Senior customer service Work, Jobs in Denbigh, Den (with Salaries)

Finance Officer
Lock Stock Self Storage —Denbigh
- £34,000 - £38,000 a year
- Full-time
- Financial services
- Communication skills
- Free parking
- Annual leave
Quick apply
14d
On Site Manager (Events, Film & TV)
Armadillo Gear —Chester
- £30,000 - £45,000 a year
- Full-time
- Management
- Social media management
- Customer service
Quick apply
Account Manager (Marketing Agency)
ArmstrongB2B —Chester
- £30,000 - £50,000 a year
- Full-time
- Travel
- In-person
- Marketing
- Gym membership
Quick apply
Project Manager (Marketing Agency)
ArmstrongB2B —Chester
- £30,000 - £50,000 a year
- Full-time
- Sales
- Travel
- Budgeting
- Gym membership
Quick apply
14d
HR Case Manager- Deeside
Iceland —Deeside
- Full-time
- Databases
- Analysis skills
- Human resources
- Free parking
- Work from home
Environmental Support Officer – Welsh Essential
Welsh Assembly Government Communication Centre Home —North Wales
- £30,754 - £34,997 a year
- Full-time
- Travel
- In-person
- Leadership
- Annual leave
People Team Assistant
Glyndŵr University —Wrexham
- £26,701 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
9d
Deputy General Manager
Verbatim Education —Chester
- £35,000 - £37,000 a year
- Full-time
- Inventory control
- Sales
- Recruiting
Quick apply
Senior Customer Service Advisor
Brakes —Ewloe
- £28,950 a year
- Weekend availability
- Team management
- Training & development
- Employee discount
2d
Assistant Store Manager (Full-Time)
Pandora Jewelry —Llandudno
- £25,000 - £38,400 a year
- Full-time
- Customer service
- Organisational skills
- Training & development
- Employee discount
Senior Transport Planner - Route Planning Operations & Systems
Williams Haulage —Sandycroft
- £40,000 - £45,000 a year
- Full-time
- Continuous improvement
- In-person
- Communication skills
Quick apply
6d
Sterile Services Supervisor
Betsi Cadwaladr University Health Board —Bodelwyddan
- £26,813 - £27,890 a year
- Full-time
- Team management
- Training & development
3h
Account Director (Marketing Agency)
ArmstrongB2B —Chester
- £40,000 - £80,000 a year
- Full-time
- Up to 50% travel
- Business development
- Team management
- Gym membership
Quick apply
Modern Apprentice (Libraries)
Conwy County Borough Council —Colwyn Bay
- Full-time
- Customer service
8d
Team Leader
HM Courts & Tribunal Service —Liverpool
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
2d
Family Service Assistant
Ronald McDonald House —Birkenhead
- £24,500 a year
- Temporary
- Computer skills
- Communication skills
Quick apply
Operations Specialist I-III (UK)
Airspace —Liverpool
- £36,000 - £65,000 a year
- Remote
Quick apply
9d
Soft Services Contract Manager
CBRE —Chester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Mobile Care Assistant
McCarthy & Stone —Llandudno
- £14.50 an hour
- Part-time
- Driving
- Travel
- Cleaning
- Employee discount
- Life insurance
Quick apply
Selling Sales Manager
Annesley Gandon —Whitford
- £40,000 - £80,000 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
Quick apply

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Finance Officer

Lock Stock Self Storage
Denbigh

Quick apply

Job details

Permanent | Full-time
£34,000 - £38,000 a year
14 days ago

Benefits

Free parking
Additional leave
Cycle to work scheme
Annual leave
Canteen
Company events
Employee discount
Bereavement leave
Sick pay
On-site parking

Qualifications

Financial reconciliation support
ACA
Payment allocation
Accounts Receivable Credit Control
Customer account reconciliation
Month-end financial reconciliation
Financial services
Finance and accounting experience
Sage 50 Accounting
Payment run preparation
Communication skills
AAT
Account reconciliation

Full job description

Job Title

Finance Officer

Location

Denbigh Head Office

About us

Lock Stock Self Storage is the largest container storage company in the UK. We are a modern, dynamic and growing business operating across multiple sites, providing storage solutions to a wide range of customers.

About the role

We are looking for an experienced Finance Officer to take day-to-day ownership of core finance operations across six group companies. Based in person at our Denbigh Head Office (this is not a remote role) and working within a small team, you will be a trusted and hands-on member of the finance function, ensuring that banking, ledger activity, supplier payments, customer refunds and tax-related processes are accurate, timely and well controlled.

This is a role requiring sound accounts experience, confidence working across multiple legal entities and the judgement to manage priorities independently. You will also act as the first point of contact for all banking matters and build effective relationships with banks, colleagues, suppliers, customers and professional advisers.

Key Responsibilities

· Own the day-to-day banking arrangements for all six group companies, including online banking administration, account maintenance, payment controls and resolution of banking queries.

· Act as the first point of contact for banks and other financial service providers, coordinating documentation, mandates, user access and information requests.

· Manage daily cash positioning and bank reconciliations across the group, investigating and resolving discrepancies promptly.

· Own the sales ledger, including allocation of customer receipts, control account reconciliations, aged debt review and the timely resolution of account queries.

· Manage purchase payment runs across the group, checking that invoices and approvals are complete, maintaining appropriate segregation of duties and ensuring suppliers are paid accurately and on time.

· Process and control customer refunds, verifying entitlement and approval before payment and maintaining a clear audit trail.

· Chase outstanding company credit-card receipts from cardholders, check that supporting documentation is complete and post the transactions accurately and promptly into Sage.

· Process recurring customer payment collections and investigate rejected or unmatched transactions.

· Prepare and liaise with external accountants to review relevant tax returns, and maintain accurate supporting records in line with statutory deadlines.

· Maintain strong financial controls and accurate accounting records across all six companies, identifying issues and recommending practical improvements.

· Support month-end and year-end close through reconciliations, ledger reviews, journals and preparation of supporting schedules.

· Respond to finance-related queries from customers, suppliers and colleagues, escalating material issues appropriately.

Skills & Experience

Essential

· Solid practical accounts experience, ideally gained in a multi-company or group environment.

· AAT qualified, studying towards AAT, or able to demonstrate an equivalent level of competence through relevant experience.

· Hands-on experience of online banking, bank reconciliations, sales ledger and supplier payment processes.

· Experience preparing tax returns with a good understanding of supporting records and deadlines.

· Strong understanding of financial controls, authorisation processes and the importance of a complete audit trail.

· Confident Excel and accounting-system skills, with the ability to reconcile and investigate financial information accurately.

· Practical experience using Sage Line 50 and Sage 200, including the accurate posting and reconciliation of credit-card transactions.

· Excellent attention to detail, sound judgement and the ability to manage competing deadlines without close supervision.

· Clear, professional communication skills and the confidence to deal directly with banks, advisers, customers, suppliers and senior colleagues.

Desirable

· Working across several legal entities with intercompany transactions and reconciliations.

· Improving finance processes and controls in a growing owner-managed business.

Personal Attributes

· Discreet, trustworthy and consistently professional when handling confidential financial, commercial and personal information.

· Accountable and dependable, with a strong sense of ownership and a commitment to seeing tasks through to completion.

· Organised and methodical, able to prioritise effectively and maintain accuracy when working across six group companies.

· Confident and tactfully persistent when following up missing credit-card receipts or other financial information.

· Calm and solutions-focused, using sound judgement to resolve issues and knowing when to escalate material concerns.

· Approachable and collaborative, able to build constructive working relationships while maintaining appropriate financial controls.

Salary & benefits

£34,000 - £38,000 depending on experience
You will be joining a strong, well-connected and supportive team
You will be working in a large, spacious, modern office with refreshments included (during office attendance)
Free on-site parking
28 days annual leave, increasing incrementally to 33 days after five years’ service
Additional 1.5 days leave in December (Christmas Eve, New Year’s Eve and Christmas party day)
Your personal development is important to us and training will be provided
Your pay will be reviewed annually
5 days paid sickness leave per year
We hold at least two fully paid social events each year

Pay: £34,000.00-£38,000.00 per year

Benefits:

Additional leave
Bereavement leave
Canteen
Company events
Cycle to work scheme
Employee discount
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

senior customer service jobs in denbigh, den

Finance Officer

On Site Manager (Events, Film & TV)

Account Manager (Marketing Agency)

Project Manager (Marketing Agency)

HR Case Manager- Deeside

Environmental Support Officer – Welsh Essential

People Team Assistant

Deputy General Manager

Senior Customer Service Advisor

Assistant Store Manager (Full-Time)

Senior Transport Planner - Route Planning Operations & Systems

Sterile Services Supervisor

Account Director (Marketing Agency)

Modern Apprentice (Libraries)

Team Leader

Family Service Assistant

Operations Specialist I-III (UK)

Soft Services Contract Manager

Mobile Care Assistant

Selling Sales Manager

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