Line support engineer Work, Jobs in Coventry (with Salaries)

Helpdesk Scheduler
Turnpower Services —Coventry
- £29,000 - £32,000 a year
- Temporary
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Annual leave
Quick apply
14d
Telecoms Support Desk Engineer
SOUTHERN COMMUNICATIONS LIMITED —Quinton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
Engineering Instructor Part time (6 hours)
WMG Academy (Solihull) —Solihull
- £17.08 an hour
- Part-time
- Hybrid work
- English
- Bachelor's degree
- Plumbing
- Referral programme
Quick apply
ICT Support Engineer
Independent Office for Police Conduct —Birmingham
- £34,067 a year
- Hybrid work
- Azure
- Management
- Microsoft Office
- Annual leave
- Employee assistance programme
5d
Engineers
Saputo Inc. —Nuneaton
- £57,371 a year
- Full-time
- Free parking
- Employee discount
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
EUC Engineer
Zenzero Solutions —Coventry
- Azure
- IT
- Flexible schedule
Desktop Support Engineer (two roles)
Gambling Commission —Birmingham
- £27,500 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- Travel
- Annual leave
7d
Sewing Machinist
NP Aerospace —Coventry
- £27,225.43 a year
- Full-time
- English
- Agile
- AI
- Annual leave
Security Systems Engineer
Amulet —Birmingham
- £38,000 a year
- Full-time
- Maintenance
- Driving
- Computer networking
Quick apply
7d
IT Support Engineer
Greenbul Technology Solutions Ltd —Birmingham
- £31,000 - £40,000 a year
- Full-time
- English
- Windows
- IT
- Life insurance
- Sick pay
Quick apply
4d
Skills Coach- Engineering (Coventry)
The Manufacturing Technology Centre —Coventry
- £38,000 - £42,000 a year
- Full-time
- Engineering
Quick apply
Maintenance Team Lead/Senior Supervisor - Daventry, UK, Reliability, Maintenance and Engineering (RME), RME
Amazon UK Services Ltd. —Coventry
- Weekend availability
- Maintenance
- English
- Programmable logic controllers
- Flexible schedule
Sewing Machinist
NP Aerospace Limited —Coventry
- £27,225.43 a year
- Full-time
- English
- Agile
- AI
- Annual leave
Maintenance Engineer (Electrical)
PepsiCo —Coventry
- £57,924.07 a year
- 12 hour shift
- Maintenance
- Relocation assistance
- Employee discount
Motor Claims Desktop Engineer
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Annual leave
Production/Maintenance/Repair/Facilities Supervisor/Lead - Daventry, UK, Reliability, Maintenance and Engineering (RME)
Amazon UK Services Ltd. —Coventry
- Weekend availability
- Maintenance
- Programmable logic controllers
- Leadership
- Flexible schedule
Specialist Engineer (Routing)
M Group —Coventry
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
7d
2nd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- ERP systems
- Windows
Quick apply
Regional Support Engineer
RS Group —Nuneaton
- Management
- Customer service
- English
- Annual leave
- Employee assistance programme

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Helpdesk Scheduler

Turnpower Services -
Coventry

Quick apply

Job details

Temporary
£29,000 - £32,000 a year
14 days ago

Benefits

Free parking
Casual dress
Annual leave
Company pension
On-site parking

Qualifications

Customer service
Logistics
Microsoft Office
Analysis skills
Organisational skills
Communication skills

Full job description

About Turnpower Services

Turnpower Services is a leading property maintenance company, providing responsive and planned maintenance solutions to clients across the UK. We are committed to delivering high-quality service, ensuring that our clients receive efficient, reliable, and professional support for all their property maintenance needs.

Job Overview

Contract Type: Temporary Maternity Cover

We are looking for an organised and proactive Helpdesk Scheduler to join our team on a temporary maternity cover contract. This is a fast-paced role that plays a key part in ensuring maintenance works are scheduled efficiently and customer service levels are maintained to a high standard.

The successful candidate will be responsible for coordinating engineers' diaries, managing incoming service requests, liaising with clients and subcontractors, and ensuring jobs are completed within agreed service level agreements (SLAs).

Responsibilities

Coordinate and schedule reactive maintenance works, planned preventative maintenance (PPM) visits, and quotations, ensuring client service level agreements (SLAs) are met.
Reallocate and reschedule incomplete works to ensure timely completion and minimise service disruption.
Monitor engineer attendance and mobilisation each morning, ensuring engineers are en route to or attending their first appointment, and communicate any absences or delays that may impact service delivery to clients.
Provide clients with regular work-in-progress (WIP) reports and updates on outstanding works in line with agreed reporting deadlines.
Attend client meetings as required to provide operational updates and support service delivery.
Maintain engineer diaries, ensuring workloads are fully optimised and scheduled in advance where possible.
Monitor engineer workloads and resource allocation to ensure efficient utilisation and productivity.
Manage the Helpdesk mailbox, responding to and actioning all incoming enquiries, including job requests, client queries, complaints, quotation approvals, and general correspondence.
Handle inbound telephone calls from clients, engineers, subcontractors, suppliers, and internal departments, ensuring all queries are resolved professionally and promptly.
Maintain accurate job records by updating systems with information received from clients, subcontractors, suppliers, and engineers.
Liaise with suppliers to source and order materials for planned works, ensuring timely delivery to site and minimising the risk of aborted or revisited appointments.
Support the Accounts Team by assisting with invoice-related queries and liaising with subcontractors and suppliers to resolve discrepancies.
Raise and manage purchase order uplift requests as required in conjunction with the Accounts Team.
Communicate compliance-related issues identified during PPM visits, particularly relating to fire alarm and sprinkler systems, ensuring clients are informed and appropriate remedial actions are agreed.
Manage contractor permit portals, ensuring company insurance documentation, RAMS, and contact information are current to prevent failed visits and access delays.
Conduct daily diary audits to verify that permit applications have been submitted correctly, appointment details are accurate, and all necessary materials are available for scheduled works.
Provide operational support during periods of annual leave, sickness absence, or increased workload, including assistance with scheduling, travel planning, and resource coordination.

Skills & Competencies

Excellent organisational and planning skills.
Strong communication and customer service abilities.
Good analytical and problem-solving skills.
Ability to prioritise workloads in a fast-paced environment.
Ability to build effective relationships with clients, engineers, suppliers, and subcontractors.

This role requires you to attend our office 5 days a week.

Salary: £29k - £32k depending on experience

Hours: 8:00am - 5:00pm, Monday to Friday

Contract Type: Temporary Maternity Cover

At Turnpower Services, we are committed to promoting equality, diversity, and inclusion. We welcome applications from individuals from all backgrounds. If you are interested in this role and believe you have the qualities and experience to succeed, we encourage you to apply. We are committed to ensuring that all applications are considered fairly and based on merit, skills, and suitability for the position.

Pay: £29,000.00-£32,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Experience:

Scheduling: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

line support engineer jobs in coventry

Helpdesk Scheduler

Telecoms Support Desk Engineer

Engineering Instructor Part time (6 hours)

ICT Support Engineer

Engineers

1st / 2nd Line IT Support Analyst

EUC Engineer

Desktop Support Engineer (two roles)

Sewing Machinist

Security Systems Engineer

IT Support Engineer

Skills Coach- Engineering (Coventry)

Maintenance Team Lead/Senior Supervisor - Daventry, UK, Reliability, Maintenance and Engineering (RME), RME

Sewing Machinist

Maintenance Engineer (Electrical)

Motor Claims Desktop Engineer

Production/Maintenance/Repair/Facilities Supervisor/Lead - Daventry, UK, Reliability, Maintenance and Engineering (RME)

Specialist Engineer (Routing)

2nd Line Engineer - Support

Regional Support Engineer

I want to receive the latest job alerts for line support engineer in coventry

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