Practice business manager (operations and growth) Work, Jobs in Devon (with Salaries)

Practice Business Manager (Operations and Growth)
Parkhill Dental Limited —Torquay
- £35,000 - £55,000 a year
- Full-time
- Hospitality
- Recruiting
- Contracts
Quick apply
1d
Customer Service / Project Manager
GK Signs & Screenprint Ltd —Exeter
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Analysis skills
- Maths
- Free parking
Quick apply
HR Manager
Eaton —South Molton
- Oracle
- Writing skills
- Microsoft Office
Project Support Administator
Gallifordtry —Exeter
- Full-time
- Microsoft Word
- Computer literacy
- Administrative experience
- Employee assistance programme
- Employee discount
Individual Giving Manager
British Hen Welfare Trust —South Molton
- £35,000 - £40,000 a year
- Part-time
- Hybrid work
- CRM software
- Salesforce
- Analysis skills
- Work from home
Quick apply
12d
Store Manager - Exeter
Tesla —Exeter
- English
- Team management
- Mentoring
Service Management Analyst
BT —Exeter
- £31,529 a year
- Organisational skills
- Communication skills
- Gym membership
GBP 8272 Community Law Clinic Assistant
University of Exeter —Exeter
- From £28,029 a year
- Hybrid work
- Microsoft Word
- Writing skills
- University
12d
Technical Director, Capture Management Lead - Water
AECOM —Exeter
- Full-time
- Hybrid work
- Management
- Business development
- Travel
Systems Administrator
Deciphex —Exeter
- Weekend availability
- Hybrid work
- Google Suite
- Computer Science
- Bachelor's degree
- Annual leave
Quick apply
NPI Technician
Gooch & Housego Torquay —Torquay
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Communication skills
Quick apply
Lead SHEQ Advisor
JN Bentley —Exeter
- Full-time
- Travel
- Mentoring
- Training & development
Quick apply
Helpdesk Operator
Emcor —Paignton
- £11,091 a year
- Part-time
- Computer literacy
- Computer skills
- Employee assistance programme
- Referral programme
Quick apply
Senior Electronics Design Engineer
Gooch & Housego Torquay —Torquay
- Full-time
- Bachelor's degree
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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Practice Business Manager (Operations and Growth)

Parkhill Dental Limited
Torquay

Quick apply

Job details

Permanent | Full-time
£35,000 - £55,000 a year
1 day ago

Qualifications

Hospitality
Dental experience
Team leadership
Dental receptionist
Payroll administration
Payroll management
Patient service
Performance management
Care Quality Commission compliance oversight
Recruiting
Contracts
Management reporting
Care Quality Commission standards
Business management
Communication skills
Team management in senior healthcare role

Full job description

About Parkhill Dental

Parkhill Dental is an established mixed NHS and private dental practice in Torquay, with a growing private and referral base, a strong clinical team and ambitious plans for the future.

We believe that the business deserves the same quality of leadership, organisation and attention to detail as the dentistry we provide.

The opportunity

We are looking for an experienced manager to lead the day-to-day business operation of the practice and turn our agreed plans into consistent results.

You will lead through an established management structure that includes responsibility for compliance, the nursing team, treatment co-ordination and reception. Your role will be to set expectations, monitor performance, develop the people responsible for each area and make sure agreed actions are completed.

This is a senior operational leadership role with genuine authority within clearly agreed boundaries. You will work directly with the Principal and an external dental business coach.

Your responsibilities will include:

- Leading, supporting and developing the practice team leads through structured meetings, objectives and scorecards

- Managing the reception team and maintaining excellent telephone, diary and patient-service standards

- Maintaining a reliable performance dashboard covering enquiries, new patients, consultation conversion, treatment uptake, diary utilisation and patient experience

- Monitoring NHS contract performance and UDA delivery

- Working with the compliance lead to maintain CQC readiness, identify risks and make sure agreed actions are completed

- Leading recruitment, induction, appraisal, absence and performance-management processes

- Preparing clear management information, identifying variances and recommending corrective action

- Providing accurate payroll, payment-run and cash-requirement information for approval and processing by authorised colleagues

- Implementing the annual business plan and reporting progress, risks and recommendations to the Principal

- Improving systems, accountability and communication across the practice

About you

We are looking for someone who is ambitious, humble and good with people.

You will need:

- Management experience that includes responsibility for people and business performance

- Evidence of improving revenue, utilisation, conversion, customer experience, efficiency or retention

- Confidence working with KPIs, dashboards and management information

- The ability to hold people accountable in a clear, fair and constructive manner

- The discipline to succeed through a team rather than becoming the person who does everything

- Strong communication, organisation and problem-solving skills

- The confidence to bring recommendations to the Principal, not simply report problems

Dental experience is desirable but not essential. We welcome applications from experienced managers in healthcare, hospitality, retail and other regulated or premium-service environments.

Knowledge of CQC requirements or NHS dental contracts would be helpful, but the ability and willingness to learn quickly are more important.

What we offer

- A well-established and well-invested practice

- A clearly defined management structure

- Meaningful authority and direct access to the Principal

- Support from an external dental business coach

- The opportunity to influence the growth and development of the practice

- A role in which your leadership and commercial contribution will be visible and valued

How to apply

Please send your CV and a covering note of no more than half a page to: [email protected].

Tell us about the best business result you have delivered, how you measured it and how you achieved it through other people.

Pay: £35,000.00-£55,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

practice business manager (operations and growth) jobs in devon

Practice Business Manager (Operations and Growth)

Customer Service / Project Manager

HR Manager

Project Support Administator

Individual Giving Manager

Store Manager - Exeter

Service Management Analyst

GBP 8272 Community Law Clinic Assistant

Technical Director, Capture Management Lead - Water

Systems Administrator

NPI Technician

Lead SHEQ Advisor

Helpdesk Operator

Senior Electronics Design Engineer

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