Generation specialist Work, Jobs in Clyst Saint Lawrence, Dev (with Salaries)

2nd Line Support Analyst - Deskside
SDI —Exeter
- £32,000 - £35,500 a year
- Full-time
- Computer networking
- In-person
- Communication skills
Quick apply
3d
Post Office Counter Clerk
TGJones —Honiton
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- Banking
- Employee assistance programme
- Employee discount
Quick apply
14d
Service Desk Analyst
SDI —Exeter
- £28,000 - £32,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- Computer networking
Quick apply
4d
Wine Development Manager
St Austell Brewery —Taunton
- £42,302 - £46,352 a year
- Full-time
- CRM software
- Hospitality
- Customer service
- Employee discount
Quick apply
Desktop Executive
Benefact Group —Exeter
- From £40,000 a year
- Full-time
- Hybrid work
- Business development
- Annual leave
- Sick pay
Quick apply
Development Executive
Benefact Group —Exeter
- From £40,000 a year
- Full-time
- Business development
- Annual leave
- Sick pay
Principal/Associate River Engineer
AECOM —Exeter
- Full-time
- Hybrid work
- Civil engineering
- Leadership
- Communication skills
Project Leader
Mott MacDonald —Exeter
- Full-time
- Engineering
- Mentoring
- Annual leave
Senior/Principal/Associate Ornithologist
AECOM —Exeter
- Full-time
- Hybrid work
- Mentoring
Senior Mechanical Engineer - Water
AECOM —Exeter
- Full-time
- Hybrid work
- Engineering
Principal Ecologist - BNG Specialist
AECOM —Exeter
- Full-time
- Hybrid work
- Mentoring
- Training & development
Principal Flood Modeller
AECOM —Exeter
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Mentoring
Account Executive
Benefact Group —Taunton
- Up to £55,000 a year
- Full-time
- Business development
- Annual leave
- Sick pay
Civil Engineering Graduate Water / Exeter (Summer 2026 starts)
AECOM —Exeter
- Hybrid work
- Civil engineering
- Computer literacy
- Engineering
Mechanical Engineer - Pressure Compliance
ALTEN —Taunton
- Full-time
- Hybrid work
- Military
- Engineering
- Master's degree
- Employee assistance programme
- Life insurance
Quick apply
Lecturer (E&S)
University of Exeter —Exeter
- £43,482 a year
- University
- Training & development
5d
Principal Structural Engineer
AECOM —Exeter
- Full-time
- Hybrid work
- Analysis skills
Civil Engineer
AECOM —Exeter
- Full-time
- Hybrid work
- Civil engineering
- Master's degree
Senior Civil Engineer
AECOM —Exeter
- Full-time
- Hybrid work
- Civil engineering
- Engineering
- Business development
Residential Care Workers
The Deaf Academy —Exmouth
- £23,855.55 - £30,730.88 a year
- Weekends only
- Communication skills
3d

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generation specialist jobs near clyst saint lawrence, dev

2nd Line Support Analyst - Deskside

SDI -
Exeter

Quick apply

Job details

Full-time
£32,000 - £35,500 a year
3 days ago

Benefits

Company pension
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Driving Licence
Stakeholder liaison
Microsoft Exchange
Computer hardware
Computer networking
Customer support
Communication skills
Intune

Full job description

2nd Line Support Analyst - Deskside

Exeter, Devon

£32-35,500 + excellent benefits

Our Devon-based client is a leading business, offering superb opportunities for 2 experienced 2nd Line Support Analysts to join the IT support function as a technical escalation point for complex IT incidents within the environment.

As an employer, they pride themselves on their commitment to a better, sustainable future for generations to come – the company culture is based on the freedom to change, improve and innovate. There is an excellent career structure and reward package available, including an attractive salary structure with comprehensive benefits attached.

The role

The successful candidate will be a technical escalation point, performing comprehensive diagnostics of technical issues and using your analytical and problem-solving skills to find ways to resolve complex technical issues.

As part of a team, you will provide deskside technical support and assistance to a diverse range of internal users and systems, both locally and across other company sites in the region.

The team is responsible for incident management, fulfilling service requests, assembling IT hardware, conducting IT handovers for employees, and overseeing application upgrades. This includes ensuring installations are managed effectively and that proper change management governance is adhered to.

Perform an in-depth diagnosis to assess the impact of the incident and resolve or escalate accordingly.

Ensure a timely resolution of incidents and service requests according to SLAs and adhere to ITIL standards.

Key to this role is the ability to use your excellent interpersonal and communication skills to deliver superb levels of customer service, supporting the day-to-day operations of the organisation, ensuring the efficient use of their IT equipment and business applications.

You will work closely with the Service Desk and 3rd Line IT Teams, bridging the gap and following escalation procedures to help users resolve their issues.

This is a busy environment and will require dealing with a wide range of differing problems and solutions, so no two days are the same and would suit a candidate keen to avoid the mundane!

Proactively identify potential service impacts and escalate to the Service Desk Leaders

Contribute to the IT knowledge base, helping develop and maintain self-help IT support materials to support users and reduce support demand, as well as train junior members of the IT Service Desk Team.

The requirements:

Demonstrable experience in a 2nd Line Desk Support role (ideally 4 to 5 years)
A strong working knowledge of Windows 11, Microsoft 365, and networking concepts
Microsoft Exchange Online, Citrix, Intune, Azure AD
Ability to support hardware: desktops, laptops, printers, and mobile devices
A solid understanding of core networking principles.
A Degree in IT or qualifications in ITIL, CompTIA, and Microsoft will be beneficial.
A friendly approach to problem-solving
Excellent relationship and stakeholder management skills
Passion for delivering a high-quality customer service experience and ongoing service development
Able to work on your own initiative and work without supervision
Well-developed analytical and problem-solving skills
Strong interpersonal and proven communication skills - capable of engaging and building rapport
Proactive team player with an enthusiasm for problem-solving, planning and prioritising a complex and varied workload.
Willing to work onsite Monday-Friday
Desire to pursue ongoing professional development to stay current within the technology arena.
A full UK driving licence is essential, as the position requires supporting several sites across the region.

If you are an experienced technical support professional / 2nd Line (Deskside) Support Analyst with excellent interpersonal skills and a thorough, methodical and flexible approach, then we need to talk!

For further information and an initial discussion, please call Keith Wilkins today on 07710 753413 or send your CV to [email protected]

Please note that our specialist team personally reviews every application received, and it does not use automated screening tools. On occasion, a high volume of applicants will mean that we are unable to respond personally to your application, and should this be the case, please accept our apologies in advance.

Applicants must be eligible to live and work in the UK to apply for this role.

Job Type: Full-time

Pay: £32,000.00-£35,500.00 per year

Benefits:

Company pension
On-site parking

Application question(s):

Can you reliably commute to Exeter EX2 daily for this job?
Are you able to drive to attend other client locations in the region?

Work Location: In person

Quick apply

Refine Your Search

generation specialist jobs in clyst saint lawrence, dev

2nd Line Support Analyst - Deskside

Post Office Counter Clerk

Service Desk Analyst

Wine Development Manager

Desktop Executive

Development Executive

Principal/Associate River Engineer

Project Leader

Senior/Principal/Associate Ornithologist

Senior Mechanical Engineer - Water

Principal Ecologist - BNG Specialist

Principal Flood Modeller

Account Executive

Civil Engineering Graduate Water / Exeter (Summer 2026 starts)

Mechanical Engineer - Pressure Compliance

Lecturer (E&S)

Principal Structural Engineer

Civil Engineer

Senior Civil Engineer

Residential Care Workers

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