Director of Work, Jobs in Ditchling, Esx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Director of Marketing
Caremark Limited —Worthing
- £100,000 a year
- Full-time
- Hybrid work
- Marketing
- Master's degree
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
1d
Account Director
OCS Group —Crawley
- Remote
- Continuous improvement
- Budgeting
Quick apply
Senior Director of Service Delivery
WTW —Reigate
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee assistance programme
Commercial Director
Lewis Business Media —Uckfield
- £55,000 - £75,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Business development
- Analysis skills
- Free parking
Quick apply
13d
Head of Literacy - English/Literacy
Northease Manor School —Lewes
- Full-time
- Team management
- School
- Marketing
- Free parking
- Health & wellbeing programme
Quick apply
Executive Director for the Office of Zero Inequities
University of Brighton —Brighton
Director of Inclusion and Wellbeing
East Surrey College —Redhill
- £66,864.80 a year
- 8 hour shift
- Management
- No degree
- Leadership
- Free parking
13d
Global Head of Supply Chain
Servomex —Crowborough
- £100,000 - £130,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Master's degree
- Continuous improvement
6d
Event Director
William Reed Ltd —Gatwick Airport
- Full-time
- Hybrid work
- Travel
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Head of Commercial
Littlewood —Battle
- £90,000 - £110,000 a year
- Hybrid work
- Continuous improvement
- Contracts
- Budgeting
Quick apply
Creative Director
Ancient + Brave —Lewes
- Full-time
- Team management
- Employee assistance programme
- Employee discount
Head of EU Marketing
Ancient + Brave —Lewes
- Full-time
- Spanish
- Team management
- Communication skills
- Employee assistance programme
- Employee discount
Head of Equality, Diversity & Inclusion
Surrey and Sussex Healthcare NHS Trust —Redhill
- £79,504 - £91,609 a year
- Full-time
6d
Director of Facilities and Estates
East Surrey College —Redhill
- £73,056.34 a year
- Free parking
11d
PRT - Transitions Director
LegalAndGeneral —Brighton and Hove
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Communication skills
- Employee discount
Quick apply
Head of Communications and Engagement
Cranleigh School —Cranleigh
- £65,000 - £75,000 a year
- Full-time
- School
Data Engagement Director
Capgemini —Worthing
- Hybrid work
- Management
- Business development
- Agile
Head of Procurement - Semi Chamber Solutions Division (VSC)
Atlas Copco Group —Burgess Hill
- Hybrid work
- Continuous improvement
- In-person
- Leadership
5d
Conversion Services Director
Fresh Egg —Worthing
- Full-time
- Hybrid work
- Presentation skills
- In-person
- Analytics
- Work from home
- Sick pay
Quick apply

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

director of jobs in ditchling, esx

Sr.Dir,Patient Experience

Director of Marketing

Account Director

Senior Director of Service Delivery

Commercial Director

Head of Literacy - English/Literacy

Executive Director for the Office of Zero Inequities

Director of Inclusion and Wellbeing

Global Head of Supply Chain

Event Director

Head of Commercial

Creative Director

Head of EU Marketing

Head of Equality, Diversity & Inclusion

Director of Facilities and Estates

PRT - Transitions Director

Head of Communications and Engagement

Data Engagement Director

Head of Procurement - Semi Chamber Solutions Division (VSC)

Conversion Services Director

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