Service desk Work, Jobs in Cirencester, Gls (with Salaries)

Service Desk Advisor - Weekends
Trust Systems —Cirencester
- £28,000 - £29,000 a year
- Weekend availability
- English
- Windows
- Driving
- Free parking
- Work from home
Quick apply
19h
Service Desk Analyst
Kanari —Royal Wootton Bassett
- Full-time
- Analysis skills
- Travel
- Communication skills
- Annual leave
- Sick pay
7d
Service Desk Analyst
PentenAmio UK —Tewkesbury
- £31,000 - £33,000 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Life insurance
Quick apply
Service Desk Support Engineer
Fujitsu —Chippenham
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
Helpdesk Operator
Sodexo —Swindon
- £27,797.64 a year
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
4d
SSRC Receptionist
Serco Plc —Swindon
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
7d
IT Service Desk Apprentice
QA Apprenticeships —Swindon
- £18,000 a year
- 12 hour shift
- Software troubleshooting
- Customer service
- SharePoint
1st Line Engineer
Commercial —Cheltenham
- £26,228 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Computer networking
- Work from home
- Employee assistance programme
Quick apply
IT Support Administrator - Second Tier
Plumbworld (Online Home Retail Ltd.) —Evesham
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
4d
IT Service Desk Manager
Northrop Grumman —Cheltenham
- £55,000 - £65,000 a year
- Travel
- IT
- Leadership
Second Line Technician (ITMS)
Onecom —Swindon
- Monday to Friday
- SharePoint
- In-person
- Communication skills
- Employee discount
Quick apply
Receptionist
Benefact Group —Gloucester
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
9d
Web Technology Specialist
Alliance Pharma —Chippenham
- Full-time
- Communication skills
- HTML
Receptionist
iCOMAT —Gloucester
- Full-time
- Microsoft Office
- Administrative experience
- Front desk
Receptionist
Attwoods Chartered Certified Accountants —Evesham
- From £12.71 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Sick pay
Quick apply
4d
Service Desk Analyst (L3),
Thorn SDS —Corsham
- Full-time
- Windows
- Communication skills
- Annual leave
- Life insurance
Head of Technical Operations & Infrastructure, Band 8c
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £79,504 - £91,609 a year
- Full-time
- Patient care
- Organisational skills
- Annual leave
- Employee discount
Front Desk and Administration Coordinator
Marlborough College —Marlborough
- £23,222.66 a year
- Full-time
- Free parking
10d
IT Infrastructure & Security Engineer
Executive Jet Support Ltd —Chippenham
- Full-time
- Azure
- AWS
- Scripting
- Free parking
- Employee assistance programme
Quick apply
3d
Project Coordinator
Mitie —Gloucester
- Full-time
- Travel
- Organisational skills
- SharePoint

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Service Desk Advisor - Weekends

Trust Systems -
Cirencester

Quick apply

Job details

Full-time
£28,000 - £29,000 a year
19 hours ago

Benefits

Free parking
Cycle to work scheme
Company pension
Work from home
Company events
Private medical insurance
Enhanced maternity leave
Life insurance
On-site parking

Qualifications

Microsoft Windows Server
Driving Licence
English
Windows
Driving
Remote access software
IT support
ServiceNow
Active Directory

Full job description

Job Overview:

Trust Systems Ltd are currently seeking a talented, knowledgeable Service Desk Advisor to join its IT Service Desk team based in Cirencester close to Cheltenham, Gloucester, and Swindon. This role will be on the Day Shift focused on Weekend cover with the wider team this role will cover our late shift, the primary shift times for this role are 13:30-22:00 Wednesday to Sunday.

This is an important role which will involve providing effective IT helpdesk support to numerous customers and thousands of devices out of hours to support our 24/7 managed service. The role will be varied as the business continues to grow, spanning deskside support through to large-scale IT rollouts.

Job Description:

Responsibilities:

Main duties will involve dealing with:

· First-line queries such as password and system resets and new user profile creation.

· Active monitoring of customer outages using industry-standard solution

· Remote desktop support for customers

· Following processes and established knowledgebases for tasks handed over from other shifts

· Working with patching software and processing vulnerabilities

· Managing cases via the Service Now Platform

· Meeting set KPI’s

· To demonstrate an understanding of Trust Systems ISO certifications and the obligations within this role 

Key skills, experience, and qualifications:

To apply, you would preferably have proven IT support experience gained in a similar role but a willingness to learn and adapt is a must. You must also have first-class skills in written and spoken English with excellent grammar, along with an organised approach and an ability to prioritise. Personally, you will be enthusiastic and keen to progress in a vibrant, forward-thinking business.

An independent attitude and work ethic are essential to success in this role, and while you will be part of a larger team, you will be expected to be able to work independently within the work hours.

Availability to work in a shift pattern with the rest of service desk team, covering the weekend and part of the week

Technically, you will also need to demonstrate an understanding of Windows desktop operating systems and applications.

A working knowledge of Windows Server Operating Systems, Active Directory & Group Policies and Networking technologies would be beneficial but not essential at this stage.

The Successful Applicant: 

Due to the nature of our client, you will need to pass a background check to BPSS Standard – applicants that do not meet this requirement cannot be progressed. If you are unsure on your eligibility for BPSS please contact us at [email protected] 

The successful candidate will be rewarded with great training, a positive environment in which to work and a competitive package including a company contribution pension, annual bonus scheme, private healthcare and staff events. 

We see this very much as a fantastic opportunity to join a growing, fresh and vibrant company with a great foundation and even bigger plans for the future.

Pay: £28,000.00-£29,000.00 per year

Benefits:

Company events
Cycle to work scheme
Enhanced maternity leave
Free parking
Life insurance
On-site parking
Private medical insurance
Work from home

Ability to commute/relocate:

Cirencester GL7: reliably commute or plan to relocate before starting work (required)

Application question(s):

Are you able to pass Standard BPSS?

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

service desk jobs in cirencester, gls

Service Desk Advisor - Weekends

Service Desk Analyst

Service Desk Analyst

Service Desk Support Engineer

Helpdesk Operator

SSRC Receptionist

IT Service Desk Apprentice

1st Line Engineer

IT Support Administrator - Second Tier

IT Service Desk Manager

Second Line Technician (ITMS)

Receptionist

Web Technology Specialist

Receptionist

Receptionist

Service Desk Analyst (L3),

Head of Technical Operations & Infrastructure, Band 8c

Front Desk and Administration Coordinator

IT Infrastructure & Security Engineer

Project Coordinator

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