1st / 2nd line it support Work, Jobs in Daventry, Nth (with Salaries)

IT Apprentice
Tgw Group —Market Harborough
- Maintenance
- Microsoft Office
- Communication skills
Quick apply
13d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Warwick
- Full-time
- Maintenance
- Windows
- Travel
- Free parking
- Annual leave
2d
2nd Line Support Technician
dbfb Ltd —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Maintenance
- Continuous improvement
- Mentoring
Quick apply
Applications Support Technician - Level 1
ASSA ABLOY —Olney
- Communication skills
11d
1st Line Support Analyst
Dawsongroup —Milton Keynes
- Full-time
- Communication skills
Quick apply
3d
1st line Support Engineer
Ekco —Milton Keynes
- Azure
- Computer networking
- Time management
- Annual leave
- Employee assistance programme
Quick apply
2nd Line Technical Analyst
Xerox —Nuneaton
- Full-time
- Windows
- Analysis skills
- Presentation skills
13d
Goods In Coordinator
Legends Global (Europe) —Coventry
- Continuous improvement
- Annual leave
- Employee assistance programme
4d
Event Executive
Legends Global (Europe) —Coventry
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
10d
Hospitality & Experiences Sales Executive
Legends Global (Europe) —Coventry
- Weekend availability
- Hospitality
- Customer service
- Business development
- Annual leave
- Employee assistance programme
4d
Back of House Manager
Legends Global (Europe) —Coventry
- Hospitality
- Inventory control
- Microsoft Office
- Annual leave
- Employee assistance programme
10d
General Manager
Legends Global (Europe) —Coventry
- Sales
- Business development
- Leadership
- Annual leave
- Employee assistance programme

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IT Apprentice

Tgw Group -
Market Harborough

Quick apply

Job details

Apprenticeship
13 days ago

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Ticket management
Maintenance
Microsoft Office Suite
Microsoft Office
Network infrastructure
Ticket management systems
Technical support incident logging
Network support
Software testing
Root cause analysis
BTEC
Communication skills
A Level
Help desk
VPN

Full job description

Job Introduction

As an apprentice, you’ll work alongside experienced professionals, supporting IT systems, troubleshooting technical issues, and learning to maintain essential infrastructure. Whether you're a recent school leaver or looking for a career change, this program will provide the training and mentorship needed to thrive in the ever-evolving tech industry.

WHAT YOU’LL BE HANDLING

Providing 1st and 2nd line user support via calls and logged issues on the ticketing system.
Managing and troubleshooting site-to-site and client-to-site VPNs using appropriate tools.
Proactively identifying and addressing ongoing technical issues, analysing reports to pinpoint root causes, and working with the Development Team to implement solutions or deliver training.
Escalating 3rd line issues while maintaining client communication until resolution.
Assisting in the support and maintenance of networks and servers.
Conducting Warehouse Control Systems code and module testing to support system upgrades and enhancements.
Working towards your Digital & Technology Solutions Professional L6 degree.

WHAT YOU’LL NEED

Minimum of 3 A-Levels/Level 3 BTEC IT
A passion for IT
self-driven and keen to learn
Microsoft Office skills
Proficient communication skills

Quick apply

Refine Your Search

1st / 2nd line it support jobs in daventry, nth

IT Apprentice

1st / 2nd Line IT Support Analyst

2nd Line Support Technician

Applications Support Technician - Level 1

1st Line Support Analyst

1st line Support Engineer

2nd Line Technical Analyst

Goods In Coordinator

Event Executive

Hospitality & Experiences Sales Executive

Back of House Manager

General Manager

I want to receive the latest job alerts for 1st / 2nd line it support in daventry, nth

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