Line support analyst Work, Jobs in Dinnington, Syk (with Salaries)

1st Line Support Analyst
Debenhams Group —Tinsley
- Full-time
- Customer service
- Communication skills
Quick apply
5d
IT Support Analyst
UnionLine —Sheffield
- From £24,479 a year
- Full-time
- Microsoft Outlook
- Maintenance
- Organisational skills
- Free parking
- Sick pay
Quick apply
4d
Data Analyst
University of Sheffield —Sheffield
- £32,080 - £39,906 a year
- Full-time
- Hybrid work
- Analysis skills
- School
- Annual leave
- Employee discount
13d
Desktop Support Analyst
Brightwell —Chesterfield
- Analysis skills
- Travel
- Computer networking
- Free parking
- Employee assistance programme
Service Desk Analyst
Sheffield Hallam University —Sheffield
- £28,031 - £31,236 a year
- Full-time
5d
Customer Service Representative
R Line Associates —Sheffield
- £14 - £16 an hour
- Full-time
- CRM software
- English
- In-person
- Free parking
Quick apply
3d
IT Support Analyst -2nd Line
DFS —Doncaster
- Overtime
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Data and IT analyst
Alpha May Care First Limited —Wakefield
- Up to £27,000 a year
- Full-time
- Microsoft Excel
- Azure
- Data analysis skills
- Health & wellbeing programme
- Sick pay
Quick apply
12d
IT Service Desk Analyst
DFS —Doncaster
- Weekend availability
- Analysis skills
- In-person
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
13d
NOC/NSCC Technician I
Transaction Network Services —Sheffield
- 12 hour shift
- Time management
11d
ERP Business Analyst
Sheffield Forgemasters Engineering Ltd —Sheffield
- Full-time
- ERP systems
- Communication skills
- Employee assistance programme
IT Service Desk Analyst
Stoneacre —Doncaster
- £25,000 - £30,000 a year
- Full-time
- Communication skills
Quick apply
IT Application Support
Advanced Supply Chain Group —Sheffield
- £30,000 - £43,000 a year
- Full-time
- Hybrid work
- Annual leave
Senior Applications Analyst
Keepmoat Homes —Doncaster
- Full-time
- Agile
- Training & development
- Employee assistance programme
- Employee discount
5h
Senior Financial Analyst
Department for Education —Sheffield
- £42,806 a year
- Part-time
- Analysis skills
- Presentation skills
- Travel
Group People Data Analyst
Tunstall UKI —Goole
- Hybrid work
- Data analysis skills
- Business
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Quality Co-ordinator
Amey Ltd —Goole
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Annual leave
- Employee discount
Quick apply
7d
Qualified Asbestos Surveyor / Asbestos Analyst / Asbestos Consultant
Bradley Environment —Wakefield
- £32,000 - £45,000 a year
- Overtime
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
21h
Quantity Surveyor
UK Atomic Energy Authority —West Burton
- £40,402 a year
- Full-time
- Continuous improvement
- Mentoring
- Contracts
- Annual leave
- Employee assistance programme
Quantity Surveyor
STEP —Retford
- £40,402 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Contracts
- Annual leave
- Employee assistance programme
Quick apply

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1st Line Support Analyst

Debenhams Group -
Tinsley

Quick apply

Job details

Full-time
5 days ago

Benefits

Season ticket loan
Company pension

Qualifications

Technical troubleshooting
Desktop support
TCP
Customer service
User account provisioning
Ticket management
Warehouse management system
User account management
Computer hardware
Ticket management systems
Technical support incident logging
Network support
IP networking
IT incident logging
Communication skills
Active Directory
Identity & access management

Full job description

THE ROLE

At Debenhams Group, we are on a journey of transformation, revitalising our brand, culture, and connection with colleagues and customers alike. In a fast-changing retail environment, effective and authentic communication is vital to building trust, aligning our teams, and amplifying the impact of our work across internal and external audiences.

Are you a proactive problem solver with a passion for IT and technology? We are looking for an energetic 1st Line Support Analyst to join our busy warehouse and logistics team.

In this hands-on, fast-paced role, you will be the first point of contact for resolving day-to-day IT issues, supporting both office staff and warehouse operational teams. From maintaining hardware on the warehouse floor to troubleshooting software, your work will keep our operations running smoothly.

This role will be based out of our Sheffield Distribution Centre

Working Hours: 4 days on 4 days off 2pm until 2am

WHAT YOU'LL BE DOING

Tier 1 Technical Support: Act as the first point of contact for IT issues logged via phone, email, or ticketing system.

Hardware & Equipment Maintenance: Set up, configure, and troubleshoot hardware including PCs, laptops, label printers, barcode scanners, and handheld mobile terminals (PDAs).
Warehouse Systems Support: Assist staff with basic technical queries relating to our Warehouse Management System (WMS), inventory software, and network equipment.
User & Access Management: Create, manage, and reset passwords and user accounts across Microsoft 365, Active Directory, and internal platforms.
Network & Infrastructure: Perform basic troubleshooting for local network connections, Wi-Fi access points, and network printing issues across the warehouse floor.
Asset Tracking & Documentation: Keep precise records of IT inventory, issue logs, and resolution steps for future reference.

WHAT WE LOOK FOR

Experience: 6+ months experience in an IT support/helpdesk role (or a relevant qualification/apprenticeship in Information Technology).
Technical Skills:
- Solid understanding of Windows 10/11 and Microsoft 365 administration.
- Basic knowledge of networking concepts (TCP/IP, DHCP, Wi-Fi troubleshooting).
- Familiarity with hardware setups (PCs, monitors, label/thermal printers).
Personal Attributes:
- Strong communication and customer service skills.
- Excellent problem-solving abilities with a "can-do" attitude.
- Ability to thrive and adapt in a active, fast-moving warehouse environment.
Desirable (Nice-to-Have):
- Experience with warehouse/logistics tech.
- Familiarity with industrial equipment like zebra printers or handheld scanners.

WORKING WITH US

At Debenhams Group we thrive on change, innovation, and pace. Every challenge is an opportunity, and every day is a chance to push boundaries. If you’re someone who embraces the unknown, thrives in a fast-moving, high-growth environment, and is ready to shape the future of retail, you’ll love it here. We want visionaries, disruptors, and doers—people who bring fresh thinking, relentless energy, and the drive to make an impact.

WHY JOIN US

Our mission is to create a workplace where everyone is respected, individual differences are valued, and people can be themselves at work — without exception.

2025 was a year of significant change for the Group. 2026 is about bold moves, real results and unstoppable momentum. If that excites you, you belong at Debenhams Group.

Our benefits include (subject to level and eligibility):

Highly competitive bonus scheme, company pension, share schemes, private medical cover and life assurance
Discount across all brands
Comprehensive wellbeing package
Ongoing learning and development with strong internal progression
Free season ticket loan

#LI-DH1 #Debenhamsgroup

Quick apply

Refine Your Search

line support analyst jobs in dinnington, syk

1st Line Support Analyst

IT Support Analyst

Data Analyst

Desktop Support Analyst

Service Desk Analyst

Customer Service Representative

IT Support Analyst -2nd Line

Data and IT analyst

IT Service Desk Analyst

NOC/NSCC Technician I

ERP Business Analyst

IT Service Desk Analyst

IT Application Support

Senior Applications Analyst

Senior Financial Analyst

Group People Data Analyst

Quality Co-ordinator

Qualified Asbestos Surveyor / Asbestos Analyst / Asbestos Consultant

Quantity Surveyor

Quantity Surveyor

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