Reception manager & facilities coordinator Work, Jobs in Covent Garden, Gtl (with Salaries)

Meeting & Host Coordinator
Rapport —London
- £34,836 a year
- Full-time
- Hospitality
- Microsoft Office
- IT
- Employee assistance programme
- Employee discount
10d
Front of House Coordinator
Rapport —London
- £33,700 a year
- Full-time
- Customer service
- English
- Front desk
- Employee assistance programme
London Office Coordinator
Carwow —London
- Temporary
- Communication skills
- Office experience
- Annual leave
- Referral programme
11d
Office Coordinator (f/m/d)
EnBW UK Ltd —London
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
Campus & Student Services Coordinator
Gemological Institute of America —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Freelance Event Manager
Mentorhero —London
- £200 - £300 a day
- Hybrid work
- In-person
Quick apply
Workplace Coordinator
Legora —London
- Full-time
Receptionist & Facilities Coordinator
Mulberry —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
Front of House Coordinator
Methods Business and Digital Technology —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
6d
Receptionist & Facilities Coordinator
Clarivate —London
- Full-time
- Bilingual
- Hospitality
- Customer service
10d
Residence Life Coordinator, First Year Focus - NYU London
New York University —London
- Weekend availability
- Customer service
- University
- No degree
- Annual leave
11d
Facility Coordinator
Fitzrovia Hospital —London
- £25,000 a year
- Full-time
- Hospital
- Maintenance
- Supervising experience
- Bereavement leave
- Sick pay
Quick apply
Live-In Residence Hall Administrator - First Year focus (1.0 FTE)
New York University —London
- Weekend availability
- Computer literacy
- University
- Computer skills
Office Coordinator
The Carlyle Group —London
Trainee Dental Nurse | £13.50-£15.50 + Enhanced Evening & Weekend Rates + Career Development |
ODL Dental Clinic —London
- £13.50 - £15.50 an hour
- Weekend availability
- Nursing
- Patient care
- Front desk
- Annual leave
- Employee discount
Quick apply
7d

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Meeting & Host Coordinator

Rapport -
London

Apply Now

Job details

Permanent | Full-time
£34,836 a year
10 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Hospitality
Catering
Microsoft Office
IT
Guest services
Communication skills

Full job description

We are seeking a Meeting & Host Coordinator to become part of the Rapport team. Come join us at the first and one of the oldest skyscrapers in the city of London. As part of the 2.2 acres estate, the team have a chance to learn from our wider teams and clients, to develop their skills and knowledge within different industries, as well as broadening their understanding of front of house services. As one of the longest running Rapport contracts, the team successfully run two ground floor receptions for two building, with around 80 different clients. No day or visitor is ever the same, from healthcare professionals to diners for our restaurant, the team meet and greet people from all walks of life, giving them a chance to truly shine to visitors from all around the world.

We are a team of five, consisting of a manager, one senior front of house coordinator and three front of house coordinators. We are a diverse group of individuals who take pride in being ourselves and delivering exceptional service to our guests by upholding our Rapport values.

Type of contract: Full-time, permanent

Hours: 40 per week (Monday-Friday, with a shift rota basis between 7 AM - 7 PM however, core hours are usually 8 AM – 6 PM)

What will you get?

Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS, discounts for retail units!
Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!

Main responsibilities

Stand and actively greet all guests and visitors in the lobby and reception areas, ensuring awareness and maintaining eye contact at all times
Welcome internal and external clients warmly, using appropriate greetings and addressing them by name where possible.
Provide a professional first impression as a Meeting & Host coordinator, ensuring all visitors feel acknowledged and valued upon arrival.
Escort guests to meeting rooms, assisting with coats, luggage, and personal requirements where needed.
Proactively manage enquiries in person, by phone, or email in a timely and professional manner.
Maintain strong awareness of building facilities to direct and advise guests effectively.
To report any maintenance issues to the service desk with regards to meeting rooms or general maintenance.
Deliver messages and provide basic administrative support such as photocopying when required.
Manage meeting room bookings, time prioritisation, and adjustments, including over-running meetings and hospitality coordination.
Coordinate meeting room set-ups based on requirements (e.g., theatre or conference styles).
Provide basic AV/VC support, including troubleshooting internet connectivity and escalating issues to our IT team.
Offer refreshments to visitors as appropriate (if applicable)
Conduct regular (hourly) inspections of meeting rooms to ensure cleanliness, readiness, and compliance with booking requirements.
Maintain accurate tracking of daily meeting usage and no-shows using Excel templates.
Ensure external meetings are prioritised appropriately, particularly client and senior stakeholder meetings.
Manage updates to meeting room allocations and communicate changes promptly to the reception team and team leader.
Inform reception of incoming external visitors where required and assisting them with check-in (via tablet)
Thank and politely farewell visitors, ensuring they are directed appropriately upon departure.
Assisting guests with local attractions and having sound knowledge of the local area.

The ideal candidate will

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together.
Flexible and highly adaptable.
Team player.
Fast learner with strong initiative and passion for hospitality.
Excellent communication skills.
Competent with IT systems and MS office.
Basic hospitality and catering experience.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Apply Now

Refine Your Search

reception manager & facilities coordinator jobs in covent garden, gtl

Meeting & Host Coordinator

Front of House Coordinator

London Office Coordinator

Office Coordinator (f/m/d)

Campus & Student Services Coordinator

Freelance Event Manager

Workplace Coordinator

Receptionist & Facilities Coordinator

Front of House Coordinator

Receptionist & Facilities Coordinator

Residence Life Coordinator, First Year Focus - NYU London

Facility Coordinator

Live-In Residence Hall Administrator - First Year focus (1.0 FTE)

Office Coordinator

Trainee Dental Nurse | £13.50-£15.50 + Enhanced Evening & Weekend Rates + Career Development |

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