& accommodations guest services Work, Jobs in Dodington, Som (with Salaries)

Residence Co-ordinator
Here! Students —Cardiff
- £25,603.50 a year
- Full-time
- Heavy lifting
- Sales
- Customer service
- Health & wellbeing programme
- Life insurance
Quick apply
5d
Reception Team Member
Unity Holidays —Brean
- Part-time
- Hospitality
- Customer service
- Administrative experience
- Employee assistance programme
Quick apply
Careers and Higher Education Advisor
Cardiff Sixth Form College —Cardiff
- £27,605.02 a year
- Part-time
- Microsoft Office
- Administrative experience
- University
- Free parking
- Store discount
Quick apply
Accommodation - Accommodation Supervisor - HK1
Parkdean Resorts —Sandford
- £13.97 an hour
- Weekend availability
- Supervising experience
- Resort
- Store discount
- Employee assistance programme
Quick apply
Events Supervisor
The Vale Resort —Vale of Glamorgan
- Up to £27,341.27 a year
- Full-time
- Customer service
- Hotel
- Communication skills
- Free parking
- Employee discount
Casual Food & Beverage Assistant
Millennium Hotel and Resorts UK —Cardiff
- Up to £12.71 an hour
- Part-time
- Bar
- Customer service
- Hotel
- Free parking
- Referral programme
Quick apply
Receptionist
VINCI Facilities UK —Cardiff
- Part-time
- Bilingual
- English
- Administrative experience
- Annual leave
- Employee discount
Hotel Receptionist
The Luttrell Arms Hotel —Dunster
- From £12.80 an hour
- Part-time
- Hospitality
- Microsoft Excel
- Sales
- Employee discount
Quick apply
12d
Housekeeping Team Member
Unity Holidays —Brean
- Up to £13.71 an hour
- Part-time
- Maintenance
- Resort
- Time management
- Employee assistance programme
Quick apply
Part-Time Room Attendant
Millennium Hotel and Resorts UK —Cardiff
- £11,896.56 a year
- Part-time
- Hotel
- Annual leave
- Employee discount
Quick apply
Casual Room Attendant
Millennium Hotel and Resorts UK —Cardiff
- £12.71 an hour
- Hotel
- Annual leave
- Employee discount
Quick apply
Supervisor Plus
Butlin's —Minehead
- £31,000 a year
- Full-time
- Sales
- Supervising experience
- Driving
Security Team Member (SIA Qualified)
Butlin's —Minehead
- Full-time
- Customer service
- Resort
Food and Beverage Assistant
George & Pilgrim, Glastonbury —Glastonbury
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
5d
Spa Therapist
The Vale Resort —Vale of Glamorgan
- Customer service
- Hotel
- IT
- Employee discount
Receptionist
Dalata —Cardiff
- Part-time
- Customer service
- Hotel
- Restaurant
- Employee assistance programme
Quick apply
1d
General Manager
SA Brains —Llandaff
- Up to £45,000 a year
- Hotel
- University
- School
Quick apply
Bar staff / 6790 - The Star Inn, Honiton
J D Wetherspoon plc —Honiton
- £12.81 an hour
- Weekend availability
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
6d
Kitchen staff / 5501 - The Duke of Wellington, Minehead
J D Wetherspoon plc —Minehead
- £12.91 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
5d
Housekeeping Porter
Haven —Burnham-on-Sea
- Up to £12.71 an hour
- Part-time
- Employee discount
Quick apply

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Residence Co-ordinator

Here! Students
Cardiff

Quick apply

Job details

Permanent | Full-time
£25,603.50 a year
5 days ago

Benefits

Health & wellbeing programme
Company pension
Company events
Private medical insurance
Life insurance
Sick pay

Qualifications

Heavy lifting
Sales
Customer service
GCSE
English
Microsoft Office
Communication skills

Full job description

Residence Co-ordinator

We are seeking a Residence Co-ordinator to support the Operations Manager and the wider team at our student residence The West Wing, Cardiff.

Our Residence Co-ordinators are responsible for ensuring that a high standard of customer service and administrative support is provided to our residents. You will be the first point of contact on the main reception desk, dealing with all front-line queries both face-to-face and over the telephone, providing high quality customer service.

Main Responsibilities:

Be the first point of contact for students, visitors and guests, providing front desk and telephone support
Deal with resident and customer queries as and when and in accordance with company policy.
Manage the post/parcels, receiving in and handing out parcels
Assist in arranging and conducting sales viewings for prospective residents in order to assist student renewal and sales.
Provide general administrative support to the management team including filing, photocopying, monitoring posters/notices, receiving and distributing post to residents.
Maintain records of students and occupancy lists.
Engaging with residents to help provide a ‘home-from-home’ experience.
Assisting Student Experience events and administration.
Assisting residents who have lost keys/entry fobs.
Respond to complaints in accordance with site guidelines, providing support where necessary.
Ensuring a high standard of customer service at all times.
Ensuring customer expectations and satisfaction is achieved in line with the National Code of Standards

Role Specific Skills and Abilities:

Fluent English required.
Ability to work without supervision maintaining a high level of accuracy and attention to detail.
Good time management
Proactive and strong ability to problem solve, multi-task, plan and organise.
Excellent oral and written communication and customer-facing skills and ability to deal with difficult situations. Proven ability to engage with customers, colleagues and third-party suppliers.
Ability to manage own time effectively, prioritising tasks when required, multitasking and meeting deadlines. A calm and professional manner, able to work without constant supervision.
Ability to undertake repetitive heavy lifting with appropriate equipment if necessary.
A good understanding of business coupled with a professional attitude.
IT literate, competent user of Microsoft Office and StuRents
Experience in a customer facing role in PBSA would be an advantage.

About us:

Being a member of the Now Student Living team requires an appreciation for the dedication our core vison to be the best choice for our students and our clients, as an innovative industry leader, to inspire them and grow together. Our Vision and Values are fundamental to Now Student Living’s ultimate mission to provide a safe and welcoming environment for our residents, colleagues and visitors.

Vision and Values

At Here Student Living, we stand for core brand values of Community, Accessibility and Sustainability. Three pillars that inspire our brand name through everything we do.

Our Residence Teams help shape and contribute to our community, giving back in the most environmentally friendly way, whilst being on hand with 1-2-1 support with your studies, accommodation maintenance or something more personal.

Job Types: Full-time, Permanent

Pay: £25,603.50 per year

Benefits:

Company events
Company pension
Health & wellbeing programme
Life insurance
Private medical insurance
Sick pay

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 1 year (required)
Sales: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

& accommodations guest services jobs in dodington, som

Residence Co-ordinator

Reception Team Member

Careers and Higher Education Advisor

Accommodation - Accommodation Supervisor - HK1

Events Supervisor

Casual Food & Beverage Assistant

Receptionist

Hotel Receptionist

Housekeeping Team Member

Part-Time Room Attendant

Casual Room Attendant

Supervisor Plus

Security Team Member (SIA Qualified)

Food and Beverage Assistant

Spa Therapist

Receptionist

General Manager

Bar staff / 6790 - The Star Inn, Honiton

Kitchen staff / 5501 - The Duke of Wellington, Minehead

Housekeeping Porter

I want to receive the latest job alerts for & accommodations guest services in dodington, som

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