Technical support advisor Work, Jobs in Cumnock, Eay (with Salaries)

Technical Support Advisor
Linn Products —Glasgow
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
Quick apply
Gas Boiler Sales Advisor
O'Neil Gas & Plumbing Services —Ayr
- £35,000 - £55,000 a year
- Full-time
- Customer service
- Presentation skills
- Bachelor's degree
- Annual leave
- Sick pay
Quick apply
14d
Warranty Executive
Lookers —Ayr
- £28,000 - £32,000 a year
- Full-time
- Organisational skills
- Computer skills
- Annual leave
Quick apply
HSE Advisor
Wood —Irvine
- Full-time
- Communication skills
Service Advisor
Lookers —Ayr
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Senior Environmental Advisor
Equans —Lanarkshire
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
9d
SHEQ Manager
Glenelly —Kilmarnock
- Full-time
- Data analysis skills
- Analysis skills
- Team management
Quick apply
Junior Commercial Advisor
Verisure Services (UK) Limited —Hamilton
- £3,800 a month
- Full-time
- Sales
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Hamilton
- £3,800 a month
- Full-time
- Sales
Quick apply
Senior Enterprise Account Executive, HPC & AI - UK & Nordics
Penguin Solutions —East Kilbride
- Hybrid work
- CRM software
- Business development
- Travel
Pharmacy Technician
Boots —East Kilbride
- Weekend availability
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Veterinary Adviser Border Controls
Animal and Plant Health Agency —Hamilton
- £56,375 - £62,830 a year
- Part-time
- Management
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
9d

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Gas Boiler Sales Advisor
O'Neil Gas & Plumbing Services —Ayr
You will take ownership of the domestic boiler sales journey, work closely with our experienced operational and engineering teams, and have the opportunity to…
£35,000 - £55,000 a year
Quick apply
14d

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Technical Support Advisor

Linn Products -
Glasgow

Quick apply

Job details

Permanent | Full-time

Qualifications

Technical troubleshooting
Customer service call handling
Breakdown recovery
Continuous improvement
Technical support incident logging
Technical writing
IP networking
Customer support
Multidisciplinary collaboration
Fault diagnosis and repair
Communication skills
Help desk

Full job description

Linn Products is a well established, thriving and vibrant Glasgow company at the leading edge of designing and manufacturing music systems. Our product range spans the entire audio chain and we take pride in developing unique engineering solutions that push the boundaries of domestic audio reproduction.

We are proud of our collaborative and caring culture, focused on quality, performance and continuous improvement. Linn genuinely cares about our people and supporting their career development.

Due to continued success we are expanding our busy service team and seeking an additional Technical Support Advisor.

This role is the first line of technical expertise for our authorised retailers and trade partners. Day to day, the Technical Support Advisors offer advice on identifying issues, diagnosing faults and guiding partners to a satisfactory resolution. Technical Support also communicate closely with our design, engineering and manufacturing teams, driving continuous improvement by feeding back insights gained through retailer interactions.

Key Responsibilities:

Provide first-line technical support to our retailers and trade partners via phone and email.
Troubleshoot hardware, firmware, networking, and configuration issues.
Recommend clear next steps: configuration changes, onsite solutions or return to manufacturer.
Reproduce reported faults where possible to assist with investigation.
Feed recurring problems and insights back to other teams within the business to drive continuous improvement.
Document cases, fixes, and known issues to help build our knowledge base.
Contribute to retailer training materials and technical documents.

Essential Skills:

Excellent communication skills, both written and spoken.
A strong troubleshooting mindset and structured problemsolving skills.
Assertiveness on the phone with trade partners; calm under pressure and focused on a resolution.
The ability to prioritise your workload effectively and work independently.
Willing to work closely with other teams to identify and resolve design and manufacturing issues.

Beneficial Skills:

Basic understanding of common home/retail AV setups and IP networking fundamentals.
Confidence supporting connected hardware, AV integration and similar technical products.
Basic understanding of electronic principles.

To Apply:

If you'd like to work in a tightknit company where you can have a direct impact on product quality and design, and influence future product designs by providing constructive feedback to design and manufacturing teams, then apply for this role.

Quick apply

Refine Your Search

technical support advisor jobs in cumnock, eay

Technical Support Advisor

Gas Boiler Sales Advisor

Warranty Executive

HSE Advisor

Service Advisor

Senior Environmental Advisor

SHEQ Manager

Junior Commercial Advisor

JUNIOR SALES ADVISOR

Senior Enterprise Account Executive, HPC & AI - UK & Nordics

Pharmacy Technician

Veterinary Adviser Border Controls

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