Head of operations Work, Jobs in Debden, Ess (with Salaries)

Head of Operations
Uttlesford Citizens Advice —Saffron Walden
- £38,000 - £40,000 a year
- Part-time
- Hybrid work
- Serving
- Management
- Supervising experience
- Health & wellbeing programme
- Annual leave
Quick apply
Head of Customer Success
Cambrionix —Cambridge
- £85,000 - £90,000 a year
- Full-time
- Hybrid work
- Team management
- Free parking
- Life insurance
Quick apply
11d
Regional Head of Housing Services
Anchor —Chelmsford
- £84,406 a year
- Remote
- Leadership
Technical Facilities Services Coordinator | Operations Group | Estates and Facilities | LMB 2624
UK Research and Innovation (UKRI) —Cambridge
- £45,869 - £51,547 a year
- Full-time
- Supervising experience
- Team management
- Communication skills
Head of Operations - Non Food
Medirest —Cambridge
- From £65,000 a year
- Full-time
- Budgeting
- Leadership
Head of Branch
Gallagher Bassett —Chelmsford
- Full-time
- Presentation skills
- Continuous improvement
- Team management
Director of Operations
Clarins —Harlow
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Inventory control
- Computer literacy
- Employee assistance programme
- Employee discount
Head of Customer Services (Maternity Cover)
Clarins —Harlow
- Full-time
- Hybrid work
- Data analysis skills
- Continuous improvement
- Training & development
- Annual leave
- Employee assistance programme
Project Delivery & Capability Manager
Alzheimer's Research UK —Cambridge
- £50,000 a year
- Continuous improvement
- Team management
- Organisational skills
- Sick pay
New Business Project Manager - CAMM Family
MBDA —Stevenage
- £40,000 - £64,000 a year
- Overtime
- Hybrid work
- Management
- Project management
- Free parking
Office Manager (with Finance Skills)
Iprova —Cambridge
- Full-time
- Hybrid work
- Google Suite
- English
- Microsoft Office
- Employee stock ownership plan
Deputy Head of Teaching and Learning
Community College Initiative —Chelmsford
- £45,000 - £55,000 a year
- Full-time
- Education
- Continuous improvement
- Mentoring
- Free parking
Quick apply
12d
Business Development Manager
GreatFind Recruitment —Chipping Ongar
- £40,000 - £90,000 a year
- Full-time
- Business development
- Travel
- Contracts
Quick apply
Operations Manager
Advanced Utility Networks —Braintree
- Full-time
- Hybrid work
- Management
- Customer service
- Supervising experience
10d
Emergency Preparedness, Resilience and Response (EPRR) Officer
East and North Hertfordshire Teaching NHS Trust —Stevenage
- £39,959 - £48,117 a year
- Full-time
- Teaching
- Flexible schedule
11d
Assistant Director - Infrastructure
Homes England —Trumpington
- £85,862 - £100,140 a year
- Full-time
- Presentation skills
- Contracts
- Construction experience
- Annual leave
- Employee assistance programme
Deputy Business and Operations Manager
University of Cambridge —Cambridge
- £42,254 - £56,535 a year
- Doctoral degree
- University
- Team management
Health and Safety Manager - Asset and Property Management
Bidwells —Cambridge
- Full-time
- Continuous improvement
- Training & development
- Leadership
- Annual leave
General Manager
Camp Beaumont —Chelmsford
- £45,000 - £60,000 a year
- Full-time
- Continuous improvement
- Training & development
- Leadership
Head Of Customer Experience
Lookers —Chelmsford
- Full-time
- Travel
- Analytics
- Annual leave
Quick apply

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Head of Operations

Uttlesford Citizens Advice
Saffron Walden

Quick apply

Job details

Part-time
£38,000 - £40,000 a year

Benefits

Casual dress
Health & wellbeing programme
Annual leave
Company pension
Work from home
Employee assistance programme
On-site parking

Qualifications

Serving
Management
Operations management
Charity and third-sector experience
Process improvement
Supervising experience
Quality assurance
Bachelor's degree
Operational strategy development
Leadership
Team motivation leadership
Communication skills
Internal quality assurance
Operations leadership experience
Analytics

Full job description

Location: Saffron Walden (Hybrid options available)

Job Type: Part-Time (22.5 hours / 3 days per week)

Salary: £38,000 – £40,000 a year (FTE, pro rata)

About Us

Uttlesford Citizens Advice is a local charity dedicated to giving people the knowledge and confidence they need to find their way forward. We provide free, confidential, and impartial advice on money, legal, consumer, housing, and other problems, serving thousands of residents across Uttlesford every year.

Job Overview

We are seeking an experienced, proactive, and collaborative Head of Operations to join our senior leadership team. Working closely with the Chief Executive Officer, you will oversee day-to-day operations, lead our supervisor team, maintain high-quality advice standards, and ensure the smooth execution of our strategic goals.

If you thrive in operational management, line management, and community impact, this role offers a fantastic opportunity to shape local support services.

Key Responsibilities

Operational Leadership: Manage daily service delivery across physical and digital channels to ensure high accessibility and client satisfaction.
Team Management: Line manage, support, and develop Office Manger, Training Office and Supervisors.
Quality & Compliance: Oversee performance against Citizens Advice quality standards, auditing processes, and contract KPIs.
Resource Management: Optimise scheduling, workflow management, and operational systems for max efficiency.
Strategy & Collaboration: Support the CEO and Board of Trustees in developing and executing operational plans aligned with organisational growth.

Requirements & Qualifications

Leadership Experience: Proven track record in operational management, team leadership, or service management (charity or public sector experience is a plus).
People Management: Skilled in supporting, motivating, and managing staff and/or volunteers.
Problem-Solving & Organisation: Strong organisational, analytical, and process-improvement skills.
Communication: Excellent interpersonal and written communication skills.
Commitment: A passionate commitment to the aims, values, and equality principles of Citizens Advice.

Benefits

Flexible working options (Hybrid working negotiable post-induction/training)
28 days annual leave pro rata
Employee Assistance Programme (EAP)
Pension scheme
Supportive, values-driven team culture

How to Apply

Interested candidates can download the full Job Pack and Application Form from our website https://www.uttlesfordca.org.uk/news/ or request it directly by emailing [email protected]

Please note: We do not accept CVs alone; a completed application form is required to be considered for this role.

Application Deadline: 16th August 2026

Pay: £38,000.00-£40,000.00 per year

Benefits:

Casual dress
Company pension
Health & wellbeing programme
On-site parking
Work from home

Work Location: In person

Quick apply

Refine Your Search

head of operations jobs in debden, ess

Head of Operations

Head of Customer Success

Regional Head of Housing Services

Technical Facilities Services Coordinator | Operations Group | Estates and Facilities | LMB 2624

Head of Operations - Non Food

Head of Branch

Director of Operations

Head of Customer Services (Maternity Cover)

Project Delivery & Capability Manager

New Business Project Manager - CAMM Family

Office Manager (with Finance Skills)

Deputy Head of Teaching and Learning

Business Development Manager

Operations Manager

Emergency Preparedness, Resilience and Response (EPRR) Officer

Assistant Director - Infrastructure

Deputy Business and Operations Manager

Health and Safety Manager - Asset and Property Management

General Manager

Head Of Customer Experience

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