Planners & Work, Jobs in Dorchester, Dor (with Salaries)

Call Handler / Trip Planner
GP METALS & SPARES LTD —Weymouth
- £13 - £15 an hour
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick apply
6d
Business Support Manager
The Agincare Group —Portland
- Up to £41,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Referral programme
Quick apply
7d
Territory Manager
McCurrach Careers —Yeovil
- Up to £28,000 a year
- Full-time
- Sales
- Travel
- Annual leave
- Employee assistance programme
Continuous Improvement Coordinator
Harmony Fire —Yeovil
- Full-time
- Analysis skills
- Continuous improvement
- Travel
Quick apply
Territory Manager
Avidity —Yeovil
- Up to £28,000 a year
- Full-time
- Sales
- Travel
- Annual leave
- Employee assistance programme
Sales Manager
Heights Hotel —Portland
- £14.24 - £17.50 an hour
- Weekend availability
- Hospitality
- Sales
- Hotel
- Free parking
- Employee assistance programme
Quick apply
11d
Manufacturing Planner
Thales —Templecombe
- Full-time
- Annual leave
- Employee assistance programme
Retail Planning Manager
Screwfix —Yeovil
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- IT
- Employee discount
- Flexible schedule
2d
Supply Chain Planner
Tower Supplies —Poole
- £30,000 - £33,000 a year
- Full-time
- Data analysis skills
- Warehouse experience
- Communication skills
Quick apply
Administrator – Accountancy Services
Ward Goodman —Ferndown
- £26,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
Highways Maintenance Operative
Kier Group —Yeovil
- Full-time
- Flexible schedule
Senior Planner
JN Bentley —Poole
- Full-time
- Civil engineering
- Engineering
- Travel
Quick apply
Planner
JN Bentley —Poole
- Full-time
- Civil engineering
- Engineering
- Travel
Quick apply
Semi Senior or Senior, Business Services
Albert Goodman LLP —Yeovil
- Employee assistance programme
Project Manager
Gallifordtry —Bournemouth
- Full-time
- Engineering
- Project management
- Bachelor's degree
- Employee assistance programme
- Employee discount
Lead IVVQ Engineer
Thales —Templecombe
- Full-time
- Management
- Microsoft Office
- Quality control
- Annual leave
- Employee discount
Senior Project Manager
Gallifordtry —Bournemouth
- Full-time
- Engineering
- Bachelor's degree
- Contracts
- Employee assistance programme
- Employee discount
2d
Electrical Project Engineer
Gallifordtry —Bournemouth
- Full-time
- Travel
- Employee assistance programme
- Employee discount
Wealth Planning Team Leader - Wealth Management
Barclays —Bournemouth
- Travel
- Financial services
- Communication skills
Third Party Liaison Lead
JN Bentley —Poole
- Full-time
- Communication skills
Quick apply

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Call Handler / Trip Planner

GP METALS & SPARES LTD
Weymouth

Quick apply

Job details

Full-time
£13 - £15 an hour
6 days ago

Benefits

Casual dress
Company pension
On-site parking

Qualifications

Microsoft Excel
Sales
Customer service
Logistics
Organisational skills
Purchasing
Computer skills
Time management

Full job description

Our Ideal Candidate

We are looking for a highly organised, confident and personable individual with excellent attention to detail. You should be a natural problem solver who can remain calm and professional while working in a busy, fast-changing environment.

The successful candidate will be charismatic, customer-focused and keen to help customers throughout the vehicle purchasing and collection process. You will need to communicate clearly, manage multiple bookings and priorities, and use your initiative to resolve issues as they arise.

This is a telephone-based role involving both inbound and outbound calls. You may be required to make up to 50 calls per day to contact customers, gather additional information about their vehicles, arrange the purchase of vehicles and book suitable collection appointments.

Previous experience in sales, customer service, call handling or transport coordination would be beneficial. The role may occasionally involve price negotiation, handling objections and dealing with difficult or frustrated customers, so you must be confident, patient and professional.

As a key part of our operations team, you will help ensure that vehicles are purchased, scheduled and collected efficiently. An understanding of process management and the ability to identify and suggest improvements to existing processes would be advantageous.

The Role

The successful candidate will be responsible for:

Making and receiving inbound and outbound customer calls.
Contacting customers to obtain additional information about their vehicles.
Discussing and arranging the purchase of vehicles.
Making up to 50 customer calls per day.
Scheduling vehicle collections and allocating suitable collection appointments.
Organising driver schedules and helping to optimise collection routes and vehicle capacity.
Advising customers of collection dates, times, availability and the collection process.
Processing vehicle payments accurately.
Updating customer, vehicle and collection information within our in-house systems.
Responding to inbound customer enquiries.
Handling customer objections, complaints and difficult conversations professionally.
Assisting with price negotiations where required.
Managing company documents and maintaining accurate electronic records.
Working closely with drivers and other departments to resolve collection issues.
Completing general administrative and ad-hoc duties when required.
Identifying opportunities to improve customer service and operational processes.

Skills and Experience

The ideal candidate will have:

Excellent telephone and customer service skills.
Strong organisational and time-management abilities.
Confidence making a high volume of outbound calls.
Good attention to detail and accurate data-entry skills.
The ability to manage multiple tasks and changing priorities.
A calm and professional approach when dealing with difficult customers.
Strong problem-solving skills and the ability to use initiative.
Good general computer skills and experience using internal systems.
Previous experience in sales, call handling, transport coordination or vehicle purchasing would be beneficial.
Experience using Excel to organise or manipulate data would be advantageous.

Hours of Work

Monday to Friday, 8:30am to 5:00pm.

This is an office-based position and will play an important role in ensuring our vehicle purchasing and collection operations run smoothly.

Job Type: Full-time

Pay: £13.00-£15.00 per hour

Benefits:

Casual dress
Company pension
On-site parking

Ability to commute/relocate:

Weymouth DT3 4HG: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

planners & jobs in dorchester, dor

Call Handler / Trip Planner

Business Support Manager

Territory Manager

Continuous Improvement Coordinator

Territory Manager

Sales Manager

Manufacturing Planner

Retail Planning Manager

Supply Chain Planner

Administrator – Accountancy Services

Highways Maintenance Operative

Senior Planner

Planner

Semi Senior or Senior, Business Services

Project Manager

Lead IVVQ Engineer

Senior Project Manager

Electrical Project Engineer

Wealth Planning Team Leader - Wealth Management

Third Party Liaison Lead

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