswolds. As our Hotel Operations Manager, you'll play a pivotal role in shaping the guest experience, leading our department heads and their teams to deliver outstanding hospitality while driving commercial performance across the hotel. You'll be a visible leader, an expert coach, and an ambassador for the values and culture that make Farncombe such a special place to work.

What you'll be doing:

Leading, motivating and developing high-performing teams across the hotel
Setting the standard for exceptional guest service and ensuring every guest experience exceeds expectations
Supporting and coaching Heads of Department to achieve operational excellence
Monitoring staffing levels, rotas and labour costs to ensure efficiency and profitability
Driving revenue opportunities and promoting a commercial mindset throughout the business
Analysing guest feedback and implementing improvements to enhance service delivery
Ensuring teams are well briefed and prepared for day-to-day operations
Monitoring standards across all departments to ensure the hotel consistently delivers a premium product
Identifying training and development opportunities to strengthen capability across the team
Reviewing business performance, KPIs and operational reports to maximise results
Acting as Duty Manager when required and handling guest escalations professionally and effectively
Building strong relationships with guests, colleagues, suppliers and local businesses

The details:

£49,650 per annum
40 hours per week across 5 days
Weekend working required
Meals on duty and uniform provided

Why you'll love working here:

30 days holiday (rising to 35 after 5 years)
Birthday lunch on us
Mental health first aiders & wellbeing support
High Street discounts & cashback card
Estate-wide discounts on dining, stays, spa products & more
£1,000 recognition award to spend however you wish
£1,000 Refer a Friend bonus
Premium pay for Christmas & New Year shifts
Optional low-cost healthcare cash plan
Free, in-person financial planning advice
Fully funded apprenticeships
Career progression across our award-winning hotels – The Fish, Dormy House & Foxhill Manor

At Farncombe, we believe in doing business for good. As a B-Corp certified company and proud members of the Hoteliers' Charter, we're committed to a workplace built on respect, fairness, equality, diversity and opportunity, with wellbeing and development at the heart of what we do.

Due to our rural location, you'll need your own transport (WR12 7LJ).

If you're an experienced hospitality leader who thrives on developing people, delivering exceptional service and driving business performance, we'd love to hear from you.

Pay: £49,650.00 per year

Benefits:

Discounted or free food
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Health & wellbeing programme
Referral programme

Work Location: In person

Quick apply

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