& access control engineers Work, Jobs in Crumlin, Nir (with Salaries)

Technical Support Engineer
INDICOMSUR —Newtownabbey
- £38,000 - £40,000 a year
- Full-time
- Computer literacy
- English
- In-person
Quick apply
5d
Principal Mechanical Engineer - Wastewater
AECOM —Belfast
- Full-time
- Hybrid work
- Engineering
14d
Lead Product Engineer
Tedd Engineering - MPP Global —Antrim
- Full-time
- Schematics
- System design
- Travel
- Sick pay
Quick apply
Quality Engineer - Civil Engineering - Oxford
GRAHAM Group —Hillsborough
- Civil engineering
- Engineering
- Microsoft Office
- Annual leave
Senior Infrastructure & Network Manager
Certa Digital Infrastructure UK Ltd. —Belfast
- £78,000 - £100,000 a year
- Full-time
- Azure
- Computer Science
- Master's degree
- Health & wellbeing programme
- Flexitime
Quick apply
Principal Electrical Engineer - Wastewater
AECOM —Belfast
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Electrical Engineering
14d
Electrical Engineer
Secure Power Systems and Engineering Ltd —Belfast
- £38,000 - £42,000 a year
- Full-time
- Engineering
- Bachelor's degree
- No degree
Quick apply
6d
Stores and Logistics Supervisor
CDE Group —Newtownabbey
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Organisational skills
- Free parking
- Annual leave
Quick apply
Heating Installer
Equans —Belfast
- Full-time
- Schematics
- Customer service
- Annual leave
- Employee assistance programme
IT Operations Engineer
Cloudsmith —Belfast
- Google Suite
- Scripting
- In-person
- Annual leave
Field Service Engineer (based in Belfast area)
Shredding Machinery Solutions Ltd —Belfast
- £36,000 - £40,000 a year
- Overtime
- Hybrid work
- Customer service
- Maintenance
- English
Quick apply
13d
Product Engineers -Cloud (Multiple Levels) Hybrid
Allstate —Belfast
- Hybrid work
- Leadership
- SDLC
- Employee assistance programme
Product Security Engineers (Multiple Levels) Hybrid
Allstate —Belfast
- Hybrid work
- Java
- AWS
- Machine learning
- Employee assistance programme
Project Engineer
NAVANTIA UK —Belfast
- Full-time
- Engineering
- Bachelor's degree
- Continuous improvement
Quick apply
Software Engineering Specialist (Data & AI)
BT —Belfast
- £60,386 - £71,042 a year
- Machine learning
- Software development
- AI
6d
HSE Advisor
CDE Group —Newtownabbey
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Training & development
- Free parking
- Annual leave
Quick apply
14d
Principal Lift Systems Engineer
Aresforti Lift Engineering Ltd —Lisburn
- £72,985 - £103,300 a year
- Full-time
- Maintenance
- Analysis skills
- No degree
Quick apply
Graduate Quality Engineer - Civil Engineering, Northern Ireland
GRAHAM Group —Hillsborough
- Engineering
- Quality control
- Travel
- Annual leave
Manager, Technical Lead - Networking, Oracle Cloud Engineering, Technology & Transformation
Deloitte —Belfast
- Hybrid work
- Business development
- Analysis skills
- Travel
Azure Infrastructure Engineer (Belfast)
FinTrU —Belfast
- Full-time
- Azure
- Bachelor's degree
7d

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Technical Support Engineer

INDICOMSUR
Newtownabbey

Quick apply

Job details

Permanent | Full-time
£38,000 - £40,000 a year
5 days ago

Qualifications

Technical troubleshooting
Desktop support
TCP
Operating systems
Computer literacy
Incident queue management
User account provisioning
Ticket management
Incident documentation
English
User account management
Service restoration
IT permissions management
Computer hardware
CompTIA Network+
Ticket management systems
Technical support incident logging
Network support
Technical writing
IP networking
Customer support
Customer interaction
IT incident logging
Application support
Root cause analysis
Fault diagnosis and repair
Incident log maintenance
Communication skills
PowerShell scripting
PowerShell
CompTIA A+
Intune
Mobile devices

Full job description

About the Role

Indicom Business Technology Services is looking for a Technical Support Engineer to join our team at Abbey Enterprise Park in Newtownabbey. You will provide technical assistance to business customers, investigate hardware and software issues, and ensure that users can access reliable and secure technology services.

This position is suited to a technically capable and customer-focused professional who can diagnose problems, explain solutions clearly, and manage several support requests at the same time. You will work with service desk colleagues, systems administrators, network engineers, external suppliers, and client representatives to resolve incidents and maintain service quality.

Key Responsibilities

Provide first-line and second-line technical support to business users.
Diagnose and resolve hardware, software, network, and user-access issues.
Respond to support requests received by telephone, email, remote-support tools, and the ticketing system.
Install, configure, and maintain laptops, desktop computers, monitors, printers, and mobile devices.
Support Microsoft Windows, Microsoft 365, Outlook, Teams, and other common business applications.
Create and manage user accounts, permissions, distribution lists, and password resets.
Troubleshoot internet connectivity, Wi-Fi, virtual private network, and local network issues.
Record incidents, actions taken, solutions, and user communications accurately.
Prioritise support requests according to urgency, business impact, and service-level requirements.
Escalate complex incidents to senior engineers or specialist teams when necessary.
Support employee onboarding and offboarding by preparing equipment and managing system access.
Perform routine software updates, security checks, and device-maintenance activities.
Maintain an accurate inventory of company and client technology equipment.
Prepare troubleshooting guides, technical procedures, and knowledge-base articles.
Follow up with users to confirm that problems have been fully resolved.
Identify recurring technical issues and recommend long-term improvements.

What We Are Looking For

At least 2–3 years of experience in IT support, technical support, service desk operations, or a similar role.
Practical experience supporting Microsoft Windows and Microsoft 365 environments.
Good understanding of computer hardware, operating systems, business applications, and peripheral devices.
Basic knowledge of networking concepts, including TCP/IP, DNS, DHCP, Wi-Fi, and virtual private networks.
Experience using ticket-management or IT service-management systems.
Ability to diagnose technical problems through structured questioning and investigation.
Strong customer-service and communication skills.
Ability to explain technical information clearly to non-technical users.
Excellent organisation and attention to detail.
Ability to prioritise several incidents while meeting service-level targets.
Strong written and spoken English.
A qualification in information technology, computer science, networking, or a related discipline is preferred.

Preferred Skills

Experience with Microsoft Entra ID, Active Directory, or similar identity-management platforms.
Familiarity with Intune or other device-management systems.
Knowledge of endpoint security, antivirus software, and access-control practices.
Experience supporting remote and hybrid employees.
Familiarity with cloud-based backup and collaboration platforms.
Knowledge of ITIL principles and incident-management processes.
CompTIA A+, Network+, Microsoft, or another relevant technical certification.
Experience working for a managed service provider or supporting multiple business clients.
Basic understanding of PowerShell or other administrative scripting tools.
Experience with hardware procurement, asset tracking, and equipment lifecycle management.

Mindset

You are patient, methodical, and focused on finding the underlying cause of a technical problem rather than applying only a temporary solution. You remain calm when users are frustrated and communicate clearly throughout the support process.

You take responsibility for incidents from initial report through resolution, maintain accurate records, and ask for assistance when escalation is necessary. You are also curious about new technology and continuously improve your technical knowledge.

Pay: £38,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

& access control engineers jobs in crumlin, nir

Technical Support Engineer

Principal Mechanical Engineer - Wastewater

Lead Product Engineer

Quality Engineer - Civil Engineering - Oxford

Senior Infrastructure & Network Manager

Principal Electrical Engineer - Wastewater

Electrical Engineer

Stores and Logistics Supervisor

Heating Installer

IT Operations Engineer

Field Service Engineer (based in Belfast area)

Product Engineers -Cloud (Multiple Levels) Hybrid

Product Security Engineers (Multiple Levels) Hybrid

Project Engineer

Software Engineering Specialist (Data & AI)

HSE Advisor

Principal Lift Systems Engineer

Graduate Quality Engineer - Civil Engineering, Northern Ireland

Manager, Technical Lead - Networking, Oracle Cloud Engineering, Technology & Transformation

Azure Infrastructure Engineer (Belfast)

I want to receive the latest job alerts for & access control engineers in crumlin, nir

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