Who are Benifex?
We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the world. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex’s mission is to build remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in.
Why should you apply?
Play a central role in shaping an exceptional office experience, becoming the welcoming face of Benifex for colleagues, visitors, and partners
Enjoy a highly varied role that blends office operations, workplace experience, and executive (PA) support
Work in a people-focused environment where building relationships and delivering great experiences is at the heart of everything you do
Be trusted with real responsibility and ownership, helping to keep the office running smoothly day to day
Be part of a collaborative, friendly team that values initiative and positivity.
Top 10 Employer, Sunday Times Best Places to Work Awards
Work for a profitable, fast-growing market leader in the online reward and benefits space
Please note we are unable to offer visa sponsorship and require to people to be based in the UK for this position
Great benefits:
£29,000-39,000
Flexible work
️ 25 days holiday plus your local bank holidays
Your birthday off
️ Two half day wellbeing days
Healthcare cash plan to cover the costs of day to day healthcare
Employee Assistance Plan 24/7 365 support
Income Protection (75%) and life assurance (4x salary)
Pension scheme
Enhanced parental leave package - 26 weeks fully paid maternity leave and 4 weeks fully paid paternity leave
£50 monthly allowance to spend on whatever takes your fancy, your very own Benifex card will be topped up at the start of each month!
Role Overview
We’re excited to introduce a brand-new opportunity for an Office Administrator & Leadership Support Coordinator to join our Southampton team. This is a dynamic, people-focused role at the heart of the Benifex office experience, where you’ll ensure a welcoming, seamless environment for colleagues and visitors alike, you’ll support the day-to-day running of the office, contribute to workplace events, and provide PA support to two members of our Leadership team. No two days will be the same, making this an ideal role for someone who thrives in a fast-paced, varied environment.
Responsibilities
Welcome visitors and create a positive, professional onsite experience
Manage reception duties, including handling calls and visitor access
Support day-to-day office administration tasks and operations
Manage inbound and outbound post
Order office supplies, stationery, meals, and general sundries
Ensure the office environment is well-maintained and running smoothly
Liaise with contractors, landlords, and external suppliers
Create and manage office and visitor access passes
Support CCTV administration and confidential waste processes
Act as a key holder, including alarm call-outs when required
Lead office tours for visitors and new starters
Act as Chief Fire Marshal and Chief First Aider (training provided)
Support internal events and social activities with the Benifun Committee
Provide PA support to two Leadership team members, including diary management and meeting coordination
Arrange travel and accommodation when needed
Support meeting logistics and provide ad hoc administrative assistance.
What are we looking for?
Strong organisational and prioritisation skills, with the ability to manage multiple tasks in a fast-paced environment
Excellent communication and relationship-building skills, with confidence interacting at all levels
Proactive problem-solving mindset, able to anticipate needs and take initiative
High attention to detail and a structured approach to work
Confidence using Microsoft Office and willingness to learn new systems
Ability to work independently while also being a collaborative team player
Warm, approachable, and positive attitude with a focus on creating great experiences
Trustworthy and discreet, with the ability to handle confidential information professionally
Dependable and proactive, taking ownership and ensuring tasks are completed to a high standard
Even if you don't meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow. We also offer a variety of other roles, so please check out our careers page to see if there is something else that might be a good fit for you.
Our interview process
Benifex understands the need to have a fast and efficient process, the below will all be completed in the shortest time possible.
Initial call with the Talent team - 30 mins
Video Interview with hiring team - 60 mins
Final interview with Chief People Officer - 45 mins
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.
We are a proud member of the Disability Confident employer scheme.
